First Niagara Financial Reviews | Glassdoor

First Niagara Financial Reviews

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Found 76 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
36%
Recommend to a Friend
57%
Approve of CEO
First Niagara Financial CEO Gary M. Crosby
Gary M. Crosby
7 Ratings
Pros
Cons
  • "Lofty sales goals, systems and software are a step behind the competitor(in 4 reviews)

  • "Upper management should be more organized with processes(in 3 reviews)

More Pros and Cons
  1. Senior Financial Analyst

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at First Niagara Financial full-time

    Pros

    Work Culture, People,Flexibility, Ability to experiment

    Cons

    Adoption of new technologies takes time

  2. Acquired by Key Bank

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Buffalo, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at First Niagara Financial full-time for more than 4 years

    Pros

    They have the people and teams to be successful

    Cons

    Enterprise product offering to business customers is outdated and requires a lot of human support

  3. Operational Accounts Payable, Payroll and administration of the corporate emplyee benefits

    StarStarStarStarStar
      Former Employee - Benefits Resource Coordinator/Benefits Analyst in Webster, NY

      I worked at First Niagara Financial for more than a year

      Pros

      First Niagara was a good company to work for at any level - acknowledgement and appreciation given one on one as well as at Team meetings for jobs well done.

      Cons

      I enjoyed my job and Team Leader so much I didn't work out a good work/life balance.

    • First Niagara Financial Group Tax Specialist

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I worked at First Niagara Financial

      Pros

      Worked with some great people, flexible work schedule

      Cons

      relatively low pay, constant changes in upper management left direction of company up in the air

      Advice to Management

      consistent leadership,

    • Helpful (1)

      Benefits Consultant

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook

      I worked at First Niagara Financial full-time

      Pros

      Good colleagues in New York. Job security because its not a high performance culture

      Cons

      Bad management, no clarity on direction.

      Advice to Management

      Don't make the best sales guy a manager just because hes the best sales guy.

    • Enjoy working here

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Administrative Assistant in Rochester, NY
      Recommends
      Negative Outlook
      No opinion of CEO

      I have been working at First Niagara Financial full-time for more than 4 years

      Pros

      Culture is great. People are helpful and friendly. Starting pay is decent. Bank holidays!

      Cons

      Sometimes management doesn't communicate as well as they should. Don't expect a huge increase even if review is stellar unless you are in management.

      Advice to Management

      Realize that the staff below management are the company's "legs". Without us, nothing would work or run smoothly. Not to say this is all of managment. Overall FN is a great place to work and feel appreciated.

    • Good place to start

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Teller in Syracuse, NY
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at First Niagara Financial part-time for more than 2 years

      Pros

      Hours (all federal holidays off) and vacation time, loved my coworkers which made the decision to leave very hard. Loved the customers also.

      Cons

      Pay, raises suck, benefits are super expensive if a part time employee, being short staffed and platform not helping teller line can be draining

      Advice to Management

      Doesn't matter now, company is being bought by Key bank

    • Very nice internship experience

      StarStarStarStarStar
        Former Employee - Anonymous Employee in Buffalo, NY

        I worked at First Niagara Financial

        Pros

        Best place to work for. Very friendly staff and very guiding manager

        Cons

        Merger brought uncertainty over the employment

      • No Work..only play

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Recommends
        Negative Outlook
        Approves of CEO

        I have been working at First Niagara Financial

        Pros

        Fun work environment Great culture and opportunities

        Cons

        Not a great place to start your career

      • Not a Fun Place to work for!!!

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Relationship Banker in Quakertown, PA
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I worked at First Niagara Financial

        Pros

        Vacation time, so I would not be at work. Loved most of my customers, and was the hardest part of my decision to leave.

        Cons

        Management, Sales environment, back office support from corporate NY, regional sales managers. No appreciation for what you did, even though you would meet all your sales goals you would still be harassed by management to do more. So glad I no longer work there.

        Advice to Management

        Maybe you should try and do a little work, instead of always " coaching" the employees

      Found 76 reviews