Discover - Customer Service Representative Discover Employee Review

2.0
Mar 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Made friends, had parties,nice ppl

Cons

being on the phone all day, one 15 min break, hardly time to eat your lunch, sat alone at a desk, very repetitive, customers yell at you for nothing, TL & TC always get great calls but your call always needs improvement, to much to remember on every call, have to hit all the points to get a great or good call, they listen to your calls everyday to judge you, plenty more cons not enough writing space.

Explore other reviews about Discover

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support from leadership Remote or in office optional Training and development

Cons

Lower pay compared to competitors Hard to advance within company No large bonuses or raises

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