Poor management - company embroiled in process and bureaucracy - Programmer Paychex Employee Review

2.0
Apr 29, 2013
Recommend
CEO approval
Business Outlook

Pros

Stable company. Decent benefits. As of recent have good access to technology, tools, and equipment.

Cons

I agree with a couple of other reviews. The software development side of the house is a mess. Development techniques are dated and produce software built for the 1980's. It's managed poorly. If you work in test you sit around idle most of the time and then for one week everything is a crisis. There are too many managers and leaders who cannot get out of the past. There are a lot of good developers and even more bad ones. It takes us 5 times as many programmers to create code that's substandard and not up to the times. Expect to either spend your time twiddling your thumbs or in a crisis being sworn and yelled at by irrational leaders who would never survive in a modern software development organization. If you want to work in IT, work in an area outside of software development and testing. There is so much bureaucracy and process here that it slows down everything. It's impossible to do anything without it getting embroiled in committee. When we complain about process, they even create process to eradicate process. Most of our management lives in meetings and comes out of them with little or nothing to show except more ways to inhibit real work

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5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Leadership connections, tailored growth pathways, and self-guided development

Cons

Some internal partners lack communication

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of apps and gadgets are nice...when they work, but many of them don't work and tech support can't figure that out.

Cons

Micro-management to the Nth degree; meetings all day; training part of every day; and you'll still get manager calls to ask what you are going to do, what you've done, and what you will do, every single day, and how you're going to get 8 hours of sales calls into your day after wasting 5 hours on managers check-ins and meetings. Expectations are that you'll work long days, evenings and weekends either regularly or on a moments notice--you will have NO personal life. Rookie sales tactics, shotgun scatter tactics, and insanely high prospect call requirements will make a majority of your territory clients hate your guts (Denver manager wants 500 customer contacts per week! And I only had 215 prospects accounts). Many of my clients pleaded and begged me to leave them alone because me and the past 4 reps (in only 2 years) have been phoning, emailing and texting constantly. Some of them were former clients who dropped us for bad service, so there is no need to call but you'll have to. Some of them previously and respectfully let us do a demo, make a pitch, and give a quote, but then chose our competitor, and yet the Denver boss would insist that I call them twice a week indefinitely...just in case. The commission contract is 27 pages long and excludes everything under the sun. They will even take paid commissions back from you if the install team messes up and the customer cancels the contract. And then if you can stomach all that misery, you will likely make 1/3 of what they tell you to expect to make. NOBODY makes what they tell you is the ANNUAL AVERAGE except for 2 to 5 reps who get lucky with big deals and then never repeat that again, so it isn't an average for anyone, not even the top 1% of hundreds of sales reps. In a nutshell, this is big corporate misery and lies and privacy invasion like you have NEVER seen before. Try it at your own risk, and suffer.

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