InfoCision Reviews

Updated May 27, 2020

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2.4
32%
Recommend to a Friend
53%
Approve of CEO
InfoCision CEO Craig Taylor
Craig Taylor
177 Ratings
Pros
  • "Great people to work with who are willing to teach you(in 21 reviews)

  • "Opportunity To Work From Home Benefits(in 20 reviews)

Cons
  • "Low pay, high turnover, and not much room for advancement(in 23 reviews)

  • "Executive decision to cut call center staffing has resulted in poor Communicator training and development; poor client campaign results(in 21 reviews)

More Pros and Cons
  1. "Review"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Care Representative 
    Recommends
    Positive Outlook

    I worked at InfoCision full-time for more than 5 years

    Pros

    Great environment people and help

    Cons

    Not really any cons stressful at times

    InfoCision2020-04-26
  2. "Great Sups and HR"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Communicator in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InfoCision full-time for less than a year

    Pros

    Schedule flexibility, work from home opportunities, helpful supervisors and HR, amazing co workers.

    Cons

    Rude customers from day to day

    Continue reading
    InfoCision2020-05-28
  3. "Its a racist company"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 
    Doesn't Recommend
    Negative Outlook

    I have been working at InfoCision part-time for less than a year

    Pros

    You can work from home but youre constantly reading the same script over and over

    Cons

    They want to overwork you and under pay you. They make me work full time even though I was supposed to work part time. They make you mostly work the NRA program they are just racist people who say really racist things. They say things like stay white and I would not marry a black but I would sneak around with one. They made us ask if one politician was Indian or native american which was apart of the script but was clearly racist when I brought it up they ignored me. They are stealing the money that is supposed to be for charity. Not to mention the christian bracelet scam they are asking Christians for money for a christian radio station which is clearly a scam. They are openly republican and racist and very greedy. They constantly raise your quota. No matter how good you do they never reward you. Also they purposely give you bad scores so they don't have to pay you a bonus. You're only making minimum wage then say its okay because you get bonuses but you don't thats a lie.

    Continue reading
    InfoCision2020-05-22
  4. "Eh"

    2.0
    Current Employee - Telemarketing Agent 
    Doesn't Recommend

    I have been working at InfoCision full-time for less than a year

    Pros

    Can work from home, coworkers were great

    Cons

    Low pay, high turnover, and not much room for advancement

    InfoCision2020-05-01
  5. "Job for a teenager"

    2.0
    Former Employee - Customer Service Representative in Augusta, GA

    I worked at InfoCision full-time

    Pros

    Having a Job at home

    Cons

    Training was horrible. Pay was horrible too. I dont know which is worse.

    InfoCision2020-04-17
  6. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Work At Home Agent in Akron, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InfoCision full-time for less than a year

    Pros

    Very accommodating, works with your schedule, great hours, easy work

    Cons

    none that I have right now

    Continue reading
    InfoCision2020-04-01
  7. "Meh"

    1.0
    Former Employee - B2B in Akron, OH
    Doesn't Recommend

    I worked at InfoCision full-time for less than a year

    Pros

    Easy job. You get paid.

    Cons

    Treat you like an animal

    InfoCision2020-05-05
  8. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Communicator in Green, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at InfoCision full-time for less than a year

    Pros

    Daily contests with prizes, fun environment, very helpful staff, amazing bonus package.

    Cons

    Healthcare plans were decent coverage but very pricey

    InfoCision2020-03-20
  9. "Out-bound calls for Promotions Department to Comcast customers about upgrading their services."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Communicator 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at InfoCision full-time for more than a year

    Pros

    SUPER flexible schedule every day.

    Cons

    Pressuring people is not enjoyable work

    Continue reading
    InfoCision2020-02-28
  10. "Great people"

    2.0
    Former Employee - IT Director in Akron, OH

    I worked at InfoCision full-time

    Pros

    Good people to work with

    Cons

    Struggling business that will slowly dry up in the coming years

    InfoCision2020-03-03
Found 378 reviews