Makes it easy for customers, but not employees - Anonymous employee Discover Employee Review

3.0
Jun 14, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

decent starting wages, good paid time off allowance, casual enviornment

Cons

Training is 8 weeks long, which is fine. However they allow the trainers to take paid vacations right in the middle of training so you have multiple trainers picking up where the other left off. All trainers are great, however they all have different styles. Sometimes there are unrealistic expectations. Several broken promises as well as far as prizes and incentive go. Also very hard to get a decent raise.

Explore other reviews about Discover

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Its a great place to work. A little challenging with the recent changes. Tuition reimbursment, insurance paid time off. Yearly bonus.

Cons

Its collections the call flow process.

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