Going downhill - Assistant Manager Experian Employee Review

2.0
Dec 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Most teams do allow flexible working, and there used to be some nice events.

Cons

So much wrong with the company… - Clear favouritism and different treatment across the board, you have to me the management favourite. - Sudden redundancies due to poor company management that they not only try to hide, but actively lie about which caused a lot of issues. - Lack of transparency from management. - Very male dominated and women get treated differently and often overlooked. - Overall many people are unapproachable, cold and unhelpful. - Lack of compassion by senior management when it comes to sickness, personal issues, redundancies etc.

avatar
Experian Response
2y
Thank you for taking the time to write about your experience. We’re committed to ensuring all colleagues have an exceptional and fulfilled Experian journey. This is embodied in our current 4.2 star UK Glassdoor rating from 600+ reviews, 62% of which are 4 and 5 stars. It is therefore disheartening and surprising to read your improvement feedback. We value all feedback in order to continuously improve but also to hopefully ensure we can improve your specific experience. I would warmly encourage you to reach out to me, in the strictest of confidence if you’d prefer, as I’d like to better understand your points of view and have the opportunity to turn your 2 star rating into 5 stars – Rachel, Chief People Officer UK&I

Explore other reviews about Experian

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture! Everyone is welcoming. I really like the work-life balance.

Cons

There are really no cons that I can think of.

avatar
Experian Response
3w
Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The fact they had Remote work

Cons

In my experience, management lacked consistency, transparency, and empathy when addressing employee concerns. After dedicating nearly 16 years to the company, I felt my years of service and commitment were not meaningfully considered when employment decisions were made. I received my first disciplinary action in February 2026 related to FMLA reporting requirements. From my perspective, I was placed on a final corrective action without prior coaching or progressive discipline, which I found surprising after many years with the company. A few months later, I was terminated following a security-related incident while working remotely. I felt I was not given a meaningful opportunity to explain the circumstances before the decision was made, leaving me with the impression that the outcome had already been determined. I also experienced frustration when seeking guidance from Human Resources regarding bereavement policies. I did not feel my concerns were fully addressed or that I received clear explanations to help me understand the company’s position. Overall, I left feeling unsupported and believing that HR’s primary role was to protect the organization’s interests rather than advocate for employees. While every workplace must uphold policies and compliance standards, I believe there should also be room for fairness, open communication, and consideration of an employee’s long-standing dedication and overall performance. My experience left me feeling undervalued and, ultimately, discarded after nearly 16 years of loyal service.

See reviews by: Helpful|Rating|Date|All