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      Sage

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      typical call center - Customer Support Analyst I Sage Employee Review

      3.0
      Mar 4, 2010
      Customer support analyst i
      Recommend
      CEO approval
      Business Outlook

      Pros

      To start off, it is a very friendly work environment that gives you lots of feedback. You have the option of working three different shifts which was lovely. You can get to sleep in late

      Cons

      Your perfomance is based on what customers say about you. If a customer is having a bad day and you solve their issue, you may still get a bad performance score.

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      3.0
      Jul 8, 2026
      Bdr
      Recommend
      CEO approval
      Business Outlook

      Pros

      Endless options to progress in different parts of the business

      Cons

      Rapid changes, high potential for turnover, manager makes or breaks your experience

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