Garretson Resolution Group Reviews | Glassdoor

Garretson Resolution Group Reviews

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Found 102 reviews

2.3
StarStarStarStarStar
Rating TrendsRating Trends
32%
Recommend to a Friend
48%
Approve of CEO
Matthew L. Garretson
54 Ratings
Pros
  • "Benefits are great, work life balance is respected(in 7 reviews)

  • "Co-Workers: great co-workers (don't mistake, Senior Management is not included in(in 6 reviews)

Cons
  • "Upper management seems to be trying to run the company on a shoestring budget(in 7 reviews)

  • "GRG was just acquired by a company that seems to have the same problems as(in 6 reviews)

More Pros and Cons
  1. "The new GRG"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Garretson Resolution Group

    Pros

    Great co-workers, management is more and more engaged with common folk. Fast paced.

    Cons

    A little chaotic at times, certain roles are very under paid.

    Advice to Management

    Adjust compensation where necessary. Invest is employee growth and training

    Garretson Resolution Group2018-12-15
  2. Helpful (2)

    "Nopity, Nope, Nope, Nope"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Garretson Resolution Group for more than 4 years

    Pros

    South Park location, some good people in the trenches

    Cons

    GRG was just acquired by a company that seems to have the same problems as GRG, just writ large. Below-market pay and benefits, lots of incompetent, inexperienced management, unskilled IT group, major decisions are frequently made on a whim. Other than a few favorites, employees are not valued. Despite good performance reviews, I haven't had as much as a cost of living raise in two years. And I'm doing more work. Looking...

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    Advice to Management

    I am NOT giving free advice to people who should know what they're doing. If management wants advice, they can compensate me for it.

    Garretson Resolution Group2019-03-21
  3. Helpful (3)

    "Nepotism on Fire"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Line Resolution Analyst in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Garretson Resolution Group full-time for more than 2 years

    Pros

    Free coffee, office location and some hard-working employees

    Cons

    No stability along with unqualified supervisors and managers.

    Advice to Management

    No words can express how to poorly this company was run.

    Garretson Resolution Group2019-02-16
  4. Helpful (2)

    "Committed, Caring Leadership Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Garretson Resolution Group full-time

    Pros

    In the last year, Garretson has seen a new leadership team dive in and commit to the organization and the employees. Their dedication shows in the tools adopted for employees, key hires, and workplace experience. The outcome is not only a positive environment, but a strong client deliverable.

    Cons

    Impact from previous leadership changes, but that is now overshadowed by the current leadership's efforts and keen vision

    Advice to Management

    Continue driving down the path you're on and your generous support of employees.

    Garretson Resolution Group2018-11-05
  5. Helpful (2)

    "No Transparency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Garretson Resolution Group full-time for more than 6 years

    Pros

    I can’t think of anything good to say

    Cons

    The list is shorter of Pros. I would never work for this company again

    Garretson Resolution Group2018-12-14
  6. Helpful (2)

    "Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Garretson Resolution Group

    Pros

    The benefits, people, and flexibility

    Cons

    Lacks meaningful and strategic processes. Well-intentioned but ineffective management.

    Advice to Management

    Fix it!

    Garretson Resolution Group2018-10-30
  7. "My Experience in Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Garretson Resolution Group full-time for more than a year

    Pros

    Medium sized company that is very collaborative on most items. There is room for improvement, but you can tell they have come a long way. The office is located in a great area of Charlotte where you do not have to pay for parking, but there is still great food within walking distance.

    Cons

    Due to the nature and size of the business, there can be some ups and downs from a financial perspective. That being said, it is a stable company.

    Garretson Resolution Group2018-10-26
  8. Helpful (8)

    "Finally Making Some Progress?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Garretson Resolution Group full-time for more than 6 years

    Pros

    The best thing about working here are the people, especially since some very toxic people have recently left the company! Most of the people in leadership positions have started to make some real changes in communication and we've closed a lot of new business recently. The VP's and managers are really trying to make a difference. It's not perfect and IT probably has the greatest need for improvement. The pay is not...

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    Cons

    Lots of lingering bad attitudes. If you don't like working here then leave, and stop telling everyone how bad it is to work here, take your misery elsewhere, the grass is not always greener! A real issue, employees get promoted and take on additional responsibilities but it takes a very long time before their position is back filled which means lots more hours added to their day. Most managers work evenings and...

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    Advice to Management

    You are burning out your great employees and work/life balance does not exist, hire more people at the lower levels (we have enough people in high levels), charge clients more or improve our systems so that we can be more profitable. No or minimal raises and no bonus in the last few years makes employees weary of the financial future of this company. Do you have the right (or enough) sales team to keep growing this...

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    Garretson Resolution Group2018-10-01

    Garretson Resolution Group Response

    October 29, 2018HR Professional

    We agree that the people are our greatest asset and we are working to address many of the issues you raised. We have confidence that the recent changes in IT will have positive impacts throughout the organization. While we are making many changes, not all of them may be visible ...

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  9. Helpful (1)

    "Senior Software Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Developer in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Garretson Resolution Group full-time for more than 2 years

    Pros

    GRG is an Great company, It is not very large in size and not an top down corporate culture. It works in a bi-directional ways feedbacks and responses happens in both directions and changes happens fast. I am part of the IT department were each one posses unique talent and carries lot of passion on the way we do things. We are very productive and aggressive in terms or actual works. I worked in other large corporations...

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    Cons

    Gap between IT and business needs to go down.

    Advice to Management

    Appreciate, Recognize and Celebrate IT department's achievements

    Garretson Resolution Group2018-10-10

    Garretson Resolution Group Response

    October 29, 2018HR Professional

    Thank you for sharing your thoughts on working at GRG. There are many pros to working in a smaller organization and having a voice is definitely one of them. Please continue to be involved and work with the business teams to help make this a great organization!

  10. Helpful (6)

    "Worst company ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lien Resolution in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Garretson Resolution Group full-time for more than 2 years

    Pros

    Coffee, beer, Southpark location, I can’t think of any other pro except that it is a stepping stone to better opportunities.

    Cons

    Everything else - keep it moving. The company doesn’t know its head from its a— - literally. Very little transparency between departments, which halts and/or progress and resolution.

    Advice to Management

    Stop trying to reinvent the wheel every 12-18 months. Provide training and a SOP for everything and document it. Making employees move to another office and/or cubicle every 6 months is not going to magically improve the quality and productivity of work. So much more, but, hey, what’s the point.

    Garretson Resolution Group2018-10-28
Found 102 reviews