Too much politicking. Incompetent management - Anonymous employee Asurion Employee Review

1.0
Jul 9, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Tuition reimbursement program helped me pay for college.

Cons

I worked for the company for many years. None of the supply chain supervisors have any education beyond high school and most make over $50,000/year. The majority of the managers also have no secondary education. It has become a "fraternity" of sorts where only brown-nosers are promoted. Many of the managers and supervisors have climbed their way up by brown-nosing and politicking, while not having any basic management skills. My last supervisor did not even know how to put a formula into excel. (Are you kidding me?) I applied time and time again for supervisor positions, but was told it is not the company's "culture" to promote people with degrees into those positions. I spent the last 8 years of my life obtaining multiple degrees, yet could not get promoted. Of course there are a few good managers and supervisors, but an overwhelming majority of them are persons of low intelligence. I finally left the company, and am now appreciated for my hard work and dedication by my new employer.

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5.0
Mar 3, 2026
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CEO approval
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Pros

Nice place to work for many

Cons

Layoffs are always around the corner

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The job does pay well and does give you commission and mileage back. It’s 22.05 an hour and .77 cents per mile ( you will drive a lot and your mileage check will probably be the same as your weekly check )

Cons

The job is hyper focused on pushing people to sell VHDP or HTP (VHDP Verizon Home Device Protection ), ( Home Tech Protection ). The job doesn’t really care for the financial situation of a client and will say “ well you could have told them even though they are on a fixed income, they can still get the plan and talk to their ISP about financial hardship “ the staffing is sometimes very scarce and is also very lack of consideration for driving far off with no help if you get stuck. If you happen to have a vehicle issue ( which you will ) you have 7 days to get it back up in running before you get either written up or let go. I did enjoy working for this company, but it was mentally taxing and always was about getting every dollar out the customer even though they already paid for the visit for you to come out, and the phone replacement which they have to pay for monthly. Once you have worked for the company for atleast 90 days you will get a tablet and they will make you start doing Verizon consultation about the customers WiFi and try to sell them these 90 dollar WiFi just so they can make the most money possible. It’s all just give me money even though you already gave me money

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