surprisingly nice job - Account Manager Discover Employee Review

5.0
Apr 5, 2016
Recommend
CEO approval
Business Outlook

Pros

-card members actually like discover on a majority so most people are kind with few complaints. -you have ample support to receive assistance in improving. -the goals needed to be met to receive a raise are simple and laid out in stone instead of most jobs with wishy washy promises of someday getting a raise.

Cons

-the amount of information needed to complete the job well is enormous and training is not even close to perfect. -while the goals for advancement are clear they are not entirely within your control as under the current system you can have advancement undermined by any random mistakes that can result from an initial lack of training from discover.

Explore other reviews about Discover

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Its a great place to work. A little challenging with the recent changes. Tuition reimbursment, insurance paid time off. Yearly bonus.

Cons

Its collections the call flow process.

See reviews by: Helpful|Rating|Date|All