Technical Services - Technical Services Representative Epic Employee Review

4.0
Jul 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Excellent place to get customer-facing experience Lots of responsibility early on Salary Benefits are incredible for a family Engaging work Autonomy. If you have an idea you can just run with it.

Cons

Your experience varies greatly depending on who your direct supervisor is Some people in management shouldn't be there Stressful You can outgrow the role quite quickly if you're really good. If you don't take on additional responsibilities such as TC or TL, your future career prospects won't be as good. Very easy to fall into a poor work/life balance. You need to set boundaries and stick to them. Unfortunately, how well this works for you depends on your supervisor. (see the first item in this con list) Your customer assignments are more or less random. Your happiness can greatly depend on whether or not your customers are good natured or not.

Explore other reviews about Epic

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Meritorious work environment, capable coworkers, work that has high impact, high degree of autonomy, interesting work, campus, food, benefits. Reasonable views on AI

Cons

Young. Parental leave isn’t great. Limited remote work. Required travel.

3.0
Jun 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Autonomy, independence, culinary, cool campus

Cons

Blackbox management, upper management is out of touch

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