Does Direct Auto pay their employees well?

According to anonymously submitted Glassdoor reviews, Direct Auto employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Direct Auto. This rating has been stable over the past 12 months.

How satisfied are employees working at Direct Auto?

40% of Direct Auto employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Direct Auto 2.8 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Direct Auto?

Insurance Agent (55) , Insurance Sales Agent (49) , Sales Agent (22) , Licensed Insurance Agent (11) , Agent (5) , Customer Service Representative (4) , Lead Sales Agent (4) , Sales (4) , Sales Associate (4) , Claims Adjuster (3) , Customer Sales and Service Agent (3) , Lead Agent (3) , Sales Representative (3) , Anonymous (2) , Claims Representative (2)

What are the pros of working at Direct Auto according to real employee reviews?

"Decent benefits and if you don't have any claims experience this is a place to start to at least get the basics and experience." ((in 33 reviews)); "The people there are great!" ((in 12 reviews)); "Coworkers were great." ((in 8 reviews)); "It can be great if you get a good manager" ((in 7 reviews)); "Great customers, good training, employees work together very well." ((in 7 reviews))

What are the cons of working at Direct Auto according to real employee reviews?

"Low commission structure" ((in 18 reviews)); "Low pay, must work weekends" ((in 16 reviews)); "Horrible upper management, it's almost laughable." ((in 12 reviews)); "range at best, and annual raises are nominal, so if you are tenured, negotiate your pay up front, and if you are brand" ((in 5 reviews)); "Immediate management wasn’t fair and played favoritism." ((in 3 reviews))

What are the top reviewed Direct Auto locations?

Tampa , Nashville , Baton Rouge , Orlando , Memphis , Jacksonville , Irving , Atlanta , Tennessee City , Virginia Beach , Charlotte , Knoxville , Columbus , Shreveport , Naples , Saint Petersburg , Tuscaloosa , Norfolk , Durham , Greensboro , Houston , Gulfport , Little Rock , Jackson , Murfreesboro , Panama City Beach , Pinellas Park , North Miami , Russellville , Albertville

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Direct Auto

Part of National General Insurance

Direct Auto reviews

3.0

40% would recommend to a friend

(329 total reviews)

Barry Karfunkel

64% approve of CEO

32% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.1

Culture & values

3.0

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

2.8

Work/Life balance

Direct Auto has an employee rating of 3.0 out of 5 stars, based on 329 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Direct Auto employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

329 reviews

3.0

Jun 1, 2026

Small company vibe but facing corporate restructuring

Insurance sales agent

Recommend

CEO approval

Business Outlook

Pros

Laid back and small company culture with benefits of big corp.

Cons

That big corp. parent company has moved in more and doing massive restructuring.

4.0

Oct 22, 2025

New to the insurance field

Licensed insurance agent

Recommend

CEO approval

Business Outlook

Pros

They will hire with no license and will pay for your license the first time, great place to get your feet wet for selling insurance.

Cons

Low commissions, and back to back calls, hard to sell because auto insurance is a little high.

4.0

Sep 29, 2025

Hard work, but worth it!

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

Pros: -The commission is great if you stay available, work efficiently, and do your best to meet expectations -Opportunities for advancement and yearly performance based raises - 4 weeks of PTO/year -A generous bonus/stipend given by Allstate to go towards health insurance, 401k or just to take as cash biweekly -Management actually cares and continuously works to improve employee satisfaction

Cons

Cons: -Tech issues, slowdowns and system crashes are almost a weekly occurrence -This company will hire anyone, so mistakes happen when agents don’t know what they’re doing or haven’t been trained properly -Dealing with disrespectful customers and problems caused by other agents -High sales targets that change every month -Work from home is not an option

Viewing 1 - 3 of 329 Reviews

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