InfoCision 265 Reviews | Glassdoor

InfoCision Reviews

Updated January 25, 2017
265 reviews

Filter

Filter

Full-time Part-time

2.6
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
InfoCision CEO Craig Taylor
Craig Taylor
110 Ratings

265 Employee Reviews

Sort: Popular Rating Date

Pros
  • The ability to work with great people within department (in 18 reviews)

  • They offered me a full time position with benefits when no one else had this opportunity available to me (in 12 reviews)

Cons
  • Very low pay compared to industry standards (in 20 reviews)

  • HR said "I DONT WANT NO PEOPLE WHO ARE FROM THE GHETTO WORKING IN MY CALL CENTER" (in 17 reviews)

More Pros and Cons

  1. "Outbound sales rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outbound Sales Representative in Boardman, OH
    Current Employee - Outbound Sales Representative in Boardman, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InfoCision full-time (Less than a year)

    Pros

    The company is amazing and they care about the employees

    Cons

    No morning shifts right now


  2. "Great place to work if you can do the job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Non-profit Communicator in Akron, OH
    Former Employee - Non-profit Communicator in Akron, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at InfoCision (Less than a year)

    Pros

    A very employee centric organization. Management is dedicated to your success.Health care benefits for full time. The work from home option was awesome.

    Cons

    It's a tough job. I couldn't hack it.

    Advice to Management

    Better internal communications especially for Work at Home.


  3. "Business Analyst"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InfoCision full-time

    Pros

    Great company atmosphere, great people

    Cons

    had a difficult time setting up work to be effective


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Telemarketer"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InfoCision full-time (More than a year)

    Pros

    Family atmosphere, good health benefits, overtime is normally available at a moments notice. It's a decent job overall but not a career

    Cons

    Low pay, stressful, constantly are micromanaged, silly write ups for meaningless infractions. No room really for any advancement. If so it take sYEARS

    Advice to Management

    Stop micromanaging and tearing down employees over small infractions. Focus much more on the positives than negatives of employees


  6. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Green, OH
    Former Employee - Anonymous Employee in Green, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at InfoCision (Less than a year)

    Pros

    High earning potential, great management.

    Cons

    Low base salary long hours

    Advice to Management

    Higher base salary


  7. "Could be worse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communicator in Akron, OH
    Current Employee - Communicator in Akron, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at InfoCision (Less than a year)

    Pros

    Make your own schedule, friendly co-workers and supervisors

    Cons

    Long work day for the kind of job that it is, gets very mentally exhausting.

    Advice to Management

    Maybe consider an 8 hour day with two paid 15 minute breaks


  8. "CALL CENTER"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InfoCision part-time

    Pros

    Cool for those who actually work

    Cons

    Not the best choice for non talkers

    Advice to Management

    fix it !


  9. "Customer Service/Call Center"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InfoCision full-time

    Pros

    Nice donors and nice coworkers

    Cons

    None, work at home or at the center.

    Advice to Management

    Find a way to attract younger donors.


  10. Helpful (1)

    "Communicator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boardman, OH
    Former Employee - Anonymous Employee in Boardman, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at InfoCision part-time (More than a year)

    Pros

    Flexible hours no one standing over your shoulder

    Cons

    If your not a phone person don't apply you are on the phones unless your on break


  11. Helpful (3)

    "Fantastic people, great perks, low pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Most of the people are fantastic. Everyone is friendly and approachable. There are a lot of perks, and management tries to make employees feel appreciated

    Cons

    The pay is lower that other companies in the industry

    Advice to Management

    Pay employees more



Showing 265 of 268 reviews
Reset Filters