Fitbit Reviews | Glassdoor

Fitbit Reviews

Updated September 21, 2017
158 reviews

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3.4
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Fitbit CEO James Park
James Park
117 Ratings

158 Employee Reviews

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Pros
  • I've got kids and both the benefits and work life balance are excellent (in 24 reviews)

  • Great people who love the mission of the company and what they do (in 13 reviews)

Cons
  • Rapid growth requires "start-up" type hours which restricts true work-life balance (in 6 reviews)

  • Extremely fast pace, sometimes long hours (in 8 reviews)

More Pros and Cons

  1. "Great work life balance and great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fitbit full-time

    Pros

    great work life balance, flexible schedules, fun events during work, nice office space, people are really supportive and friendly, people are able to get things done in an efficient manner, instead of wasting time having meetings about meetings and unnecessary email chains (the worst)

    Cons

    The biggest con is no free lunch, which seems frivolous but in the bay area, it's kind of a big deal. There are Friday happy hours with food though, like sushi and tacos.


  2. Helpful (1)

    "It could have been great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fitbit full-time

    Pros

    Fitbit allowed me the opportunity to work with a company from the ground up. I was able to learn a lot about start-up culture and how to manage my time in an ever-changing environment. I was able to grow in my career and find a path that is fulfilling.

    Cons

    Overall management is terrible. From the very top to the most mid-level, Fitbit does not have a vision for the future. They thrive on shooting out products without having a proper product life-cycle. The CEO would rather get a product out by a specific date than truly test the product for defects. This creates a negative, stressful environment where employees across the board are stretched too thin and are not rewarded for their efforts. Fitbit thrives on being reactive rather than proactive.

  3. Helpful (2)

    "Smart exec team, good culture & mixed senior level development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    - Smart, entrepreneurial exec team
    - Fun, active, young culture
    - Be part of a movement - in many way!

    Cons

    - Leadership communication isn't great - be prepared not to know the direction of the company at all times
    - If you're a director or higher, don't expect much in the way of development opportunities
    - Inexperienced young work force makes for fun culture but lots of co-workers without any experience at their jobs

    Advice to Management

    - Put together development opportunities for mid-level manager
    - Increase communication to staff about leadership meetings and company direction


  4. Helpful (3)

    "Reaching the bottom"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Scientist in San Francisco, CA
    Current Employee - Research Scientist in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fitbit full-time (More than 3 years)

    Pros

    Smart colleagues, important missions. We are sitting on a pile of unpolished gold. Need more incentives to make gold miners aggressive.

    Cons

    Company is facing transition. People with no faith in the company start leaving. Sadly some of them are pretty talented.

    Advice to Management

    Good people need better compensation. Losing good people with important domain knowledge is more expensive than hiring new ones and training them again.


  5. Helpful (1)

    "Great people, great place. Lot's of time wasted due to program changes."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fitbit full-time (More than 3 years)

    Pros

    Lots of smart people, great to work with.
    Good work environment - facilities, benefits, fitness culture, beer fridge.

    Cons

    Top down technical and roadmap decisions that impact projects and don't always make sense. Lots of churn as roadmap or product definition changes.

    Advice to Management

    Listen to the teams. Focus on long term.


  6. Helpful (1)

    "So happy I joined fitbit!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in San Francisco, CA
    Current Employee - Human Resources in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fitbit full-time (Less than a year)

    Pros

    Great products, great people, great perks! Love the flexible time off policy (unlimited vacation), on-site fitness classes, no meeting Wednesdays, WOW -
    (Work out Weds- wear workout gear to the office). Gorgeous office space in great downtown location (easy BART commute), great snacks, love beta testing new products. CEO/ founder is approachable and humble- great guy!

    Cons

    Company is in transition - some new leadership has joined who are great (Ops, Product, HR, FW Eng) and the strategy is being renewed so there is a lot of change underway. It's an exciting time, especially for people who aren't afraid of change. Change is necessary to grow-- those who don't change/adapt disappear.

    Advice to Management

    Hire people who are flexible and like change. Don't fret when the old guard leaves - this is good for the company culture. Stay visible and approachable. Invest more in manager development.


  7. Helpful (4)

    "Suffers from gender, diversity, and systemic tech-debt issues."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer in San Francisco, CA
    Current Employee - Senior Engineer in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Fitbit full-time (Less than a year)

    Pros

    * Products aim to help millions of people achieve fitness goals and live healthier lives.
    * Flexible work schedule and healthy work/life balance. Well rounded benefits.
    * Ability to work on beta-testing of new hardware by all employees.

    Cons

    * Key terms: complacency, ineptitude, tech debt, complete lack of long term focus for success.
    * Recent gutting of in-office niceties: no lunches, minimal snacks and limited fruit, no yearly company events/parties, cost cutting everywhere, old spec on employee laptops and related equipment.
    * Lack of industry standard tooling inhibits productivity on many levels; staying with existing vendors is wasting finite implementation and upkeep cycles. Repetitive actions are repetitive.
    * Stunningly high Dunning–Kruger effect on infrastructure/engineering side of org.
    * Bleak culture of accepting ineffective/inefficient solutions from tenured engineers who lack creativity and experience at global scale... stacking tech-debt on top of tech-debt in favor of status-quo.
    * Dead end nature of the architecture with lack of focused road map for long term success equates to high rate of engineer turnover and demoralizing culture for those who remain.
    * Most managers are ineffective "yes men" with very few women in leadership. Diversity (gender/cultural/etc) is sorely lacking. Women's concerns tend to be listened to and swept under the rug. On more than several instances, male cleaning staff have barged into the women's restrooms and opened stall doors while women employees are using the facilities. UNACCEPTABLE.
    * Dismissive sexism, man-splaining, and man-spreading is culturally rampant. Most offenders make zero effort to conceal their lechery. Recommend not waiting for lawsuits, just fix it.
    * Given the mission statement of the company I expected to work with actually fit people who cared about the benefits of a fitness lifestyle, not the same run of the mill desk jockeys that eat take out at their desk while endlessly browsing reddit and mistaking cleavage for eyes.

    Advice to Management

    Where to even begin... there's so much wrong. Most people are on cruise control and it's eating the morale from the inside out. Prepare the life rafts!

  8. "Senior Finance Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Fitbit full-time

    Pros

    Leading great Mission and Vision

    Cons

    Only located in San Francisco

    Advice to Management

    Continue to improve in execution


  9. Helpful (3)

    "Ok Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Lots of Learning. New Technology. Decent Snacks.

    Cons

    Salary Packages not that great. Promotions and raises are slow.


  10. "Fitbit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Fitbit part-time

    Pros

    Great work atmosphere with good benefits and co-workers.

    Cons

    didn't see any room to move up in the company.


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