Thought I would retire here but things changed drastically - Inside Sales Executive Zillow Employee Review

2.0
Sep 4, 2019
Recommend
CEO approval
Business Outlook

Pros

No micromanaging as long as you did what was expected of you. Very nice and comfortable work stations.

Cons

When Zillow took over Trulia the atmosphere slowly changed and not for the better. Revenue is brought in by the sales teams and when you continually raise quota with the same payout as the original quota it really puts a bad smell in the air and the writing on the wall was very clear. Zillow has turned corporate greed into an art form. I was once proud to say I worked for Trulia/Zillow and now I am embarrassed when I talk to my Realtor friends. I am truly glad that I escaped when I did.

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Zillow Response
6y
Thank you for your review. I’m disheartened to hear of your experience and perspective of your time employed by Zillow Group. Our intention is to create a high performance sales culture, aligned with our consumer first mission, as well as always provide the environment for all voices to be heard. I would’ve loved the opportunity to hear from you directly. If you’re still open to connecting, please reach out at 206-348-1794. Ann Sobil, Senior Director, Zillow Premier Agent Sales

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Pros

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Cons

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2.0
Jul 1, 2026
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Pros

Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

Cons

- Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

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