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HSN Reviews
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Mike Fitzharris
25 Ratings
Pros
"Legit work from home opportunity" (in 113 reviews)
"Wah was very convenient especially the employee discount was extremely great" (in 47 reviews)
Cons
"Work / Life balance is a struggle with a 24 hour television network" (in 20 reviews)
"Unexpected average call handling time for customer service" (in 31 reviews)
![HSN Logo]()
"Sales"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at HSN part-time (Less than a year)
Pros
Fun environment. Great trainers & supervisors. Fun shopping
Cons
Not a con comes to mind.
Advice to Management
Keep it up:)
HSN 2018-11-06 16:31 PST![HSN Logo]()
"Work at home rep"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookNo opinion of CEOI have been working at HSN full-time
Pros
Good people I guess ok
Cons
Hours could be more flexanle
Advice to Management
Flexibility
HSN 2018-11-30 05:06 PST![HSN Logo]()
"Planner"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI worked at HSN full-time (More than 8 years)
Pros
HSN offers a competitive, comprehensive benefits package including medical, dental, vision, and paid time off.
Cons
Work / Life balance is a struggle with a 24 hour television network.
HSN 2018-11-24 13:33 PST![HSN Logo]()
"Has it's pros and cons.."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI have been working at HSN full-time (Less than a year)
Pros
-Decent pay
-Guaranteed hours during holidays plus overtime
-A few good co-workers
-Nice, clean environmentCons
-A few unbearable managers, ESPECIALLY in outbound
-Not much room for growth within the company
-Required overtime (Great for some, but bad for people that have already tight schedules)
-Long drive from where I was located, which was difficult at 5am with only 3-4 hours of sleep.HSN 2018-12-07 07:39 PST![HSN Logo]()
"Assistant Planner"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookApproves of CEOI worked at HSN full-time (More than a year)
Pros
There's lots of opportunity for the company to grow if the team has great direction.
Cons
Doesn't keep up competitively with the retail world and too much favoritism. Working at a Network is a 24/7 job- even when you leave the office.
Advice to Management
Mentor all the talent on your team to help the company grow.
HSN 2018-12-06 14:02 PST![HSN Logo]()
"Nothing is Perfect"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at HSN full-time (More than a year)
Pros
401K plan
Okay insurance (expensive if you are more than one, however)
Being able to trade your days with other employees is an awesome setup that HSN has.Cons
After the merger with QVC, you were suddenly expected to get through calls even faster than before (and before was barely manageable), commission incentives were nearly eradicated, and suddenly you weren't allowed to vent to co-workers (which were in private message boxes that literally no customer would ever see) which honestly helped to relieve stress caused by some customers.
Advice to Management
Understand that employees need a way to vent their frustrations, especially when on the night shift and you have to deal with perverts saying sexually disgusting things to you.
Realize that expecting employees to take an order in three minutes isn't feasible, and they shouldn't be made to cut a customer off when that customer is talking for fear of losing their jobs. For a company that is supposed to be so customer-oriented, there were a lot of customers that didn't feel that way.HSN 2018-11-29 18:17 PST![HSN Logo]()
"HSN Food staff"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
No opinion of CEOI have been working at HSN part-time
Pros
decent pay, ok hours, neat facility
Cons
bad scheduling, odd hours, limited cooking, mostly product packing and unpacking set up
HSN 2018-11-11 20:01 PST![HSN Logo]()
"Associate Merchandise Planner"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at HSN full-time (More than 5 years)
Pros
The coworkers and team work was the best part of this job. We all had a goal in mind and worked to get it done, period.
Cons
Fast pace environment where a success and failure are met with the same response, something was not done right. If you succeed you should have bought more for more sales and if you failed, you did not buy or plan correctly. Every request is last minute and there is no concept or understanding for work life balance. It literally does not exist.
Advice to Management
Hire new managers.
HSN 2018-11-14 18:56 PST![HSN Logo]()
"Warehouse Associate 1"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at HSN full-time (Less than a year)
Pros
Very friendly Claudine from Texas made it calm and relaxed! Got the job!
Cons
None that I have seen as of yet
HSN 2018-10-30 00:30 PDT![HSN Logo]()
"Interesting place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at HSN (More than 3 years)
Pros
Great teams and senior buyers
Cons
QVC took over and destroyed the company and it’s values
Advice to Management
Think smarter
HSN 2018-11-13 04:01 PST
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