HSN Reviews
Updated May 31, 2023
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Found 1,029 of over 1K reviews
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Top Review Highlights by Sentiment
- "training was good and fun but they don't teach everthing needed when they put you on the floor" (in 31 reviews)
- "10 days because of poor management, these people may get it within 45 days if they are lucky." (in 34 reviews)
- "Current situation with their warehouse in TN exemplifies poor planning and leadership as the company has invested an enormous amount of capital in a new system that has yet to work and, in most employees opinion, will never work." (in 16 reviews)
Ratings by Demographics
This rating reflects the overall rating of HSN and is not affected by filters.
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- Current Employee★★★★★
Pros
great managers and people working
Cons
to early shifts started at 4am
- Current Employee★★★★★
Overwork and Little Pay
May 24, 2023 - Assistant Buyer in Saint Pete, FLRecommendCEO ApprovalBusiness OutlookPros
Employee Discount and Work from Home
Cons
Management does not listen. Comes out with terrible ideas that may sound good on paper but not realistic. They are so far removed from how stuff gets done. Sooo much work on the Assistant Buyers with little to no credit and extremely low pay that doesn't provide cost of living in Tampa. Toxic. Systems are outdated. Duplicate work because other teams do not communicate with each other effectively or are too lazy to actually do their work.
Continue reading - Former Employee, less than 1 year★★★★★
Laid off after 3 months but the best job I'll ever have.
Mar 30, 2023 - Copywriter in Saint Petersburg, FLRecommendCEO ApprovalBusiness OutlookPros
Working remote, great department and supervisor, overall positive environment and culture, excellent benefits and fair pay. The job itself was easy for me and I felt like I was applying all my biggest and favorite strengths. My favorite job I've ever had. HSN, please hire me back.
Cons
I truly can't think of any before the layoff. Getting this job was one of the best things that ever happened to me which made getting laid off from this job one of the worst things to ever happen to me. It was genuinely such a fun job and being laid off has been the exact emotional process as a breakup. I was hired under the pretense of a years-long career, such as many of the rest of their employees, so I immediately made myself comfortable and dedicated myself to working hard to learn all I could. It really is a shame that it had to come to an end so surprisingly out of nowhere.
Continue reading - Former Employee★★★★★
Pros
Great benefits, positive work enviroment
Cons
Very fast paced and can get political
- Former Employee★★★★★
Pros
Discounts were great on merchandise
Cons
Younger work force not very caring
- Former Employee, less than 1 year★★★★★
Pros
Decent pay for the area
Cons
A lot of drug used during workday. The management only enforces policy violations when it benefits management.
Continue reading - Former Employee★★★★★
A fulfilling job experience
May 19, 2023 - Order Services RepresentativeRecommendCEO ApprovalBusiness OutlookPros
Working for this company was a fulfilling job experience were I was able to engage with customers. I had a wonderful relationship with several of my co-workers and appreciated the fact that we had training videos on diversity.
Cons
It was very difficult to implement changes required or know where I stood with my required company statics.
- Former Employee★★★★★
Great place to work, tons of opportunity
May 19, 2023 - HSN Customer Service HybridRecommendCEO ApprovalBusiness OutlookPros
Friendly working environment. Many areas of opportunity to grow and develop skills. Work at home for sales and customer service as well as training.
Cons
Never updated systems to correct customer impacting issues that were brought to their attention for 10 plus years.
Continue reading - Current Employee, more than 1 year★★★★★
Avg pay
May 25, 2023 - Customer Service Representative in Tampa, FLRecommendCEO ApprovalBusiness OutlookPros
Pretty good training and great support when starting and upon assigned team.
Cons
Pay should be higher in that customer service in any field can be a challenge mentally and emotionally.
- Current Employee★★★★★
Pros
Really good pay per hour
Cons
Early start to the work day
HSN Reviews FAQs
HSN has an overall rating of 3.3 out of 5, based on over 1,086 reviews left anonymously by employees. 57% of employees would recommend working at HSN to a friend and 43% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.
57% of HSN employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated HSN 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at HSN to be work life balance, coworkers, benefits and the cons to be culture, career development, management.
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