Good but not great - Senior Analyst Discover Employee Review

4.0
Nov 3, 2022
Recommend
CEO approval
Business Outlook

Pros

I think this company does give a good amount of PTO and access to The Hartford for medical emergencies. they handle illness well with a team of support and ample time off to recover. They do try to impliment a good team enviroment

Cons

They are a large company so unless you make a lot of noise you will not be noticed. Their trainers and team leads are hit or miss and many do not have the knowledge, the skills or the time to really help when you get into a tight spot with a customer

Explore other reviews about Discover

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Its a great place to work. A little challenging with the recent changes. Tuition reimbursment, insurance paid time off. Yearly bonus.

Cons

Its collections the call flow process.

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