Fitbit Reviews | Glassdoor

Fitbit Reviews

Updated September 10, 2018
211 reviews

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3.3
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Fitbit CEO James Park
James Park
151 Ratings

211 Employee Reviews

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Pros
  • "Best work/life balance I’ve every had" (in 35 reviews)

  • "Some great people trying really hard to make things work" (in 14 reviews)

Cons
  • "No 401K match (need to fix this) but they do have a 401K and offer free financial advisors (new)" (in 8 reviews)

  • "Product intros are typically brutal on work-life balance" (in 7 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (5)

    "A great opportunity to learn, grow and make an positive impact"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fitbit full-time (Less than a year)

    Pros

    - Work/life balance (seriously, the best I've ever had)
    - Opportunity to work autonomously, but also collaborate as a team with many brilliant people
    - Work for a company making a difference in the lives of so many people
    - Many greenfield opportunities. Still so much that needs to be done to grow this company and create a lasting legacy.
    - An incredibly supportive leadership team
    - Truly lives it's mission and encourages its employees to do stay healthy and fit
    - very casual work environment (e.g. lots of people who come to work in their workout gear on the regular, but Wednesday is officially workout Wednesday)

    If you love working on challenging projects, are open to change and thrive in an environment where you will always being solving complex problems in new and innovative ways, this is the place for you. If you are willing to work for it, you could very easily do the best work of your career here at Fitbit. This is not a rest and vest company, though there are quite a few of them still around.

    Cons

    - The company has had a pretty tough time setting a direction/strategy and then quickly executing against it. They were back on their heels for a bit, but are now starting to gain forward momentum again. If we can stay on track with current strategy, I am confident we will be even more successful than before.
    - There is no 401K match, but rumors are that it is in the works.
    - There is also not the gym that you would expect from a company like Fitbit, though they do give you $70/mo as a wellness stipend and there is a small shared gym in one of the buildings.

    Advice to Management

    Don't be afraid to share more. People just want to know what is going on--good, bad or otherwise. I know that there is a lot going on that we're afraid to talk about for some reason, but if everyone knew about all of the great work happening and we also talked more about challenges, it would go a long way in improving employee engagement and retention.


  2. Helpful (1)

    "Excellent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Fitbit full-time (More than 3 years)

    Pros

    The best aspect of working at Fitbit (at least for a Firmware engineer) is the people. They have a great team of smart and friendly people. In four years there I never encountered any problems of internal politics or anything else that is unpleasant.
    The company is very flexible as far as working from home whenever you need. They vacation policy is FTA, and the benefits package is excellent. Work/Life balance is also excellent - the company is really encouraging it.

    Cons

    During the four years I worked at Fitbit it was growing at a very fast rate (the number of firmware engineer increased about x10). This caused sometimes communication failures - not hearing about things that you should know - but it was not too bad.

  3. Helpful (2)

    "My assessment of my time working at Fitbit."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in San Francisco, CA
    Former Employee - Engineer in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fitbit full-time (More than a year)

    Pros

    Job flexibility.
    Good health care benefits.
    Food catered happy hours, free fruit, cereal, snacks, coffee, tea, milk, etc, available in various breakrooms.
    Discounts on Fitbit products (limited quantity).

    Cons

    General lack of direction and goals of the upper management of the company, as well as confusion in the lower ranks.
    Too many unproductive and unnecessary meetings. As a subsequent side effect, this causes work to be undone and pushed to weekends, and even later hours to complete it outside of meetings.
    Depending on job function, you may be working from 7am to 9pm (or later) due to time differences of international meeting calls to manufacturers in China. This is very stressful, and can disrupt your social and home life.
    No 401k matching (at the time of my employment).

    Advice to Management

    More clear and concise goals, and instructions conveyed to reports.
    Many times, Fitbit has an unrealistic time-line from concept to production. This causes much scrambling, pushing vendors/manufacturers to the limit, increased cost of errors caused by rushing, undue stress. The current approach only works to undermine quality and reliability, and potentially, tarnish the image of the product (and company) in the eyes of the consumers when their product is inferior and or defective.
    Better retirement benefits.
    More work from home options (reduce commute time, saves gas, environmental benefit).
    Work on some of the above methods as well as other enticements to increase employee retention and decrease exiting.


  4. "Good people, improving culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Infrastructure Engineer in San Francisco, CA
    Current Employee - Infrastructure Engineer in San Francisco, CA
    Recommends
    Positive Outlook

    I have been working at Fitbit full-time (Less than a year)

    Pros

    Flexible working environment, global teams, caring people, can be who you want to be

    Cons

    Some idiotic IT policies that hinder productivity and happiness

    Advice to Management

    Continue discussions about culture and involving everyone.


  5. "Good technology, bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in San Francisco, CA
    Current Employee - Senior Software Engineer in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Fitbit full-time (More than a year)

    Pros

    free snacks and beverages
    onsite shared gym
    fitness and yoga classes
    fascinating technology to work with
    convenient downtown location

    Cons

    no 401k match

    Penny wise, pound foolish management:

    o They have moved numerous employees across the street twice in twelve
    months. After a couple of months in the new location they abandoned
    one entire floor to sublease it, causing more disruption.

    o Loss of autonomy as management forces angineers to use a round peg in square hole approach in their attempts to make everything uniform.

    The company uses a facade of self-empowerment in the evaluation
    process. Managers write "goals" for employees and have them
    copy-paste the text into the Workday system as their own input.

    Top level management is often uncertain on the best way to implement
    their plans, and this makes them prone to using charlatans and petty
    tyrants in low-level management positions.

    Advice to Management

    Try to achieve real transparency in communications with employees. The
    current all-hands meetings are mostly dog and pony shows designed by
    sales to create a PR splash.


  6. "Used to be amazing; now it's just okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Fitbit full-time (Less than a year)

    Pros

    -Lots of autonomy.
    -Many people on engineering are kind and smart. (There are outliers though)
    -Great location if you live in SF.
    -Flexible work from home policy.

    Cons

    -High attrition on the engineering team. Rigor is lacking. Makes it hard to accomplish quality design work.
    -No proactive support for talent resources, just ad-hoc reactions. You will have to advocate for yourself (E.g., some people had no managers for several months)
    -Missing cohesion everywhere. Poor communication between business and engineering results in a large understanding gap.

    Advice to Management

    Decision making politics slows down innovation, distracting already scarce engineering resources. Advocate for your employees, don't hinder them.


  7. Helpful (1)

    "Senior firmware engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    Disapproves of CEO

    I worked at Fitbit full-time

    Pros

    Talented engineers, good culture, cool location

    Cons

    Bad business decisions , change plans and directions frequently.

    Advice to Management

    Make better business decisions

  8. Helpful (2)

    "QA firmware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fitbit full-time

    Pros

    Great work life balance, great perks

    Cons

    office location in San Diego

    Advice to Management

    Invest and expand your RnD


  9. Helpful (7)

    "Good team"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fitbit full-time

    Pros

    Good team to work with

    Cons

    upper management seems to be lacking direction


  10. Helpful (8)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fitbit full-time (More than 3 years)

    Pros

    Great culture on the marketing team
    Employees act like family and treat each other with respect
    Good amount of autonomy to get the job done

    Cons

    There’s big company vision, but have been struggles around execution

    Advice to Management

    Create more/better people managers
    Pay top talent
    Continue investing in culture


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