Going downhill - Assistant Manager Experian Employee Review

2.0
Dec 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Most teams do allow flexible working, and there used to be some nice events.

Cons

So much wrong with the company… - Clear favouritism and different treatment across the board, you have to me the management favourite. - Sudden redundancies due to poor company management that they not only try to hide, but actively lie about which caused a lot of issues. - Lack of transparency from management. - Very male dominated and women get treated differently and often overlooked. - Overall many people are unapproachable, cold and unhelpful. - Lack of compassion by senior management when it comes to sickness, personal issues, redundancies etc.

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Experian Response
2y
Thank you for taking the time to write about your experience. We’re committed to ensuring all colleagues have an exceptional and fulfilled Experian journey. This is embodied in our current 4.2 star UK Glassdoor rating from 600+ reviews, 62% of which are 4 and 5 stars. It is therefore disheartening and surprising to read your improvement feedback. We value all feedback in order to continuously improve but also to hopefully ensure we can improve your specific experience. I would warmly encourage you to reach out to me, in the strictest of confidence if you’d prefer, as I’d like to better understand your points of view and have the opportunity to turn your 2 star rating into 5 stars – Rachel, Chief People Officer UK&I

Explore other reviews about Experian

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture! Everyone is welcoming. I really like the work-life balance.

Cons

There are really no cons that I can think of.

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Experian Response
1d
Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
1.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent salary & benefits, monthly no internal meeting days

Cons

Friendly reminder that HR does not care about you. They care about staff with seniority, whom they will allow to retaliate despite that being against company policies. Think twice about reporting the higher ups because it will come back to haunt you, guaranteed. Also, AI is the only thing that matters anymore. Watching the volume of once-impressive colleagues become so single and simple minded through constant AI usage is not only disappointing but genuinely alarming. Thinking for oneself is no longer the standard, it seems, and speaking against such unfettered use of AI in all things will get you professionally ostracized.

1
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Experian Response
1d
Thank you for taking the time to share your feedback. We’re glad to hear that compensation and certain aspects of the work environment have been positive. At the same time, we’re sorry to hear about your experience and appreciate you raising these concerns. Creating a workplace grounded in respect, fairness, and accountability is essential, and feedback like yours is important as we continue to reflect on how we support our people and reinforce a positive and inclusive environment.
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