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HSN

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HSN Reviews

Updated May 23, 2022

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Found 891 of over 941 reviews

3.4
59%
Recommend to a Friend
74%
Approve of CEO
HSN President  Mike Fitzharris
Mike Fitzharris
142 Ratings

Top Review Highlights by Sentiment

Pros
  • "Benefits are good and there is room for growth.(in 82 reviews)
  • "Work from home and be able to be at home.(in 74 reviews)
  • "Working from home and good pay in my area(in 47 reviews)
  • "I enjoyed my job most of the time and worked with some great people.(in 47 reviews)
  • "training was good and fun but they don't teach everthing needed when they put you on the floor(in 22 reviews)
Cons
  • "VA supervisors have no idea how to interact and be a role model to the reps.(in 26 reviews)
  • "10 days because of poor management, these people may get it within 45 days if they are lucky.(in 24 reviews)
  • "Current situation with their warehouse in TN exemplifies poor planning and leadership as the company has invested an enormous amount of capital in a new system that has yet to work and, in most employees opinion, will never work.(in 15 reviews)
  • "Managers are always changing teams.(in 15 reviews)
  • "No room for advancement(in 15 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of HSN and is not affected by filters.

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  1. 5.0
    Current Employee

    Good place to work

    May 20, 2022 - Paid Social Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The job is flexible and work from home

    Cons

    No complaints at this time

    Be the first to find this review helpful
  2. 5.0
    Current Employee, less than 1 year

    Great Company

    May 9, 2022 - Equipment Operator in Piney Flats, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There is decent pay, the benefits are great (not necessarily the insurance), and the team leads are good at their jobs. Almost everyone is helpful and friendly; not one person has been rude to me. I have had very little interaction with senior management, but what experience I've had has been positive (explaining the 4 stars).

    Cons

    Nothing nor everyone is perfect, the shifts are long, and there is mandatory overtime. There aren't a lot of advancement opportunities.

    Continue reading
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  3. 5.0
    Current Employee, less than 1 year

    Okay Job

    May 16, 2022 - Customer Service Representative in Toledo, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I wish they offered more help on the headset/ phone purchase because I'm a poor college student trying to work lol overall loved the Jon

    Cons

    pay is a low, bonuses could be more

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  4. 2.0
    Current Employee, more than 1 year

    Fix your system

    Apr 30, 2022 - Customer Service Representative in Saint Petersburg, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Ok pay. Pick your own shift. Fun when system works.

    Cons

    Their system is antique and desperately needs updating. Everyone and I mean EVERYONE is frustrated most of the time with it. Supervisors try to teach you how to trick the systrm because it doesnt work the way your taught to do it. The training is mostly useless. 95 percent of it is thrown out after training because it’s old and not updated. Youll go through several supervisors on how to simply change an email. Business desk is broken . The system is turtle slow. Your timed and are expected to get it done in lightening speed. Every supervisor you speak to has their own opinion or ideas on what you should do. At the end of the day it’s all your fault.

    Continue reading
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  5. 4.0
    Current Employee, more than 5 years

    Good employer, times are changing

    May 11, 2022 - Software Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good team members, remote work, somewhat flexible, pay is ok. Generally a good place to work since I've been there.

    Cons

    Team downsizing by attrition with no backfilling, sub par annual raises, HSN is low priority to parent company.

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  6. 4.0
    Current Employee, less than 1 year

    Great place to work!

    May 10, 2022 - Customer Service Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay is pretty good, but newer folks are getting hired at a higher rate. Remote work is great Great ongoing training Awesome Customers

    Cons

    Benefits are expensive Use your own computer for work Micro-managing Monthly goals are hard to meet

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  7. 5.0
    Former Employee, less than 1 year

    Great job! I honestly enjoyed working at HSN

    Apr 12, 2022 - Picker/Packer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great place to work for, decent pay, & you'll definitely make life long friends

    Cons

    Peak times (nov-jan) expect to work a lot of overtime, but they'll also reward you for it....but unfortunately, during off peak season, expect mostly part time hours

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  8. 3.0
    Current Employee, less than 1 year

    Decent Company

    May 23, 2022 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy hiring process, numerous opportunities for job coaching, ability to work from home, good benefits

    Cons

    micromanagement, lower pay, short breaks

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  9. 5.0
    Former Employee

    Great!

    May 13, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits, work life balance, leadership, engagement

    Cons

    Low pay, health care is ok, pto

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  10. 4.0
    Former Employee, more than 1 year

    Good Company

    May 2, 2022 - Warehouse Associate in Roanoke, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Picking is great, good pay and benefits plus you’re basically getting paid to exercise by walking

    Cons

    Can walk up to 20miles a day picking

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Viewing 1 - 10 of 891 Reviews
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HSN Reviews FAQs

HSN has an overall rating of 3.4 out of 5, based on over 941 reviews left anonymously by employees. 59% of employees would recommend working at HSN to a friend and 43% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, HSN employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at HSN. This rating has improved by 5% over the last 12 months.

59% of HSN employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated HSN 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at HSN to be work life balance, coworkers, benefits and the cons to be culture, career development, management.

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ABOUT HSN HSN is a leading entertainment and lifestyle retailer, offering a curated assortment of exclusive products and top brand names...More

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