First Niagara Financial Reviews

Updated May 29, 2018

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2.7
36%
Recommend to a Friend
57%
Approve of CEO
First Niagara Financial President, Chief Executive Officer & Director Gary M. Crosby
Gary M. Crosby
7 Ratings
Pros
Cons
  • "Lofty sales goals, systems and software are a step behind the competitor(in 4 reviews)

  • "Upper management should be more organized with processes(in 3 reviews)

More Pros and Cons
  1. "Senior Financial Analyst"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at First Niagara Financial full-time

    Pros

    Work Culture, People,Flexibility, Ability to experiment

    Cons

    Adoption of new technologies takes time

  2. "Acquired by Key Bank"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Buffalo, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at First Niagara Financial full-time for more than 3 years

    Pros

    They have the people and teams to be successful

    Cons

    Enterprise product offering to business customers is outdated and requires a lot of human support

  3. "Operational Accounts Payable, Payroll and administration of the corporate emplyee benefits"

    5.0
    Benefits Resource Coordinator/Benefits Analyst in Webster, NY

    I worked at First Niagara Financial for less than a year

    Pros

    First Niagara was a good company to work for at any level - acknowledgement and appreciation given one on one as well as at Team meetings for jobs well done.

    Cons

    I enjoyed my job and Team Leader so much I didn't work out a good work/life balance.

  4. "First Niagara Financial Group Tax Specialist"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at First Niagara Financial

    Pros

    Worked with some great people, flexible work schedule

    Cons

    relatively low pay, constant changes in upper management left direction of company up in the air

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  5. Helpful (1)

    "Benefits Consultant"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook

    I worked at First Niagara Financial full-time

    Pros

    Good colleagues in New York. Job security because its not a high performance culture

    Cons

    Bad management, no clarity on direction.

    Continue reading
  6. "Enjoy working here"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Administrative Assistant in Rochester, NY
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at First Niagara Financial full-time for more than 3 years

    Pros

    Culture is great. People are helpful and friendly. Starting pay is decent. Bank holidays!

    Cons

    Sometimes management doesn't communicate as well as they should. Don't expect a huge increase even if review is stellar unless you are in management.

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  7. "Very nice internship experience"

    5.0
     in Buffalo, NY

    I worked at First Niagara Financial

    Pros

    Best place to work for. Very friendly staff and very guiding manager

    Cons

    Merger brought uncertainty over the employment

  8. "Good place to start"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Teller in Syracuse, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at First Niagara Financial part-time for more than a year

    Pros

    Hours (all federal holidays off) and vacation time, loved my coworkers which made the decision to leave very hard. Loved the customers also.

    Cons

    Pay, raises suck, benefits are super expensive if a part time employee, being short staffed and platform not helping teller line can be draining

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  9. "No Work..only play"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at First Niagara Financial

    Pros

    Fun work environment Great culture and opportunities

    Cons

    Not a great place to start your career

  10. "Not a Fun Place to work for!!!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Relationship Banker in Quakertown, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at First Niagara Financial

    Pros

    Vacation time, so I would not be at work. Loved most of my customers, and was the hardest part of my decision to leave.

    Cons

    Management, Sales environment, back office support from corporate NY, regional sales managers. No appreciation for what you did, even though you would meet all your sales goals you would still be harassed by management to do more. So glad I no longer work there.

    Continue reading
Found 76 reviews