If you have Heart, Drive, and Passion............you will lose it here. - Mortgage Sales Manager Chase Employee Review

1.0
Oct 31, 2008
Recommend
CEO approval
Business Outlook

Pros

Initially, when I started to work for Chase, things were great! The management team seemed helpful, kind and excited for me, as a new manager with a lot of past experience, to succeed. But.........things really started to change. So, not a lot of good reasons, if any

Cons

As a manager, I did very well intially, worked well over 50 hours, and grew the area as my job needed me to do. One of the major problems is that you as a manager take on a lot of complaints from customers. Complaints directed related to the Operations side of things. This company cannot get their operations department down!!! I got so tired of dealing with "ISSUES" due to Operations. The other thing that bothers me is not understanding how Chase upper management will continue to keep "inferior" loan officers on board who are not putting the customers best interest first, they get a lot of complaints, and there is always a problem on their loans. Why keep these people on???? I knew something regarding Stated income Stated Asset was being originated fraudulently with one of my Lo's and I reported it to my superior. This Sr. Manager just didn't want to hear about it and didn't do anything about this Loan officer increasing the income to get a re-active stated passed to get the deal done. Very sad. I should of know then that this mortgage department would fail and it looks like its happening. Everyone is jumping ship

Explore other reviews about Chase

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive, Attentive, Considerate, Mindful, Learning experience

Cons

Particularly hands off in regards to training

4.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Commission is good if you are in a good area

Cons

Base is low at Chase

See reviews by: Helpful|Rating|Date|All