Fitbit Reviews | Glassdoor

Fitbit Reviews

Updated January 22, 2019
226 reviews

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3.1
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Fitbit CEO James Park
James Park
159 Ratings

Employee Reviews

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Pros
  • "Work/Life balance is also excellent - the company is really encouraging it" (in 38 reviews)

  • "Very flexible work-from-home policy" (in 9 reviews)

Cons
  • "No 401K match (need to fix this) but they do have a 401K and offer free financial advisors (new)" (in 10 reviews)

  • "Product intros are typically brutal on work-life balance" (in 6 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (11)

    "A great opportunity to learn, grow and make an positive impact"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fitbit full-time (Less than a year)

    Pros

    - Work/life balance (seriously, the best I've ever had)
    - Opportunity to work autonomously, but also collaborate as a team with many brilliant people
    - Work for a company making a difference in the lives of so many people
    - Many greenfield opportunities. Still so much that needs to be done to grow this company and create a lasting legacy.
    - An incredibly supportive leadership team
    - Truly lives it's mission and encourages its employees to do stay healthy and fit
    - very casual work environment (e.g. lots of people who come to work in their workout gear on the regular, but Wednesday is officially workout Wednesday)

    If you love working on challenging projects, are open to change and thrive in an environment where you will always being solving complex problems in new and innovative ways, this is the place for you. If you are willing to work for it, you could very easily do the best work of your career here at Fitbit. This is not a rest and vest company, though there are quite a few of them still around.

    Cons

    - The company has had a pretty tough time setting a direction/strategy and then quickly executing against it. They were back on their heels for a bit, but are now starting to gain forward momentum again. If we can stay on track with current strategy, I am confident we will be even more successful than before.
    - There is no 401K match, but rumors are that it is in the works.
    - There is also not the gym that you would expect from a company like Fitbit, though they do give you $70/mo as a wellness stipend and there is a small shared gym in one of the buildings.

    Advice to Management

    Don't be afraid to share more. People just want to know what is going on--good, bad or otherwise. I know that there is a lot going on that we're afraid to talk about for some reason, but if everyone knew about all of the great work happening and we also talked more about challenges, it would go a long way in improving employee engagement and retention.


  2. Helpful (2)

    "Good Upside!"

    StarStarStarStarStar
    Current Employee - Manager in San Francisco, CA
    Current Employee - Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fitbit full-time (Less than a year)

    Pros

    *Strong product roadmap
    *Good communication from Sr Staff
    *Good benefits, started 401k company contribution
    *Very metrics driven
    *Put recent focus on better managing OPEX w/ good results
    *Likes to celebrate
    *Philanthropic
    *No debt, a lot of cash in the bank

    Cons

    *Need stronger accountability on meeting deliverables
    *Better focus on the projects w/ the bigger bang for the buck

    Advice to Management

    Sr team to improve on collaboration, need to ask the tough Qs to move the company forward.

  3. "Fun place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Fitbit full-time (More than a year)

    Pros

    The work is challenging and the hours are reasonable. Fun to work with other people who are wild about fitness.

    Cons

    Some middle and upper management are hard to work with.


  4. Helpful (2)

    "Work balance"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fitbit full-time

    Pros

    Fitbit cares their employees a lot and provides flexible work schedule for their employees

    Cons

    Meeting might be too much.


  5. Helpful (1)

    "Company with so much potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Fitbit full-time

    Pros

    Great mission and ability to work on projects that can really improve the world. Smart, passionate, and dedicated colleagues.

    Cons

    Ability to execute on strategy. Weak and uninspiring leadership.


  6. Helpful (1)

    "Lacks leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Test Engineer in San Francisco, CA
    Former Employee - Senior Test Engineer in San Francisco, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Fitbit (More than a year)

    Pros

    Cool technology, work from home, good work/life balance

    Cons

    Leadership is weak. Lack of marketing direction.

    Advice to Management

    Company needs a visionary leader that has a set of stones.


  7. Helpful (2)

    "Welp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Fitbit full-time

    Pros

    WFH-Work from home
    FTA-Flex Time Away

    Cons

    Everything else is below the standard

  8. Helpful (6)

    "Stay Away. Sinking Ship."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fitbit full-time (More than 3 years)

    Pros

    - Flexible work from home.
    - 'Unlimited' time off
    - Free snacks
    - Good people

    Cons

    - Company doesn't have a solid direction to go in and is falling behind the rest of the market.
    - Decision making is very slow.
    - Zero opportunity for career growth. The company is in such a constant state of crisis that there is no time for career growth.
    - No 401k matching.
    - Underpaid compared to the rest of the market. You'll be lucky to get a decent bonus (if you get one at all) or a promotion.
    - Poor, argumentative leadership.. Top level leadership is often unable to be realistic about the state of the company and is unwilling to take responsibility for failures.
    - Overworked and over stressed. Working overtime is often expected for no extra compensation.
    - Losing employees at an alarming rate with a lack of effort to replace them.
    - Company is in constant crunch time. More work is falling on the shoulders of less people.

    Look elsewhere. I promise you there are better options. This company cannot last much longer the way it is being run.

    Advice to Management

    Focus on your employees. Don't work them to death. Compensate fairly, show appreciation, and give them the resources they need to get their work done. Be realistic and upfront with them.


  9. Helpful (1)

    "Overall positive experience but concerns about company future"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fitbit full-time

    Pros

    Solid work life balance at Fitbit

    Cons

    Poor executive leadership, unclear about company direction


  10. Helpful (1)

    "Like A New Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in San Francisco, CA
    Former Employee - Engineer in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Fitbit full-time (More than 3 years)

    Pros

    1. Lots of flexibility in working environment
    2. Talent colleagues

    Cons

    1, Slow in making decision
    2. Not good at manufacture