GoWireless Reviews | Glassdoor

GoWireless Reviews

Updated October 11, 2018
570 reviews

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2.9
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GoWireless President & CEO Kevin Elder
Kevin Elder
326 Ratings

570 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Awesome Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoWireless full-time

    Pros

    Awesome enviorment, Tons of room for advancement, management always has the employees best interest at heart.

    Cons

    I do not have much to complain about, I love my job.


  2. "Pay your employees what they are worth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at GoWireless full-time

    Pros

    Family friendly, flex-time for appointments, illness, available, easy going

    Cons

    Pay. They start employees at the corporate level at the bare minimum. I mean bare minimum. And the store employees have their pay/commission structure changed so many times, it becomes nearly impossible for them to make money unless they start doing shady business or talking customers into buying things they absolutely don't need. It's sad.

    Advice to Management

    Stop paying everyone in the field the same wage no matter what part of the country they live in. A district manager in Idaho can probably live off of 50K a year household income, while someone living in New York cannot, yet that doesn't seem to matter to you. It's disheartening.

  3. "Wireless consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wireless Sales Consultant in Queen Creek, AZ
    Current Employee - Wireless Sales Consultant in Queen Creek, AZ
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at GoWireless full-time (More than a year)

    Pros

    It has Flexable hours

    Cons

    Super high turnover people are always leaving and coming , slow store it’s extremely hard to hit quotas


  4. "Not what you expect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Anaheim, CA
    Current Employee - Assistant Manager in Anaheim, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at GoWireless full-time (More than a year)

    Pros

    Awesome coworkers, pay is decent, discounts on products are eh

    Cons

    Work life balance and management is not at all on top of their game

    Advice to Management

    Stop micromanaging your employees and let them do what they do best.


  5. "Poor leadership. No support. Very unreasonable. HIGH TURNOVER."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative
    Current Employee - Sales Representative
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at GoWireless full-time (More than a year)

    Pros

    The company can pay very well if you are meeting your quotas and are very sales oriented. Commission structure is very clear for sales rep and can give you great bonuses for top sellers in your region/store profit category. Its sales so work hard grind hard and you will be compensated well.

    Cons

    Management is very terrible. No support whatsoever. You can only rely on your pack which is the people in your store if the manager has created a great atmosphere. If you don't sell a certain product your commission is stripped away from you and you only make minimum wage. For example you could make the store $15000 in gross profit which would essentially give you 13% of that but if you do not sell a hum or tablet they take away all of that. Management is very unrealistic and aren't local so they never know what the communities are like. Training is horrendous. Unless your manager is doing his job training it is almost not there. Turnover rate is high. If you have a problem with your store good luck getting anyone to fix it. Our front door has been broken for months and someone almost robbed the store. They could care less about you as a human and only see you as a number which is typical in sales.

    Advice to Management

    Listen to your employees. Be sympathetic about people's every day lives. Work with your sales representatives as they are the people who make the company money. Dont strip away someone's hard earned money because 1 metric could not be met, we know your making money regardless.


  6. "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Columbus, OH
    Current Employee - Store Manager in Columbus, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at GoWireless full-time (More than 5 years)

    Pros

    Money and hours district manager and locations

    Cons

    Sales directors was the reason many people left


  7. "Great career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Castle Rock, CO
    Current Employee - Assistant Manager in Castle Rock, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoWireless full-time (More than 3 years)

    Pros

    Busy, opportunities for growth , good benefits and pay, values consumer, professional relationships.

    Cons

    Higher Education may not be of importance

  8. "Lied too about the opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant
    Current Employee - Sales Consultant
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at GoWireless full-time (More than a year)

    Pros

    Working for the Name of Verizon. Selling someone on the best coverage was simple and easy and from day one when I switch from another company it was easy to sell.

    Cons

    Well.....Title says it all really. I switch from a Management position to a Rep with intentions to get promoted. Found out the person who hired me promised said things was also talking down about me to upper management.

    Advice to Management

    Look at ones RESUME!!! If one has a Management Degree and has years in this field why would you know want to promote that person vs a person who has 0 training in said position and a drop out. Speaks Volume on the type of People they really promote.


  9. "What Loyalty?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GoWireless full-time

    Pros

    Getting the title to add to your resume.
    The exec's are college buddies (need I say more) and most, if not all, upper managers above DMs are white men. Steer clear of this racist and gender biased place.

    Cons

    Pay
    Favoritism
    You are worked like a dog
    Years of loyalty and results with this place means absolutely nothing to them.

    Advice to Management

    Listen and talk to your employees, no matter their title. Don't just take the word of upper managers as their best interest is not always with the company.


  10. Helpful (1)

    "Sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager
    Current Employee - Sales Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoWireless (More than 3 years)

    Pros

    Possible high commission. Lots of freedom as long as your doing your job. Open opinions.

    Cons

    Non negotiable goals. Commission changes seem to pay less and less for same amount of profit generated. Goals are created by someone not even in the stores. Not a lot of investment into location upkeep

    Advice to Management

    Paying better will keep employees around longer and better ones from seeking better pay. Make goals negotiable with managers that are in locations for reasons of having new employees vs veterans. Traffic changes due to big box retail stores closing. Ect


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