Holiday Inn Express Reviews | Glassdoor

Holiday Inn Express Reviews

Updated November 22, 2017
652 reviews

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3.4
StarStarStarStarStar
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Keith Barr
5 Ratings

652 Employee Reviews

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Pros
  • Meeting new people and helping reserve rooms for guests; my boss Daniel Potts was a wonderful (in 27 reviews)

  • Calm, relaxed work environment that is good for all types of employees (in 21 reviews)

Cons
  • No benefits for housekeepers here (in 34 reviews)

  • Front desk can't sit during their shift (in 33 reviews)

More Pros and Cons

  1. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Holiday Inn Express full-time

    Pros

    Great management, really understanding GM and the hours were great for my schedule.

    Cons

    None really that I can think of


  2. "Satisfied"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Little Rock, AR
    Current Employee - Front Desk Agent in Little Rock, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Holiday Inn Express part-time (More than a year)

    Pros

    working hours, environment, teamwork, teambuilding, schedule

    Cons

    payment, promotion opportunity, nothing, nothing, nothing

  3. "Head housekeeper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Albuquerque, NM
    Current Employee - Anonymous Employee in Albuquerque, NM
    Recommends
    Positive Outlook

    I have been working at Holiday Inn Express full-time

    Pros

    It has a great inviroment to work

    Cons

    I can't say anything


  4. "Front Desk Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in San Antonio, TX
    Current Employee - Front Desk Agent in San Antonio, TX
    Recommends
    Neutral Outlook

    I have been working at Holiday Inn Express full-time (More than 3 years)

    Pros

    Friendly staff, it's not a huge hotel so everybody knows each other. Tammy is an excellent Front Desk Manager, she loves what she does and it shows.

    Cons

    It takes a while for certain issues to be addressed.

    Advice to Management

    We would get less complaints if issues with the card readers on side and back doors were fixed. Another main complaint is phones not working properly and towels not being replaced.


  5. "Holiday Inn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Front Desk in Cleveland, OH
    Current Employee - Front Desk in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Holiday Inn Express full-time (More than a year)

    Pros

    This hotel is only 6 miles from my home

    Cons

    8.25 an hour to start front desk. No benefits for full-time

    Advice to Management

    No one will stay with low starting pay and no benefits


  6. "Night Audit post"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Auditor/Front Desk Agent in Cathedral City, CA
    Current Employee - Night Auditor/Front Desk Agent in Cathedral City, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Holiday Inn Express full-time (More than a year)

    Pros

    Free breakfast, laundry, vacation time

    Cons

    vacation time only before oct 1st, no health insur

    Advice to Management

    please offer health insurance


  7. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Lenexa, KS
    Current Employee - General Manager in Lenexa, KS
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Holiday Inn Express full-time (Less than a year)

    Pros

    Great product all the way around.

    Cons

    The operating systems need to be updated.

  8. "Front Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Holiday Inn Express full-time

    Pros

    You get to meet a multitude of people from different walks of life.

    Cons

    Can be very time consuming at times


  9. "Working Front Desk at Holiday Inn Express"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Lake Oswego, OR
    Current Employee - Front Desk Agent in Lake Oswego, OR
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Holiday Inn Express full-time (Less than a year)

    Pros

    Stable, Easy, Job Security, Great practice in Hospitality and guest relations.

    Cons

    Pay, Communication, Management is detached socially.

    Advice to Management

    Be more encouraging and positive.


  10. "Breakfest Host"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Breakfast Attendant
    Current Employee - Breakfast Attendant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Holiday Inn Express full-time (More than 3 years)

    Pros

    I really like working with people. I love the hours .I really like my job

    Cons

    Just need to make more money per hour


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