Good Company, Bad Management - Team Leader Discover Employee Review

2.0
May 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits, great incentive structure in collections and customer service position. They have great programs like "Aspiring Professionals" and HR internship programs. The company does well to ensure that employees have a chance to grow and develop.

Cons

Management is shady...they gossip about their employees and they play favorites. The promote people that they are "friends" with and not necessarily that are good for the position. There is not a great work/life balance, and you are always expected to work overtime. If you choose not to, they management makes you feel guilty about it. Even when you complain to HR, they don't always take complaints seriously.

Explore other reviews about Discover

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

I have had a good experience

Cons

Pay can be less for market standards

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Its a great place to work. A little challenging with the recent changes. Tuition reimbursment, insurance paid time off. Yearly bonus.

Cons

Its collections the call flow process.

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