Holiday Inn Express Reviews | Glassdoor

Holiday Inn Express Reviews

Updated January 17, 2019
829 reviews

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3.2
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
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Keith Barr
66 Ratings

Employee Reviews

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Pros
  • "Meeting new people is defiantly the best part" (in 34 reviews)

  • "Calm, relaxed work environment that is good for all types of employees" (in 25 reviews)

Cons
  • "No benefits for housekeepers here" (in 50 reviews)

  • "Front desk area needs to be closed in and only assessable to workers" (in 37 reviews)

More Pros and Cons

  1. "Great working conditions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeper in Portland, OR
    Former Employee - Housekeeper in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Holiday Inn Express part-time (Less than a year)

    Pros

    Excellent management. Supportive team members

    Cons

    Racist workers made this position challenging.

    Advice to Management

    Let go the negative Hispanic women in housekeeping.


  2. "Not a bad place to work while in school"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent
    Former Employee - Front Desk Agent
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Holiday Inn Express part-time (Less than a year)

    Pros

    Was able to get some homework done during the slow parts of my shift, I was lucky enough to have very nice General and Sales Managers! The management was also very eager to teach new things!

    Cons

    Stood on feet all day!! :(

    Advice to Management

    Give your employees more room for growth in the company!

  3. "Laundry Person"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Holiday Inn Express full-time

    Pros

    Solid hours every single week.

    Cons

    Poor ownership that never fixes machines.


  4. "Good place to be when in school"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Office Manager
    Current Employee - Front Office Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Holiday Inn Express full-time (More than 3 years)

    Pros

    Try to accommodate school schedules

    Cons

    Hotels are a 24/7, 365 kind of business


  5. "Theyre like a box of chocolates..."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Half off your hotel stay

    Cons

    It all depends on who owns it and what they're willing to put in


  6. "Banquet server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banquet Server in Norwood, MA
    Current Employee - Banquet Server in Norwood, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Holiday Inn Express part-time (More than a year)

    Pros

    Money, flexible schedule, good peers

    Cons

    Inconsistent, management, laziness, unhealthy environment

    Advice to Management

    Listen to employees more and be more present


  7. "Front Desk Agent"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Holiday Inn Express full-time

    Pros

    Employee honesty Is top notch

    Cons

    Front desk area needs to be closed in and only assessable to workers. The open area makes it unsafe especially on the audit shift

  8. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Holiday Inn Express full-time

    Pros

    Great people corporate involvement

    Cons

    Pay is little above min wage


  9. "Bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service Agent in Rancho Cucamonga, CA
    Former Employee - Guest Service Agent in Rancho Cucamonga, CA
    Doesn't Recommend

    I worked at Holiday Inn Express part-time (Less than a year)

    Pros

    There is none...I can't think of any. But i only experienced the one in Rancho Cucamonga ca

    Cons

    Bad management..girls run the desk

    Advice to Management

    There is no management at all let's the front desk take care of any problems


  10. "Hote Front Desk Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hotel Front Desk Agent in Kansas City, MO
    Current Employee - Hotel Front Desk Agent in Kansas City, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Holiday Inn Express full-time (More than a year)

    Pros

    I like the company culture, enthusiastic managers that encourage opportunity for advancement, getting to engage with new people all the time.

    Cons

    The pay could be better but I understand that that varies based on experience as well.