Poor for an Education Company - Customer Service Representative Pearson Employee Review

Users say... "Most people at Pearson are great to work with and want to do the right thing." "Good benefits when your employer doesn't actually have an issue when you use it." "Good work life balance in the sales department of school and higher education but not in other areas" "Work life balance is pretty good and your schedule can be very flexible with options to work from home." "I had great boss and colleagues" 

Users say... "low pay; usually never hear from anyone in the company unless you do something wrong" "Management was poor and unfair at times" "Low salary and hard" "there were many layoffs while I was there; although I didn't get laid off myself." "Many leaders including line managers do not interact with their teams."