Will Swallow Your Soul - Sales Associate Experian Employee Review

1.0
Jun 22, 2024
Recommend
CEO approval
Business Outlook

Pros

There were literally no pros working for Experian.

Cons

They do not care about their employees. You were not allowed to use the bathroom if you had already used all of your slotted break time, which was 1 hour. I quit working there in 2015. There is no option to pick 2015, so I just picked 2020.

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Experian Response
2y
I'd love to think Experian was still the same back in 2015 but maybe it wasn't. Your feedback reflects a time that was almost a decade ago. What I can tell you, having been here 6 plus years now, is that during my entire time here I have witnessed and experienced Experian very much caring for employees and their families. Experian is a proud 'people first' organisation. That's not just talk, but genuine care and a commitment to making Experian a truly exceptional place to work. Experian’s strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work 2024 to name a few. All the best. Doug Kelsall, Global Employer Branding Director

Explore other reviews about Experian

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture! Everyone is welcoming. I really like the work-life balance.

Cons

There are really no cons that I can think of.

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Experian Response
3w
Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The fact they had Remote work

Cons

In my experience, management lacked consistency, transparency, and empathy when addressing employee concerns. After dedicating nearly 16 years to the company, I felt my years of service and commitment were not meaningfully considered when employment decisions were made. I received my first disciplinary action in February 2026 related to FMLA reporting requirements. From my perspective, I was placed on a final corrective action without prior coaching or progressive discipline, which I found surprising after many years with the company. A few months later, I was terminated following a security-related incident while working remotely. I felt I was not given a meaningful opportunity to explain the circumstances before the decision was made, leaving me with the impression that the outcome had already been determined. I also experienced frustration when seeking guidance from Human Resources regarding bereavement policies. I did not feel my concerns were fully addressed or that I received clear explanations to help me understand the company’s position. Overall, I left feeling unsupported and believing that HR’s primary role was to protect the organization’s interests rather than advocate for employees. While every workplace must uphold policies and compliance standards, I believe there should also be room for fairness, open communication, and consideration of an employee’s long-standing dedication and overall performance. My experience left me feeling undervalued and, ultimately, discarded after nearly 16 years of loyal service.

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