InfoCision Reviews
Updated May 7, 2021
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Approve of CEO
Craig Taylor
208 Ratings
Pros
"I get to work from home, they offer benefits, sometime you can work unlimited overtime" (in 36 reviews)
"Great people to work with who are willing to teach you" (in 21 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee, less than 1 year★★★★★
Pros
Nice people to work for Weekly pay every week great
Cons
No cons the job is amazing
- Current Employee, less than 1 year★★★★★
Pros
There sadly aren't any pros.
Cons
If you are thinking about applying to work here, please consider another company to work for. I have worked in call centers for the past 15-20 years. I promise I am not exaggerating when I say this is by far the worst call center I have ever worked. The people who supervised me were ok and did the best they could do with the 2-3 days of actual training. However the overall structure of the company is horrendous. For starters, the wages are terrible; I was paid $9 an hour. For the quality of work they demand from you, the pay is nowhere near correlative. They try to dangle the "bonus" incentive in front of you and massively underrate the near level of perfection you have to have in both sales and quality of calls in order to get your bonus. It's your typical dangle a doughnut in front of a fat guy on a treadmill strategy/scam. There is no time to breathe in-between calls; they expect you to place calls within 3 seconds of every call ALL DAY, expect you to be the second-coming of Grant Cardone in calls and have no problem writing you an incident report if you fail to do so. This would be a decent job if they paid a base rate of like $14-15 a hour. However, they pay you just over the poverty level but expect high-quality performance. Its laughable. My honest advice is to just do the 1st week training and get that $450 check and go about your way. I'm quitting as soon as I find literally any other job at this point.
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Flexible schedule. Management will work around your prior commitments.
Cons
If you aren’t a top performer then management stays on you 24/7.
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Pay weekly, Work at home. Management is nice enough if you don’t ask questions.
Cons
They try and force so much information on you in the course of one week then the next week expect you to just jump on the phones having no clue what you are doing.
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Good people to work with, and flexible hours.
Cons
Very poor technology, sanitation, management and bonus system.
- Current Employee, more than 1 year★★★★★
Pros
Great Company To Work For, Freedom!
Cons
Too much freedom, I'm wild as hell
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Weekly pay working from home.
Cons
They have very Conservative clients.
- Former Employee, more than 1 year★★★★★
Pros
Even though I was given a schedule that was 4x10 I rarely followed it. As long as I had 40 hours the end of the week nothing was said.
Cons
Taking those Dr. Jeremiah(TV Preacher) calls was the worse and depressing. People would call and ask for prayer. We would type their request tell them it was going to the prayer team. IT AINT NO DAMN PRAYER TEAM. The "submit" but was labeled return and it would return you to the previous screen. Callers thought we was members of his congregation because how the script was worded.
- Current Employee, less than 1 year★★★★★
Pros
Infocision has great supervisors and coworkers
Cons
Not enough pay to live off of
- Current Employee, less than 1 year★★★★★
Pros
Comission, nice trainers, extra time
Cons
Disorganized, pushed aside, frustrating, emotionally draining
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