The toughest sales job I've ever had. - Inside Sales Consultant Zillow Employee Review

3.0
Jun 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Lots of perks- free snacks, drinks and gatherings. Benefits package is good and they offer stock as well.

Cons

Long hours with no breaks. There's an expectation of 200 calls a day which is made very clear. They hire a ton of sales folks all at once with the expectation that most will quit.

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Zillow Response
12y
Hi, Spencer (ceo) here. You are right that we have very high expectations of our people. We don't however expect that most of our new salespeople will quit! That's definitely not the expectation nor is it our hope! We do a much better job of onboarding and training new salespeople now than we did in the past, though I'm sure we could do better. The biggest challenge for new salespeople is that they don't have any existing clients from whom to draw positive experiences with our product. Once a salesperson gets a few dozen successful clients under his/her belt, then the job gets so much easier. Still challenging, but much easier.

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CEO approval
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Pros

Great company to work for

Cons

Long hours with low pay

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2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

Cons

- Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

1
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