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    HSN Reviews

    Updated July 22, 2017
    477 reviews

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    Full-timePart-time
    3.3
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    HSN CEO Mindy Grossman
    Mindy Grossman
    268 Ratings

    477 Employee Reviews

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    Pros
    Cons

    • There is no work/life balance and you can get burnt out very quickly (in 18 reviews)

    • Should implementa 30 second delay like other call centers/customer service enters (in 24 reviews)

    More Pros and Cons

    1. "WAH SALES REPRESENATIVE"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Representative in Toledo, OH
      Current Employee - Sales Representative in Toledo, OH
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at HSN full-time (More than a year)

      Pros

      Good training, benefits, leadership team and stability.

      Cons

      Customers can be chatty and you have a goal of 2 minutes or less per call.

    2. "Great benefits"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Service Representative in Nashville, TN
      Current Employee - Customer Service Representative in Nashville, TN
      Recommends
      Negative Outlook

      I have been working at HSN full-time (More than 3 years)

      Pros

      Generous with PTO, paid community service, frequent shift bids

      Cons

      Kpi, expectations change often, with little notice

      Advice to Management

      Clear performance expectations, include human sense

      3. Join the HSN team
      See Our Latest Jobs

    3. "AWESOME company!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at HSN full-time

      Pros

      Great atmosphere . Great people. Paid holidays, benefits and PTO

      Cons

      Yet to find any

      Advice to Management

      Keep up the great work!

    4. "Good first job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Merchandise Assistant in Saint Petersburg, FL
      Current Employee - Merchandise Assistant in Saint Petersburg, FL
      Recommends
      Negative Outlook
      No opinion of CEO

      I have been working at HSN full-time (More than a year)

      Pros

      Pretty good benefits, there's a lot of events and things that make work interesting. Most people in the merchandising dept are fairly nice and easygoing.

      Cons

      The pay is honestly terrible. Particularly for the time commitment that they ask for.

      Advice to Management

      Pay your workers more.

    5. "Historically a Great Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Director, Affiliate Relations in Saint Petersburg, FL
      Current Employee - Director, Affiliate Relations in Saint Petersburg, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at HSN full-time (More than 10 years)

      Pros

      Great company focused on customers satisfaction and employee engagement.

      Cons

      To be acquired by QVC

    6. "Great Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook

      I have been working at HSN part-time

      Pros

      Nice products, co-workers, and incentives.

      Cons

      Busy shifts, with a lot of calls

    7. "Uncertain Times"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Clerk
      Current Employee - Clerk
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at HSN full-time (More than 10 years)

      Pros

      HSN Associates are the most supportive teams in the industry. They share there knowledge and skills openly. HSN does know how to find talent.

      Cons

      HSN needs the pay their employees what they are worth. HSN knows how to find talent, but they need to take the next step to keep them.

      Advice to Management

      Be fair across the board. Nepotism is too common.

    8. "CSR"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Saint Petersburg, FL
      Former Employee - Customer Service Representative in Saint Petersburg, FL
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at HSN full-time (More than a year)

      Pros

      Great discount, fun coworkers. PTO

      Cons

      Expensive benefits, annoying customers, back to back calls

      Advice to Management

      longer lunch, time out lounge once a day

    9. "Show planner"

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      • Comp & Benefits
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at HSN full-time

      Pros

      Comp days for working weekends

      Cons

      24/7 business so on call nights and weekends

    10. "Great benefits, hard job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Customer Account Specialist in Saint Petersburg, FL
      Former Employee - Customer Account Specialist in Saint Petersburg, FL
      Recommends
      Negative Outlook
      Approves of CEO

      I worked at HSN full-time (More than 3 years)

      Pros

      Great employee store with fantastic discounts. Frequent promotional items. Occasional free food

      Cons

      Job was fairly verbally absuive from customers. Jobs working anywhere near celebrities and tv were given only to those that were very good looking

      Advice to Management

      Honestly a way to unwind or some breathing exercises may go a long way with people who are being yelled at all day. Check out Google

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