Intertek Reviews | Glassdoor

Intertek Reviews

Updated February 19, 2017
511 reviews

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Full-time Part-time

2.7
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André Lacroix
71 Ratings

511 Employee Reviews

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Pros
  • Respecting and pretty lenient work environment it was (in 27 reviews)

  • Work life balance if you have the right job and boss (in 12 reviews)

Cons
  • Bosses under pressure from upper management to make high revenue (in 24 reviews)

  • Work/life balance varies from job to job and site to site (in 11 reviews)

More Pros and Cons

  1. "It opens opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Intertek full-time

    Pros

    I was able to travel on business for field testing and learn through hands on experience.
    They give you enough responsibilities to challenge yourself and allow you to be fairly independent.

    Cons

    There are lower salaries on average

    Advice to Management

    Disperse annual raises to those that deserve it instead of 2% across the board


  2. Helpful (1)

    "It is what you make it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intertek full-time

    Pros

    Can learn a lot
    Little micromanaging, great for self motivated people

    Cons

    Very little leadership and short sighted


  3. "It could be better but could be way worse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician
    Current Employee - Technician
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Intertek full-time (More than 3 years)

    Pros

    Fun work environment, Family friendly.

    Cons

    All about the Money ALL the time. Talk about all the money made but then give you a 2% increase.

    Advice to Management

    Take care of your employees and they will take care of you.


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  5. Helpful (2)

    "Safety Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Intertek full-time

    Pros

    Good work/life balance
    Lots of vacation
    Good executive team

    Cons

    Bad middle management
    Management does not know how to treat any part of the business that involves anything other than testing to a protocol
    No clear career advancement path

    Advice to Management

    Create a way for people to grow
    Identify top talent early and cultivate
    Be open to new ways of establishing performance metrics


  6. Helpful (2)

    "Management by Balance Sheet/P+L and Pressure"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Lead in Chicago, IL
    Current Employee - Operations Lead in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Intertek full-time (More than 8 years)

    Pros

    International company, so great opportunities to work in other countries.
    150 years old, so good heritage and known brand.
    Good base to get a grounding early in your career.
    Stock is available, but it is a UK company.
    Benefits plan is not too bad, including medical.

    Cons

    Pressured culture - performance management and KPIs, with the P+L and cash being the key measures. Seems little respect for employees as other than workers.
    Loads of reporting, weekly plans, and then review against those plans. Kai zen action planning. Little time to engage with customers.
    CEO sets extremely aggressive targets, is demanding and can be rude and disrespectful in demeanor.
    Career advancement is difficult, with many executive positions filled from auto company, Inchcape.
    Work - life balance is not respected. Employees told to be 10X better than everyone else.

    Advice to Management

    If you want to be best in the Industry, you need to invest in the labs and equipment, and not just run them for the short term, as you will not have a business in the longer term. Try and stop the amount of daily and weekly reporting as it is taking up so much of your management time in just internal reporting and discussions.


  7. Helpful (3)

    "Wonderful people, terrible management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Analyst in San Diego, CA
    Former Employee - Project Analyst in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Intertek full-time (Less than a year)

    Pros

    The people here were the reason I came to work every day. The work is interesting and perhaps unbeknownst to management, you have a lot of freedom to come and go during long incubations.

    Cons

    I worked here for 4.5 months and witnessed four layoffs in that time, the last of which I fell victim to. Management hires lot of people when there's a lot of work, wastes thousands of dollars training them, and then lays everyone off when work starts to slow down again. They even called me back to see if I wanted my old job back, but for a $6/hr pay cut. Insulting. Towards the end, people started to get competitive and catty just to get ahead so they would keep their job.

    Advice to Management

    Hire good people, train them and keep them. You're getting a reputation for being a volatile and unstable company and that will eventually cause prospective employees to skip right over your listings.


  8. Helpful (1)

    "Could be better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Intertek full-time

    Pros

    Good health benefits, generous vacation and paid holidays. Good core group of people to work with. Managers do the best they can with what they have.

    Cons

    Senior management is slow to react to urgent situations. No structure, somewhat chaotic atmosphere. CEO is rude and has a negative demeanor. Career opportunities can be hard to come by.

    Advice to Management

    All of the upper level management needs to be more in tune with the employees on the front line. Listen to the people who are working for you, you might be surprised what you find out.


  9. Helpful (1)

    "No respect for employees. At any level"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Laboratory Technician
    Former Employee - Laboratory Technician
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Intertek full-time (More than a year)

    Pros

    Good experience to help to get you a better job
    You'll get paid. Not much, but you'll get paid.
    And I made some good friends.

    Cons

    Asked to work a ridiculous amount of hours. No acknowledgement from bosses about how much you work - it's just expected. Bosses under pressure from upper management to make high revenue. Upper management makes terrible decisions; the entire company will agree with me on this. Incredibly stressful job that shouldn't be nearly as stressful. Culture of nonstop work. The company doesn't value their customers or employees. Proposed solutions to problems are immediately shot down. A trap of a company. They'll never keep good workers.

    Advice to Management

    Make a drastic change soon or else you will continue to direct the company in a downward spiral. God bless and good riddance


  10. Helpful (1)

    "Need to Invest in Engineers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Intertek full-time

    Pros

    Pay well upon entering company. Depending upon the lab your in, the office environment is fun.

    Cons

    Disorganized, short-term thinking, little value of the employees.

    Advice to Management

    Invest in your people and they will invest in you


  11. "Project Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Engineer in Duluth, GA
    Current Employee - Project Engineer in Duluth, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Intertek full-time (More than a year)

    Pros

    Flexible work hours with a hands-off management style means that you have a lot of autonomy

    Cons

    Quick project completion requires good individual project management and time budgeting skills to be sucessful



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