GoWireless Reviews | Glassdoor

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GoWireless Reviews

Updated January 20, 2018
498 reviews

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3.1
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Approve of CEO
GoWireless President & CEO Kevin Elder
Kevin Elder
282 Ratings

498 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. Helpful (1)

    "Fun coworkers and a great atmosphere to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GoWireless full-time (More than a year)

    Pros

    My manager is excellent and is focused on doing our best on helping our customers to the best of our abilities. I love selling for Go because I don’t feel a need to try to be shady. It’s good honest work and the money is nice

    Cons

    Commission structure isn’t always that clear.

    Advice to Management

    Keep up the good work.


  2. "Motivating and encouraging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wireless Consultant in Phoenix, AZ
    Former Employee - Wireless Consultant in Phoenix, AZ
    Recommends
    Positive Outlook

    I worked at GoWireless full-time (Less than a year)

    Pros

    Always willing to teach you
    On top of goal management

    Cons

    Associates can be more focused on commissions than actual customer needs

  3. "ok place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at GoWireless full-time

    Pros

    good hours flexible schedual,learn about phones

    Cons

    not enough pay, hard to move up

    Advice to Management

    pomote from within more


  4. Helpful (3)

    "Director Of Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Sales in San Francisco, CA
    Former Employee - Director of Sales in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at GoWireless full-time (More than 3 years)

    Pros

    Great Co-Workers. Average Pay. Good benefits

    Cons

    work life balance. No care for employees. Next man up attitude.

    Advice to Management

    Every since Kevin stepped aside things have completely fallen apart. The pressure is crazy and they are adding more and more ways to keep commission checks from DM and above. This company used to be a family atmosphere and really used to care for its employees. Now the policies in place along with the shrinking pay make it impossible to enjoy this job. Things are about to get worse, much worse. While the C level employees in Vegas cash big checks and drive their range rovers District managers are lucky to make $60,000 now and directors are hard pressed to get past $90,000. For the amount of work and profit these positions are driving this is an insult. Mark still gets to fly his private plane though so I guess all is well for them in the corporate office.


  5. Helpful (4)

    "Management can do no wrong, but you can."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wireless Sales Consultant
    Former Employee - Wireless Sales Consultant
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at GoWireless (More than a year)

    Pros

    Good medical benefits, lots of locations to work from close to home. Decent commission structure if you work hard. And paid weekly.

    Cons

    No balance for home and work, no set schedule, and split days off. Management doesn’t care about your home life. Some locations are run down and old.

    Advice to Management

    You guys up there at HR really have no idea what’s going on with this company. From what I heard back in the day this company used to care about its employees, and treat them with respect and honesty. Not anymore. I understand it’s sales and numbers are important but not all employees should just be numbers on a spreadsheet. Everyone should be recognized for hard work they put in. District managers are the worst of the worst. They are shady, they put false charges on customers accounts and sell products that the customer doesn’t need. And they tell all wireless consultants to do and act the same way. When a WC makes a mistake it’s the end of the world, but when upper management makes the same mistake or tells you to do the wrong thing they will throw you under the bus without hesitation. Kevin Elder would be ashamed for the company he has created to see what it has become. This company has so much turnover, and they blame it on the sales environment....it’s not the environment it’s the people in it.


  6. "If you really like selling things..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wireless Consultant in Boise, ID
    Current Employee - Wireless Consultant in Boise, ID
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Commission plus hourly, so you won't starve if sales aren't coming in.

    Cons

    Way to much pressure to push a sale on every visit, regardless of their reason for being there.


  7. "not bad, not good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    commission isnt bad if you're good

    Cons

    terrible hours. different hours each day

    Advice to Management

    blah

  8. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at GoWireless full-time

    Pros

    You can make ok money. The benefits are the best part of the job.

    Cons

    No time to ever use the benefits. The hourly pay is so low. The commission structure keeps changing.

    Advice to Management

    Need to focus on training there new hires better.


  9. Helpful (3)

    "Pros / Cons of Working for GoWireless"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Salesman
    Former Employee - Salesman
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at GoWireless full-time (More than a year)

    Pros

    *Company culture is positive
    *Good co-workers
    *Good store managers
    *Decent levels of autonomy are allowed for a retail sales position

    Cons

    *Communication can get strained between your store and middle management

    Advice to Management

    Take armed robberies more seriously. Repeat criminals at our stores should not be treated with apathy.


  10. Helpful (2)

    "Former Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at GoWireless full-time

    Pros

    Decent pay, flexible schedule

    Cons

    Awful management. Awful leadership from DM and above. Awful coaching. Management by intimidation.


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