GoWireless Reviews | Glassdoor

GoWireless Reviews

Updated March 30, 2018
519 reviews

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3.0
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GoWireless President & CEO Kevin Elder
Kevin Elder
292 Ratings

519 Employee Reviews

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Pros
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More Pros and Cons

  1. Helpful (1)

    "Love the people, the company and the opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Sales Manager in Boise, ID
    Current Employee - District Sales Manager in Boise, ID
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoWireless full-time (More than 5 years)

    Pros

    Gowireless has provided me upward mobility and opportunity I have never had access to before. They reward hard work and smart work with good pay, fair hours and leadership opportunities. The sales leadership team and corporate folks work well together to help employees achieve their goals!

    Cons

    There are no cons. It takes hard work and determination to succeed anywhere. I suppose the only con would be for people who want it easy. It's not easy. But it is simple and success is a reward of smart, hard and consistent work.

    Advice to Management

    Keep up the good work! Stay focused on the big picture and the individuals along with helping us deliver A+ customer service.


  2. Helpful (1)

    "You wont make much in commission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at GoWireless full-time

    Pros

    Laid back environment
    Feels good helping consumers
    Not too many responsibilities

    Cons

    Awful customers
    Commission could be more straightforward

    Advice to Management

    Keep doing what youre doing

  3. "Ok."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GoWireless full-time

    Pros

    I love my staff they are awesome

    Cons

    Changes often, high turn over

    Advice to Management

    I love my direct manager


  4. "Great company Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Manager in San Diego, CA
    Former Employee - Area Manager in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GoWireless full-time (More than 5 years)

    Pros

    Management is great at VP and DM level

    Cons

    Really great company to work for don't have any cons


  5. Helpful (1)

    "Wireless Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wireless Sales Consultant in Richmond, VA
    Current Employee - Wireless Sales Consultant in Richmond, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at GoWireless full-time (More than a year)

    Pros

    Chill & friendly atmosphere. Expectations aren't excessive or strict. Great benefits.

    Cons

    New upper management has resulted in cutting hours in all the stores in my district, and several other districts that I'm aware of. Sales metric expectations are increasing without any increase in pay. Company prone to making dumb sales bundles that are challenging to sell.

    Advice to Management

    If you're going to constantly keep increasing your expectations and requirements while also threatening punishment (write-up/termination), you're going to have to increase pay or commission %. Not decrease hours.


  6. "Room for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Lakewood Ranch, FL
    Former Employee - Store Manager in Lakewood Ranch, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GoWireless full-time (More than a year)

    Pros

    They pay good!!! People are wonderful . Do a good job at keeping you interested in the job with professional but fun environment. When you work had they do see that and give you chance for advancement.

    Cons

    Staffing in some store was poor, and feel on management. Also that had a big impact on the store manager pay out.


  7. "Ok company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at GoWireless full-time

    Pros

    Flexible schedule, good entry level

    Cons

    Low Pay and control freaks

  8. Helpful (1)

    ""Not bad, can fluxuate""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wireless Consultant
    Former Employee - Wireless Consultant
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at GoWireless part-time (More than a year)

    Pros

    Easy, laid back environment, good money for the job

    Cons

    You can get punished for things that are out of your control (no one comes into your store and you get in trouble for not making any sales). Depending on where you work, coworkers can be sharks and steal away sales and you make little money.

    Advice to Management

    Go easy on reps who are struggling to make sales; look into variables other than low numbers such as actual store traffic and the people they work with


  9. Helpful (1)

    "Wireless Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GoWireless part-time

    Pros

    good co-workers to work with

    Cons

    Commission structure always changes. Poor management. low paying for what we do


  10. Helpful (4)

    "Once good now awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at GoWireless full-time (More than 3 years)

    Pros

    Working with tech
    The people around you
    Weekly pay is nice
    You can meet some real good sales people (who leave because the comp plan is bad)

    Cons

    Management does not think about the employees.
    They continue to spiral downwards. Changing programs and upping prices to cost the customers more money because wireless is changing and they won’t evolve.
    Store employees who won’t use shady selling techniques to con customers or burn them get pushed to the side while the good ol boy mentality and blindly listening to your boss to rip people off gets you promoted or keeps your job. Having a DM that takes ups at the busiest store on the busiest days to get sales from his own people and also fraudulently uses the stores stock of phones to get himself more Samsung points to get a free phone instead of the reps who actually sell that particular phone getting the points. I bet Samsung would love to hear that one.

    Advice to Management

    Realize that sales and talent go down when compensation goes down. Want to know why sales from all last year and continuing in this year are down? Because you chase out everyone who could sell and ethically do it because you cut their pay in half or more.


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