HomeAdvisor Reviews | Glassdoor

HomeAdvisor Reviews

Updated April 17, 2018
471 reviews

Filter

Filter

Full-timePart-time

3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
HomeAdvisor CEO Chris Terrill
Chris Terrill
292 Ratings

471 Employee Reviews

Sort: PopularRatingDate

Pros
  • Great work life balance, great environment (in 22 reviews)

  • great people and strong leadership recently brought in who have completely turned the place around (in 38 reviews)

Cons
  • Other then the normal call center gossipers (in 22 reviews)

  • ve all heard the same pitch and value that Home Advisor can bring to their company (in 14 reviews)

More Pros and Cons

  1. "XY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HomeAdvisor full-time

    Pros

    People, environment, pay, work life balance

    Cons

    None, None, None, None, None

    Advice to Management

    Keep striving to be the best


  2. "Project advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Advisor in Golden, CO
    Former Employee - Project Advisor in Golden, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HomeAdvisor full-time (More than a year)

    Pros

    Great work life balance, great environment

    Cons

    Management training is not linear, some care about one thing more than the other vise verse, every manager should be concerned about the same issues for company/employee growth not just for their own benefit

    Advice to Management

    Stop taking so many smoke breaks

    HomeAdvisor Response

    Apr 11, 2018 – Digital PR Manager

    Thanks for the review. I am really glad you enjoyed the work life balance and environment. Also, thanks for the feedback about management. We are always trying to get better so it is great to hear... More

  3. Helpful (1)

    "Marketing Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Consultant in Indianapolis, IN
    Current Employee - Marketing Consultant in Indianapolis, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at HomeAdvisor full-time (More than 3 years)

    Pros

    Culture, pay potential, and benefits.

    Cons

    The write up policy is a little concerning. Even though I have yet to be put on a plan; to think someone could be let go in 6 weeks just for going into a slump is a little concerning. The policies seem to vary depending on the the director. The leads are pretty beat up on. If you work here, better learn to prospect fast. Luckily I did.

    Advice to Management

    Restructure the performance plans to allow more time for development. The job is stressful enough as is. Don't have such a strict timeline on when one needs to clock in and clock out. Alot of us have families, and although some may abuse the system; MOST of us would be fair with a flex schedule. All the hype and huddles are good when people need it. But twice a day, everyday is a bit much. Overall, I feel the potential is good. I am looking forward to see what happens in the upcoming year.

    HomeAdvisor Response

    Apr 11, 2018 – Digital PR Manager

    Appreciate the detailed review. It’s great to know you have a positive outlook. Our performance plan is designed to encourage employees to remained focused and stay motivated in our competitive sales... More


  4. "Business Intelligence"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HomeAdvisor full-time

    Pros

    Great benefits and lots of fun people.

    Cons

    None that I can think of.

    Advice to Management

    Keep goin!

    HomeAdvisor Response

    Apr 12, 2018 – Digital PR Manager

    Great to read that you are enjoying work and life here at HomeAdvisor, and great to have you on the team. – Shannon Garcia-Lewis, SVP, HR


  5. Helpful (1)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Advisor in Colorado Springs, CO
    Current Employee - Project Advisor in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HomeAdvisor full-time (Less than a year)

    Pros

    Base pay plus commission, flex schedule, great leadership. You feel valued, friendly place to work. Good money if you try hard.

    Cons

    Can get repetitive at times because you are always on the phone but there are great contests to keep fun. If you focus you can make good money.

    Maybe raise the base pay

    Advice to Management

    Keep it up. It keeps getting better. The new Senior Manager of HCC is great. He makes us feel valued and we can tell he truly cares about us. He meet with us to talk about what we want to start stop and continue doing, he makes us feel like what we have to say matters . He also put together a pay period kickoff to tell us how great we’re doing. He’s the real deal and if we keep promoting people like him this company is going to get better and better. He walks by and gives us high fives every morning, just makes us feel appreciated. He makes all the managers even better.

    Keep up the fun contests and coaching .

    HomeAdvisor Response

    Mar 26, 2018 – Digital PR Manager

    Thanks for taking the time to write such an excellent review, and I appreciate your honest feedback about the challenges of the position. It’s a huge priority of ours to make sure employees feel... More


  6. Helpful (3)

    "Product and Tech Be Warned"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Golden, CO
    Former Employee - Anonymous Employee in Golden, CO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at HomeAdvisor full-time (More than 5 years)

    Pros

    - Company does strive to create a good culture
    - Benefits are good and very flexible schedule
    - Lots of good, smart people working on the front lines in the product/tech org
    - C-level Executives are doing a good job in terms of steering the ship in the right direction.

    Cons

    - Director level PM’s and above are not held accountable in any way, shape or form for how they manage, micro-manage and treat their direct reports. Same can be said on the software engineering side. It's honestly quite shocking.
    - You WILL NOT have any opportunity for advancement unless you directly report to one particular VP. If you report to any of the Directors or other VP’s, you will not advance. Period. The few PM’s who have done well have reported directly to this one person. Everyone else, regardless of merit, has stayed exactly where they’re at. If you're looking for a chance to grow with equal opportunity, HomeAdvisor is not the place for you. This is one of the single biggest issues not talked about within the company.
    - Historically, they do not pay their PM’s and Software Engineers well, but they’ve been forced to increase base salary a little to start being more competitive. Fight for everything you can get right away - you will not receive a pay raise, no matter how hard you work, unless you’re promoted…which isn’t likely (see previous statement).

    HomeAdvisor Response

    Apr 3, 2018 – Digital PR Manager

    Thank you for your thoughtful review. I couldn’t agree more that we have an incredibly talented, smart and wonderful group of people here in Product and Tech. We take career development very... More


  7. "Great place to work!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at HomeAdvisor full-time

    Pros

    Fun culture, flexible schedule, great benefits

    Cons

    Nothing more than the stresses of any job - the benefits definitely outweigh the cons!

    HomeAdvisor Response

    Mar 23, 2018 – Digital PR Manager

    Thanks for the review! It’s great to know you are enjoying your time at HomeAdvisor, and that you are appreciating everything from culture, to benefits and more. Great to have you on our team... More

  8. Helpful (1)

    "Loved the People I worked with Not the Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at HomeAdvisor full-time

    Pros

    I worked with some great people and everyone is always willing to help eachother

    Cons

    NO mobility which results in a lack of motivation

    Advice to Management

    create a clear path on how to grow with the company

    HomeAdvisor Response

    Apr 12, 2018 – Digital PR Manager

    While I’m glad to read that you enjoyed the people you worked with, I’m disappointed to see that you didn’t feel motivated. It is absolutely a priority of ours to us to set employees up for success... More


  9. Helpful (2)

    "Great office!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at HomeAdvisor full-time

    Pros

    Free food, pool table, ping pong, music room and more! Some great co-workers! The VP is a nice guy.

    Cons

    Cut throat sales environment, no room for error. Team managers are not so great, and there is a "Mean Girls" / Frat house environment as well.

    Advice to Management

    Get ride of the bad apples within management.

    HomeAdvisor Response

    Mar 26, 2018 – Digital PR Manager

    Appreciate the review. I’m glad you are enjoying some of our great office perks, but am sorry to read your comments about the attitude in our work environment. Please feel free to speak with me... More


  10. Helpful (3)

    "Not a good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Advisor in Golden, CO
    Former Employee - Project Advisor in Golden, CO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at HomeAdvisor full-time (Less than a year)

    Pros

    Free soda and theres a really good Deli across the street. Some of the coworkers are nice too.

    Cons

    Worked as a Project Advisor. Got told I was amazing talking with customers. But I had a difficult time making the minimum phone calls they wanted and I was told I would be fired if I didnt inprove. I improved and I guess they didnt like that so they went through every single phone call I made and fired me for hanging up on people who cussed me out or hanging up too soon which was accidental. Shady place to work. I was told I am not allowed within a 100 feet of the building. They treat me like some criminal now. My friemd works there and I cant even go pick her up or see her for lunch without being escorted out... Never will I recomend this place to anyone... Not even for help on projects.. The bosses are horrible, claim they will help you when you struggle but they dont. Multi billion dollar company and they fired me and said I was costing them money cause I wouldnt listen to people cuss me out for harrassing them by constantly calling their number.

    Advice to Management

    Only way you can improve is by doing what you say you will. If you say youll help someone who struggles, then HELP THEM! Stop with the favortism. Keeping the workers you get along with and firing ones who dont fit in your clicks. Stop setting unrealistic expectations for you employees, just to watch them fail..

    HomeAdvisor Response

    Apr 18, 2018 – Digital PR Manager

    Thanks for your feedback. I am sorry your experience wasn’t better, but we do believe that hanging up on customers is grounds for termination. Additionally, while we are not perfect, I am very... More


Showing 471 of 478 reviews
Reset Filters