Technical Services Role - Technical Service Representative Epic Employee Review

4.0
Oct 2, 2010
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity for growth, by learning multiple applications with compensation provided accordingly. Good emphasis on thorough training before putting you out there with the customer. There was also a good opportunity to get involved with projects outside the scope of your day to day support responsibilities (i.e. helping with other go-lives across the country).

Cons

Fairly long hours required, depending on what's going on that particular week. Granted TS'ers would not be required to work as long of hours as IS'ers, but the hours were still demanding. Work life balance was a bit strained at times.

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5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Meritorious work environment, capable coworkers, work that has high impact, high degree of autonomy, interesting work, campus, food, benefits. Reasonable views on AI

Cons

Young. Parental leave isn’t great. Limited remote work. Required travel.

3.0
Jun 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Autonomy, independence, culinary, cool campus

Cons

Blackbox management, upper management is out of touch

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