ITW reviews

3.8

66% would recommend to a friend

(1,181 total reviews)
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Christopher A. O’Herlihy

80% approve of CEO

57% positive business outlook

ITW has an employee rating of 3.8 out of 5 stars, based on 1,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ITW employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Oct 21, 2014

New Enterprise Strategy has Gutted the Organization

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hard working, dedicated employees Focused on results Values Innovation Strong company culture Focus on stock price, stock shareholders

Cons

Please, read this! I am a former long-term employee (15+ years). When I started, ITW was focused on leading small decentralized businesses. This training ground grew strong, savvy, general managers. While pay has always been low, I was offered opportunities to run a variety of businesses. Most of the people I worked with were hardworking, dedicated employees, even during tough times. People truly cared about co-workers and the business. The latest Enterprise Strategy has gutted the organization of business leader talent. In 2012, I was invited to a meeting (with roughly 200 other business unit leaders) and told that WE were the reason for under-performing the market in the past 5 years. The company was consolidating businesses and the 200 management employees would be reduced to 20. I spent a year and a half watching good, hardworking, dedicated, intelligent managers being restructured or allowed to walk out the door. ITW was built by strong General Managers. These people have either been let go, marginalized to insignificant roles within the organization or have left the company. ITW states that it wants to "maintain it's entreprenurial culture". My experience is that it does, but at the top management (EVP) level. Divisional employees have simply become yes men, and if they disagree, or challenge corporate thinking, they are marginalized or publicly shamed into agreeing. The sole focus of the corporation has become short term stock performance. Top management has very little appetite for mistakes, even for long term employees. They state that employees are valued, but their actions speak differently. I've worked for a variety of managers, unfortunately, the best have left the corporation. Many of the top managers left have difficulty recognizing employees for their contributions, they only blame when mistakes are made. It pains me to see a once great company being misguided. Time will tell if this strategy will produce LONG TERM results.

1.0
Mar 11, 2015

Complete Joke.

Recommend
CEO approval
Business Outlook

Pros

You could sit and stare at the wall 8 hours a day and nobody would say anything. The pay/benefits were good.

Cons

This is a complete joke of a company - at least at the corporate level. Executive leadership and middle management refuses to move into the 21st century and are some of the most incompetent people I have ever met. Never before have I seen executives at a Fortune 200 company show such a basic misunderstanding of fundamental economics and finance. The company makes tons of money through simply being as cheap as possible. They have 1 person to do what should be 5 jobs and are continuing to lay off more at the business unit levels. At corporate, they brag that employees may bring their own coffee to use in the company provided coffee machines. The most money I ever saw them spend was on the "holiday brunch" which was supplied by the on-site cafeteria...and started at 7am. Sourcing is a complete joke - nobody in the company can give you a list of all the ITW locations, and they most definitely can not even give you a good guess as to the spend. We spend all our time putting together presentations with incorrect data that we are making up, only for the segments and business units to shut us down. 100% completely devoid of any process or logical thinking. Leadership was completely disengaged, only to be seen every other week where he asked for an update from everyone, to which we informed them of the exact same issues we have been facing for the last several months. In such a decentralized company, with no spend visibility one would think that maybe we would need to travel to the actual business units to try to get some visibility. In 9 months there, I was out of the office for 6 days. God forbid we actually spend a little money to try to do our jobs and save a lot more.

1.0
Nov 6, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay was in line w industry standards

Cons

40 years w the company only to be terminated w zero severance. The goals were impossible to meet and I believe they moved it this way to terminate long term employees

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ITW Response
7y
We are disappointed to hear your review. We appreciate your service to ITW and have heard your feedback. We are proud of the tenure of our highly experienced employees and are committed to creating an environment that embodies the ITW Values. We encourage you to reach out to your local Human Resources team if you would like to discuss further the terms of your separation from the company.
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