Tough to move up - Resolution Services Agent PayPal Employee Review

4.0
Mar 4, 2010
Recommend
CEO approval
Business Outlook

Pros

Goals clearly defined Rewarded for reaching goals Work closely with manager to achieve goals The training was excellent; they give you the tools to succeed Best middle management team I have ever worked for.

Cons

High competition for promotions Dealing with mad customers Interviews are behavioral and focus more on how you handle situations than your accomplishments or potential

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5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and interesting merchants

Cons

The stock price limits upside

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people but that may be team dependent.

Cons

Culture is very team dependent. Slow to build things but that's probably to downside to corporate... it all depends on the team that you're on

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