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InfoCision Reviews
Updated Aug 4, 2022
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Found 603 of over 618 reviews
43% Recommend to a Friend
56% Approve of CEO
Found 603 of over 618 reviews
Popular
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- COVID-19 Related
- Highest Rating
- Lowest Rating
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Recommend to a Friend
Approve of CEO
Craig Taylor
258 Ratings
Top Review Highlights by Sentiment
Pros
- "The supervisors are helpful and positive.Also if the weather is bad you don't have to drive to work." (in 24 reviews)
Cons
- "poor management .. supposed to be a no pressure environment but they force you to make sales even when the customers don’t want it." (in 20 reviews)
- "Bonuses are competitive and should not be factored into how much you will be paid because they are not easy to acquire." (in 14 reviews)
- "Managers have no clue what is happening and would rather be Social with other then doing work." (in 10 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of InfoCision and is not affected by filters.
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- Current Employee, less than 1 year★★★★★
I love infocision pay
Jun 27, 2022 - InfoCision Management Corporation in Akron, OHRecommendCEO ApprovalBusiness OutlookPros
The work was easy, the pay was ok
Cons
Pay could be better for employees
Continue reading - Current Employee★★★★★
Pros
You can work from home and the team is friendly and helpful
Cons
It can be slow at times
- Former Employee, less than 1 year★★★★★
Pros
Flexible hours, supportive team, and good motivation for sales
Cons
Call volumes can be stressful, and communication with certain supervisors can be spotty.
- Former Employee★★★★★
Pros
Working hours was pretty flexible, pay was good, environment was pretty laidback.
Cons
a lot of the required software needed to work was messing with applications on my computer while installed. Communication with employers was kind of lacking. Was difficult to get a straight answer.
- Current Employee★★★★★
Pros
You get to work from home, off camera after training
Cons
NRA had more haters than supporters
Continue reading - Former Employee, more than 3 years★★★★★
The job was great but the staff not so much!
Jul 10, 2022 - Account Manager in Austintown, OHRecommendCEO ApprovalBusiness OutlookPros
The sales program was great,I always hit it out of the park 1 in sales for Infocision and had great calls, they used my voice calls for the client for 2 years!
Cons
They expect you to do whatever they tell you, I was fine with that until they asked me to do fundraiser with political agendas, Then they said we will take you down to part time and basically fire you!I was carrying the team of 600 people and had 15-30 sales a day which is nearly impossible!lol and they said I was too old at 50 ,time to put you out to pasture,I have 3 kids and they are special to me and I am a hard working single Mom,That was a major disappointment for me to get the diagnosis that my daughter special needs daughter has Epilepsy and they were very unsupportive.,and I was working from home remotely and had internet outages that day and problems with the dialier ,It seemed like they were trying to fire me the whole time,But they couldn’t find anything wrong so they just wait for a problem to come up with technology or IT and then they call it a coachable moment or your fired,they finally get you and then it’s all over! I was very sad and discouraged about Infocision.God bless everyone who has ever worked there, I loved Heather and Elexes and Alexis and Bill they were awesome Supervisors!!
Continue reading - Former Employee, less than 1 year★★★★★
Pros
The shift that was offered to me was good pay.
Cons
Pay was too low. Not for me
- Former Employee, more than 1 year★★★★★
Starter WFH
Jul 4, 2022 - Customer Service Representative (CSR) in Akron, OHRecommendCEO ApprovalBusiness OutlookPros
Hours Bonus Overtime Flexibility Incentives
Cons
Pay Management Benefits Recognition some clients
Continue reading - Current Employee★★★★★
Pros
It’s something to do right now
Cons
It’s petty pennies for trauma
- Current Employee★★★★★
Pros
Weekly pay, benefits only full time
Cons
Horrible management! One person tells you to try something then your told its wrong by another manager...just and endless cycle. Ridiculed all you do wrong, one week training which is only for 4 days with video, and the 5th day your on the phones...if they want to fix anything fix how long the training is and make sure your NEW employees know what they are jumping into.
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InfoCision Reviews FAQs
InfoCision has an overall rating of 2.9 out of 5, based on over 618 reviews left anonymously by employees. 43% of employees would recommend working at InfoCision to a friend and 31% have a positive outlook for the business. This rating has improved by 5% over the last 12 months.
43% of InfoCision employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated InfoCision 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at InfoCision to be benefits, work life balance, coworkers and the cons to be culture, career development, management.
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