Great Benefits-Horrible Leadership - Specialist Paycom Employee Review

2.0
Sep 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Generous PTO Great Insurance Stock Plan 401K (the match is not great at all and you are not bested until 2 years -most dont make it that long) $4 Meals

Cons

Paycom has the potential to be a great company but its ran by people that could care less about you. I had a supervisor that could never answer a question for me but her and her friend could leave work together and get their nails done. They have no care in the world and for a career this demanding you need great leadership in place to help along the way. It is not the case for everyone. I was fired but what a relief when it happened. The culture is toxic and there really are a lot of people running around on medication. It’s not worth it If you don’t have children or obligation and want the experience go ahead and apply but if you have a full time job and you have kids do not come to Paycom you will find yourself wondering about your kids benefits and they could care less. Work itself - clients believe you are their assistants and they treat you like it too. When you take off work you have to find someone to cover your emails that’s just crazy. It should be a department that does that. Also, believe the reviews I have read them and they are all true. Stay clear of this toxic place- I sure wish I did!

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Paycom Response
8mo
At Paycom, we maintain a professional environment that is built on the principles of accountability, clear expectations and open communication. Our leadership team is comprised of experienced professionals who are dedicated to providing guidance and support and fostering a culture of excellence. We expect all leaders to prioritize the growth and development of their team members and expect all employees to model our company values and demonstrate a deep understanding of our business and industry. While we understand that our high-performance and dynamic environment may not be the best fit for everyone, we take pride in the opportunities, support and comprehensive benefits we offer to our employees, including those specifically designed to support families. We hope you shared your concerns before parting ways. If not, please reach out to our team at hrmgmt@paycomonline.com.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
1w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
2w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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