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InfoCision

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InfoCision

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InfoCision Reviews

2.4

28% would recommend to a friend

(714 total reviews)

CEO Craig Taylor

Craig Taylor

35% approve of CEO

Ratings by category

2.9

Diversity & Inclusion

2.6

Work/Life Balance

2.4

Culture & Values

2.4

Career Opportunities

2.3

Senior Management

2.2

Compensation and Benefits

Ratings distribution

5 stars

12%

4 stars

14%

3 stars

22%

2 stars

19%

1 star

33%

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Found 714 of over 729 reviews

Updated Nov 20, 2023

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
Cons
  • "Low pay even after working there for 5 years.(in 73 reviews)
  • "Bad training 'classes'(in 25 reviews)
  • "poor management .. supposed to be a no pressure environment but they force you to make sales even when the customers don’t want it.(in 24 reviews)
  • "Managers have no clue what is happening and would rather be Social with other then doing work.(in 12 reviews)
  • "Bonuses are competitive and should not be factored into how much you will be paid because they are not easy to acquire.(in 10 reviews)

Ratings by Demographics

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This rating reflects the overall rating of InfoCision and is not affected by filters.

    1. 5.0
      Oct 7, 2023
      Customer Service Agent
      Current Employee
      Ohio, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Rewards and benefits good life insurance as well

      Cons

      Be on time and make a sale

      1. 3.0
        Oct 24, 2023
        Anonymous Employee
        Current Employee
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Training here is really good Work is pretty independent

        Cons

        Pay is pretty low tbh

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        1. 4.0
          Oct 19, 2023
          Customer Service Representative
          Former Employee, more than 1 year
          Green, OH
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Great benefits hours supervisors easy work

          Cons

          Mentally draining calls not long enough breaks hour unpaid lunch

          1. 2.0
            Nov 20, 2023
            Outbound Call Center Representative
            Former Employee
            United, WV
            Recommend
            CEO Approval
            Business Outlook

            Pros

            none that i can remember

            Cons

            Scamming old people out of their money. Soul crushing work.

            1. 4.0
              Sep 26, 2023
              Telemarketer
              Former Employee, more than 1 year
              Akron, OH
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Nice people , decent schedule options

              Cons

              Unexpected and uncomfortable religious calls occasionally when that wasn't the call center I was hired to work in.

              1. 1.0
                Sep 24, 2023
                Customer Service Representative
                Current Employee, less than 1 year
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Not sure there are any.

                Cons

                The company seems to have lost its way. Maybe they had good intentions. Training is horrible. It's like they trying to throw sand in a cup from 10 feet away. Sure, some might land in it, but most will not. Trainers willingly admit that they don't train you well and also admit that they skip training videos/modules just to get you on the phone. Also, the employees make fun of and ridicule callers in the group chats. It's atrocious and rarely are they asked to stop. Also, their lack of protection of people's PII is criminal.

                1. 1.0
                  Nov 15, 2023
                  Anonymous Employee
                  Former Employee
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  They offer some over time

                  Cons

                  11$ for the work they require is crazy

                  1. 2.0
                    Jul 12, 2023
                    Customer Service Representative (CSR)
                    Former Employee, less than 1 year
                    Houston, TX
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Convenient to work from home

                    Cons

                    The company is very strict regarding breaks. For instance, if you return from a restroom break 30 seconds after the five minute mark(it is timed), you will receive a warning. Subsequently, two warnings will lead to a strike. Also, if you decide to work here, please note you'll take multiple calls for multiple different companies and are expected to “up-sale” at all times. This can become difficult at time due to customers who are not very patient. Also, if you come across any questions that you cannot answer, the managers are not the best at helping you find the solution. The hourly rate is not worth the mental strain.

                    1
                    1. 3.0
                      Sep 5, 2023
                      Account Exec
                      Former Employee
                      Akron, OH
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      pop machine, parking lot, nice area

                      Cons

                      everything else, not stable work environment

                      1. 5.0
                        Sep 2, 2023
                        Telephone Marketer
                        Former Employee, less than 1 year
                        Green, OH
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Cool coworkers Awesome training Great bosses

                        Cons

                        Low pay Cold calling Political sales

                      Viewing 1 - 10 of 714 Reviews
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                      InfoCision Reviews FAQs

                      InfoCision has an overall rating of 2.4 out of 5, based on over 729 reviews left anonymously by employees. 28% of employees would recommend working at InfoCision to a friend and 22% have a positive outlook for the business. This rating has decreased by -13% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, InfoCision employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at InfoCision. This rating has decreased by -16% over the last 12 months.

                      28% of InfoCision employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated InfoCision 2.6 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at InfoCision to be career development, management, benefits and the cons to be culture, workplace.

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                      Analytical Chemist

                      Do you experience that how long the hiring process would take at Thermo Fisher? I got my second interview with hiring manager at the beginning of November but I haven’t heard nothing from them. When I’ve emailed them to check in they just said that the process would be slow, no time frame. I would be able to get an offer soon from other company but work as contractor. Should I wait for Thermo Fisher?

                      4
                      7 Comments

                      KPMG

                      Booz Allen Hamilton Recently applied and I've been referred for an interview! Any tips on interviewing with Booz Allen? And if I am being asked to complete clearance and background upfront, is this a good indicator for being hired?

                      1
                      3 Comments

                      Alex L.

                      Applied for a job a few weeks back, got a call from HR yesterday morning about an interview next week. She mentioned she'd shoot me an email with all the interview details, but so far, my inbox is empty. Assuming I'll hear from her early next week, is it normal for them to expect me to show up for an in-person interview on short notice, like couple days?

                      11
                      3 Comments

                      Glassdoor has 729 InfoCision reviews submitted anonymously by InfoCision employees. Read employee reviews and ratings on Glassdoor to decide if InfoCision is right for you.