Intertek Reviews | Glassdoor

Intertek Reviews

Updated November 11, 2018
746 reviews

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2.7
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André Lacroix
176 Ratings

746 Employee Reviews

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Pros
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More Pros and Cons

  1. "Best place for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clean Products Lab Tech in Deer Park, TX
    Current Employee - Clean Products Lab Tech in Deer Park, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intertek full-time (More than a year)

    Pros

    One of the best inspection companies to work for in the industry. I love the floating holidays and the 4 on 4 off schedule is either straight days or nights, never rotating. Management seems to work really well with all employees. This lab is ran very well and to be honest I'm impressed.

    Cons

    Only major Con about this place is the cleanliness of the lab. Other shifts will not wash and put away glassware.

    Advice to Management

    Keep up the good work!


  2. "Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intertek full-time (More than 3 years)

    Pros

    Great benefits and retirement package

    Cons

    Extensive travel, poor communication

  3. "Opportunity for Advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Information Systems Manager in Arlington Heights, IL
    Current Employee - Information Systems Manager in Arlington Heights, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intertek full-time (More than 10 years)

    Pros

    - Opportunities for advancement
    - Friendly environment
    - Recognition
    - Nice area

    Cons

    - Departments are somewhat siloed


  4. "Great Place to Advance Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Arlington Heights, IL
    Current Employee - Anonymous Employee in Arlington Heights, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Intertek full-time (More than 10 years)

    Pros

    Great place to learn and get hands on experience. Really helped advance my career. Flexible hours and balanced work/life. Managers are really friendly, helpful and care about their employees work life balance.

    Cons

    None. Work is what you make of it.


  5. "It's a "starter" job.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Coordinator
    Former Employee - Project Coordinator
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Intertek full-time (More than 3 years)

    Pros

    Great work environment; feels like family, work-from-home day(s)

    Cons

    low or below average salary

    Advice to Management

    N/A


  6. Helpful (1)

    "Intertek"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intertek full-time

    Pros

    Coworkers are nice and flexible schedule.

    Cons

    Too much overtime. Poor work life balance. Terrible leadership and no clear direction to the company. Unequal pay structure.

    Advice to Management

    Need to be more competitive in hiring to get the most qualified people.


  7. "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intertek full-time

    Pros

    PTO, good work life balance, great for career starter

    Cons

    Limited promotion, so-so compensation, travel

  8. "Engineering team lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intertek full-time (More than 5 years)

    Pros

    Can meet great people on your day to day work

    Cons

    Terrible upper management (local and global)

    Advice to Management

    Stop guessing what to do and allow good employees to stay


  9. Helpful (2)

    "Decent foundation with numerous opportunities for improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Laboratory Technician
    Former Employee - Laboratory Technician

    I worked at Intertek full-time (More than a year)

    Pros

    I worked for a small analytical laboratory that had recently been purchased by Intertek. I know the transition was very slow and painful for the previous 'owners' of the independent small laboratory as the lab dealt with new standards and expectations.
    The lab that I worked for offered a mediocre salary but exceptional benefits - ample PTO, periodic free lunches, holiday party, competitive health insurance, etc.

    Cons

    As I have moved on from this company, I realize that I learned a lot about 'what not to do' in an analytical laboratory from my time at this lab.
    1. Actually be prepared for audits. The day/morning before an audit, we would scramble around a essentially 'sweep things under the rug' and hope that auditors wouldn't notice gaps in our processes. Instead, we should have had proper procedures in place from the beginning that everyone followed that would have made us better prepared for audits. This attitude and culture need to come from the top. There were days where I was honestly embarrassed at how poorly prepared we were.
    2. Listen to your employees - even if they are 'just lab techs'. I grew pretty tired of not being taken seriously due to my age and position. Suggestions would be made to management that would sometimes literally be laughed at. I made a suggestions one time that was immediately tossed to the side only to have an auditor make the same suggestion a week later. I had to grin to myself while our manager tried to justify not making the change to the auditor while stumbling over their words.
    3. Take safety seriously. I once cut myself on glass. Before I could get any assistance, it was demanded that I first take a drug test. It was hours before I was given a ride to the clinic after my screening cleared. Then management acted like it was such a chore to process injury paperwork. I didn't miss any work time. Over a year later (long after I had moved on) I was contacted by a 3rd party to ask if my 'injury' was resolved and if I was satisfied with the care I received. A little late...
    4. Find a way to make HR/Corporate more accessible. Since we were a smaller satellite operation, our HR representative was over 1000 miles away. This made it nearly impossible to process any type of request or paperwork. If a position opened at our lab that had interest from multiple internal candidates, it would take ~8 months to go through the hiring process. A lot of top talent moved on to bigger and better jobs during this time period as the promise of an internal hire was dangled in front of us for 6 months.

    Advice to Management

    Put the proper processes in place to be prepared for audits, and change the culture to embrace higher standards and expectations.
    Listen to your employees, even if they are younger and have less experience. Their backgrounds are still unique and they can offer a fresh perspective.
    Get corporate involved more at satellite locations. We would have higher-ups visit annually, but that wasn't sufficient.


  10. Helpful (2)

    "pretty horrible place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Too Risky to Share in San Diego, CA
    Former Employee - Too Risky to Share in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Intertek full-time (More than a year)

    Pros

    people are great, and they have flexible hours

    Cons

    management is wasteful and extremely unprofessional.

    Advice to Management

    dont ignore your employees


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