This Company Is Dying. Don’t Let It Drag You Down Too. - Account Executive Angi Employee Review

1.0
Sep 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Healthcare, vision, and dental insurance.

Cons

In the beginning, it was a pretty basic introductory sales job. Sure, base pay was low and commission wasn’t much better, but you got full healthcare and a 401k with company matching, and I was eager to learn, so it was fine. Things were like that for awhile, uneventful and sometimes frustrating, but very doable. And then, upper level management/execs suddenly thought that they had bright ideas and that was the beginning of the end. They came down like a HAMMER on dial/talk time metrics—0 to 100 overnight. I raised my eyebrows, but it didn’t seem too excessive for me to worry. Next, they almost doubled the sales metrics during the slow season. We lost a lot of people in that one. And then came the management emails as ordered from above that did things like monitor exactly how many seconds we spent between dials, and others in that vein. And then, of course, they decide to DRASTICALLY cut our compensation by over 50% while doing absolutely nothing to improve the rapidly worsening lead quality. Their incompetence with lead generation was especially highlighted over the next couple of months. And then came another, even harsher crackdown on metrics, directed at people who have lost a massive chunk of income, who are overworked, severely underpaid, burnt out, and stuck dialing endless wrong numbers or dead ends for hours and hours each day. This company could not possibly care less about their employees. They scapegoat and punish the sales folks for their own failures to run a business, as is evidenced by their abysmal stock prices. There is no upward mobility offered, and any connection with upper management/execs is laughable because each meeting with them demonstrates how ridiculously overpaid and out-of-touch they are with both the product they are supposed to be promoting and with how their EMPLOYEES are the ones paying for their expensive vacations. Oh, and those positive reviews you see littered throughout this page? These are compliments of the company incentivizing “positive reviews” here to their employees. While some may be true, most of them were written under the promise of some form of reward. Angi has no true leadership, and the company is in its death throes. Do not let them pull you into their inevitable, ugly demise.

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Angi Response
1y
Thank you for leaving a review. Our team members' well being is at the forefront of what we do and we take great pride in the benefits that we offer! We understand the importance of stability and a well-defined strategic direction, and the changes we’ve made this year are intended to create a more cohesive organization. We are growing fast and constantly looking for ways to improve and changes are a symptom of that, despite this we understand that team changes can be disruptive. We care about our employees and their development which is why we offer an internal job portal via our HRIS system for our team members that are interested in both lateral and horizontal growth. We believe in strong leadership and are continuing to improve our processes and invest in the development of our People Leaders. We're always working on enhancing our processes, so we thank you for your feedback. I also want to clearly state that we do not give incentives for people to leave positive reviews. We have a lot of employees who work within our sales organization who are very satisfied with their jobs here and are excited about the direction the company is headed. If you have any information or evidence of people incentivizing positive reviews, please reach out to HR at hr@angi.com or to Glassdoor directly. We appreciate you and your contributions here at Angi! -Craig Smith, Chief Revenue Officer

Explore other reviews about Angi

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

1. The work is mostly interesting and challenging. 2. My team is pretty awesome. I'm very lucky and grateful to have ans engineering manager that really takes an interest in the well being of our team, but still strives to make a strong impact in the company. Everyone on my team is very supportive and willing to jump into solving a problem at a moments notice. There are no egos on my team. 3. The work from home policy is fantastic. I get to save commuting money, but I never feel "alone". We have daily standups and ad-hoc meetings, so we collaborate frequently. 4. There is some opportunity to learn new technology, though I would prefer if it were more often. 5. Management seems pretty transparent and honest with the company. I never feel like the C-suite is hiding anything. We have regular "all-hands" meetings where they discuss the state of the company, our success and failures, where we are going as a company and how to get there. I really like that communication and honesty. 6. Angi is regularly asking for feedback to improve itself. That is wonderful, and rare. I've worked at previous companies that never did anything like this, and it showed. I'm very glad that Angi is always striving to be a great place to work. 7. Angi is serious about clearly documenting our work. Whether that's holding RFC meetings, writing spike docs, or just building simple information docs in confluence. 8. Angi has onsites where employees can travel to meet in person. I've been to a couple and they are great. Would love for this to happen more often. I sometimes here they plan twice a year, but that doesn't always happen.

Cons

1. Angi has a lot of outdated code and systems, decades worth. This causes some serious issues with the products, and makes working with them significantly harder than it needs to be. Luckily, management is aware and has initiatives in place to migrate off these legacy systems. Just a matter of when. 2. Like many companies these days, Angi is trying to use AI more in daily work life. This has pros and cons. So far, I have not seen the benefit of it, hence I'm posting in the "cons" section. I think there is a general lack of knowledge on how to use it. 3. Lately there has been a push to "move faster", especially now with the adoption of AI tools. I have seen teams making some poor choices, resulting in costly mistakes. I would love to return (at least a little) to a slower, more thoughful approach. A "measure twice, cut once" approach, not "ship now, fix later".

2.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

Cons

The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

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