Recommend to a friend
HSN Reviews
592 reviews
Filter
Filter
Full-timePart-timeApprove of CEO
Mike Fitzharris
16 Ratings
Pros
"Legit work from home opportunity" (in 112 reviews)
"Wah was very convenient especially the employee discount was extremely great" (in 47 reviews)
Cons
"There is no work/life balance and you can get burnt out very quickly" (in 18 reviews)
"Unexpected average call handling time for customer service" (in 31 reviews)
![HSN Logo]()
"Fun and Fast Paced"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI worked at HSN full-time
Pros
They treated employees extremely well and it’s a great place! If you love fast paced work environments, HSN is perfect! I loved the fast environment and always having different and new weeks
Cons
Sometimes other teams will make it seem like a brand or topic is super high priority when it isn’t. Can be frustrating when you have other priorities to manage.
HSN 2018-07-17 14:24 PDT![HSN Logo]()
"Wah customer service"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at HSN full-time (More than a year)
Pros
Awesome benefits , work from home, flexible hours. Amazing supervisors
Cons
Back to back calls, some not very nice customers, slow system
Advice to Management
Give a 2 min window between calls
HSN 2018-08-17 08:01 PDT![HSN Logo]()
"Assistant Store Manager"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNegative OutlookApproves of CEOI have been working at HSN full-time (More than 5 years)
Pros
HSN cares about their employees and offers great benefits.
Cons
Tough to find upward motion with the QVC buy out. Unease with the future of the Florida location.
HSN 2018-08-01 16:08 PDT![HSN Logo]()
"Customer service hybrid"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOPros
Good benefits, friendly co-workers, clean campus and environment
Cons
Customer service can get tiring and may want something more exciting to do.
HSN 2018-07-26 18:23 PDT![HSN Logo]()
"CSR"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI worked at HSN (Less than a year)
Pros
Working from home, PTO, cheap but good health insurance, pay, overtime. convenience leave (leave early if it's slow)
Cons
shifts, rude customers, hard to get a day shift
HSN 2018-07-20 09:14 PDT![HSN Logo]()
"Customer"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I have been working at HSN full-time
Pros
Great place and company to work for.
Cons
No cons as of yet
HSN 2018-07-15 15:53 PDT![HSN Logo]()
"Production Coordinator"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at HSN full-time
Pros
Good energy, great boss. I like we can dress casual. Good benefits. I have also have good hours
Cons
Sometimes there are many different egos in one place.
HSN 2018-07-11 08:11 PDTHelpful (1)
![HSN Logo]()
"Times are changing"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookApproves of CEOI worked at HSN full-time
Pros
Employees- worked with some great people.
Benefits - pretty good for FloridaCons
Management is under the gun from QVC and they are putting a lot of that on their employees.
St. Leadership is disconnected from their reports. Favoritism over shadows performance.
No room for advancement. There are less jobs by the week and the contraction has just started. Open positions are not being filled and when people leave they don't fill that position.Advice to Management
Get new 3rd tier level management. The culture of punch the clock and get a paycheck is stagnating your skilled employees. Why are your successful people leaving?
HSN 2018-07-11 11:18 PDT![HSN Logo]()
"WAH Sales Agent"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI worked at HSN full-time (More than a year)
Pros
Benefits and PTO start from day 1
Cons
Moving up within the company from the work-at-home positions is nearly impossible
HSN 2018-07-11 08:07 PDT![HSN Logo]()
"worer bee ll review"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookI have been working at HSN full-time (More than a year)
Pros
some good co workers, full time is 40 hours plus
Cons
since merger QVC has come in change culture increased the job difficult has become dog eat dog in supervision and above. workers are replacable with temps and about as useless to managers. many brown noses, and even more discontent. if you think about working here. dont
Advice to Management
why bother... they are stuck on themselves
HSN 2018-07-26 16:07 PDT
Join the HSN team
Showing 592 of 607 reviews
Reset FiltersThis will replace the current featured review for targeted profile. Are you sure you want to replace it?
Are you sure you want to remove this review from being featured for targeted profile?
HSN Response
seconds ago
Edit • Delete