Working at Direct Auto | Glassdoor

Direct Auto Overview

Nashville, TN
501 to 1000 employees
Subsidiary or Business Segment
Insurance Carriers
$100 to $500 million (USD) per year
Direct Auto Insurance was founded under the belief that everyone should be able to get the coverage they need, the services they want, and the respect they deserve, regardless of their driving, insurance or credit history. Headquartered in Nashville, TN, Direct Auto Insurance ... Read more

Company Updates

  • "It's what you do right now that makes a difference." - Black Hawk Down.

    Senior Email Campaign Marketing Manager, Rakesh Nautiyal, is accomplishing great things with Direct Auto Insurance while truly exemplifying our 4 E philosophy.

    "Engage, Energize, Empower and Execute - the 4 E culture is engraved in me. I advocate that they're the most important principles to accomplish organizational goals.

    Direct Auto Insurance has a clearly defined mission and cultivates a culture where purpose is more important than process. Satisfied employees are more willing to go the extra mile for the organization and I have witnessed this from the Direct family first hand. Achieving the perfect work-life balance might seem unattainable at some other companies, but not to us at Direct!

    We believe in building trust and encouraging open communication at all levels which creates a wonderfully positive team spirit. The leadership at Direct Auto Insurance is fueled by passion and purpose to inspire the team, in turn inspiring me to be positive and flow the same energy wherever I go.

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Direct Auto – Why Work For Us?

Why Choose Direct Auto Insurance?

At Direct Auto Insurance, you can get the coverage you need, the services you want, and the respect you deserve, regardless of your driving history .

That's because we believe each and every customer is equally important and valued. No matter the circumstances, we work with you to help determine the best policy for your needs, to find ALL the discounts you're entitled to, and to provide the great services you deserve. In an insurance world filled with confusing policies and unremarkable service, these "Pleasant Surprises" are what set us apart from the other guys.

We do the right thing. This means we act with integrity and adhere to the highest ethical standards, communicating openly and honestly with our clients and each other while acknowledging and respecting our differences.

We are results focused. We strive to consistently deliver well-developed plans, goals, and objectives that are timely and tenacious. We accept the responsibility for the results they deliver.

We communicate. We are open and clear continuously striving for understanding to improve performance and exceed each customer's expectations.

We are flexible. We change with the environment in order to remain innovative, competitive, and able to meet our client's needs. We encourage thoughtful and innovative solutions to challenges within our market.

We strive to provide the best customer service. We always work to do right by our clients; and we remain committed to supplying a great product, building strong relationships, and honoring our promises.

Together, our values provide the foundation that allows us to do right by our clients and our employees.

We are a dynamic company known for our casual, team-oriented work environment. Many of our store agents live and work in the communities they serve, so Direct Auto Insurance’s neighborhoods and communities are near and dear to our hearts. At Direct Auto Insurance, we believe each and every customer is equally important and valued. No matter the circumstances, we work directly with our customers to help determine the best policy for their needs, to find ALL the discounts they’re entitled to and to provide all the services they deserve. We strive to ensure our customers feel confident, empowered, protected, relieved, and “pleasantly surprised” about our products and services. Our customers are special to us, so we want their experience to be exceptional by offering them flexibility to purchase polices via the phone, web or at any of our retail store locations.

Direct Auto Insurance is a growing and changing company that is looking for top talent to continue to build a high-performing organization. We provide opportunities for career growth and advancement to all of our employees, including a competitive, comprehensive benefits and compensation package.

As a proud member of National General, a fast paced, dynamic, and entrepreneurial organization, our team members provide the foundation that allows us to do right by our clients and our employees. Our team is poised to outperform the competition. Redefine extraordinary with us and join our team!

In addition to a phenomenal career opportunity, Direct Auto Insurance offers an excellent benefits package including:

  • Paid Training
  • Medical, Dental, Vision benefits
  • Wellness Programs
  • Life and Short/Long Term Disability Insurance
  • 401k w/ Company Match
  • Company Paid Holidays
  • Generous Time-off policy
  • Employee Discount Program
  • Career Advancement and Development opportunities

Direct Auto Reviews

  • Featured Review

    "Great place to work"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASM Manager in Fayetteville, AR
    Current Employee - ASM Manager in Fayetteville, AR
    Positive Outlook
    Approves of CEO

    I have been working at Direct Auto full-time (More than 3 years)


    Great benefits with paid time off. Always room to grow in the company. I went from a CSR to an Area Sales Manager in 2.5 year.


    You can find cons with any job or anything you do. I try not to dwell on that and enjoy the pros.

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Direct Auto Photos

Direct Auto photo of: Direct General
Direct Auto photo of: A Direct Office
Direct Auto photo of: Outside store
Direct Auto photo of: Nashville HQ
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Direct Auto Interviews



Getting an Interview

Getting an Interview





    Insurance Sales Agent Interview

    Anonymous Employee in Tampa, FL
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 2 weeks. I interviewed at Direct Auto (Tampa, FL).


    Recruiters Very conversational and open about hiring Process. Process itseld was short and sweet and easy. Total time from interview to offer letter was less than a week.

    Interview Questions

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Direct Auto Awards & Accolades

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