Ipsos Reviews | Glassdoor

Ipsos Reviews

Updated October 14, 2018
1,227 reviews

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3.3
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Ipsos Chairman and CEO Didier Truchot
Didier Truchot
412 Ratings

1,227 Employee Reviews

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Pros
Cons
  • "Lack of work-life balance for full-timers (esp those in marketing)" (in 88 reviews)

  • "Long hours (common to the profession), sometimes slow to move" (in 97 reviews)

More Pros and Cons

  1. "Excellent all around"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - President in New York, NY
    Current Employee - President in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ipsos full-time (More than 8 years)

    Pros

    The only stable company among large market research firms.

    Cons

    Some divisions are doing much better than others.

    Advice to Management

    Keep it up, focus acquisitions on platforms for future growth rather than buying all struggling competitors.


  2. Helpful (2)

    "good environment but long hours"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ipsos full-time

    Pros

    supportive team
    endless learning opportunities

    Cons

    learning curve gets flat soon
    long hours during peak seasons
    low pay

  3. "Good company"

    StarStarStarStarStar
    Former Employee - Researcher
    Former Employee - Researcher

    I worked at Ipsos (More than a year)

    Pros

    Large clients. Good experience. Good salary.

    Cons

    Bureaucracy/red tape. Lack of direction/leadership.


  4. Helpful (3)

    "Red Tape Galore!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Vice President in Chicago, IL
    Former Employee - Senior Vice President in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ipsos full-time (More than 10 years)

    Pros

    Staff is truly committed to creating the best client deliverables possible.

    Cons

    Paris HQ is micro-managing to the extreme. Groups need endless layers of approvals to do anything out of the box. Every position requisition requires two approvals from the country's CFO; one at the position posting request, one when you have found a candidate and want to make an offer. Lost many good candidates waiting for approvals.

    Advice to Management

    Trust that your teams are making good decisions; don't waste upper management's time on endless approvals.


  5. "Typical large company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Manager in Boston, MA
    Former Employee - Senior Account Manager in Boston, MA
    Recommends
    Positive Outlook

    I worked at Ipsos full-time (More than 10 years)

    Pros

    Good salaries, benefits, flexible, modern working conditions. The people are professional yet friendly. The offices have a good community feel.

    Cons

    Internal competition can stifle cooperation.

    Advice to Management

    Improve employee interaction via social networking


  6. Helpful (2)

    "Ipsos SMX, For Good Sheep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ipsos full-time

    Pros

    There is a refrigerator to keep your food in.

    Cons

    Too disillusioning to list. Leadership insists you adhere to and comply with whatever craziness they throw your way, and anyone dissenting for the good of the actual business is thrown under the bus and eliminated quickly in addition to having their reputation smeared. I don't want to be associated with the people who lead this group. I don't even want Ipsos SMX on my resume. As soon as I get another job elsewhere, I will delete from my resume I was ever here.
    HR is also useless.

    Advice to Management

    Close SMX. It is completely outdated anyway. We don't have what clients want, and everyone is miserable. It would also be nice to raise the pitifully meager pay and get some equipment that isn't from before I was born. Thanks


  7. Helpful (2)

    "Research Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ipsos full-time

    Pros

    Creative, great projects so you get to learn a lot, get work culture

    Cons

    Long working hours and progression is slow.

    Advice to Management

    Appreciate good people

  8. Helpful (5)

    "Clients first, leadership second, employees third."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Los Angeles, CA
    Current Employee - Director in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Ipsos full-time (More than a year)

    Pros

    Lots of good clients (think of a blue chip brand, Ipsos probably works with them)
    Good people (mostly)
    Great place to go if you're a dedicated researcher
    Lots of opportunities to learn research
    Good starting vacation for directors (20 days)

    Cons

    Insurance is high deductible compared with other large agencies (Expect to pay ~$3,000 out of pocket per year after deductibles and co-insurance are met)
    Leadership prioritizes profits over people
    Nothing is more important than profits
    All directors VPs and above are expected to close new business, however there is no bonus or incentive structure to motivate good work and happy clients. The only thing you receive in exchange for closing a deal is more workThe Ipsos "brand" is non-existent
    Leadership's perceptions of the company are not in line with how clients and consumers perceive the company
    There is lots of talk about Ipsos' commitment to innovation, but no action
    Most tools and hardware the company uses are outdated, leading to lots of inefficiencies across day to day operations
    I mentioned most of the people who work there are good--however there are plenty of people who you may cross paths with on a project that will at worst cause it to fail or at best, create a lot of extra work and headaches
    Leadership doesn't like when people ask questions or push back on unrealistic expectations
    Leadership doesn't allow any room for constructive criticism or open dialogues for improvement
    There are no standard operating processes - everything is customized for each client or project
    Some BU leaders place undue pressure on teams to be present in the office, but don't actually show up themselves
    The team is required to different communication tools and project management systems for each client. I use slack, skype, microsoft teams, facebook workplace, quip, google drive and microsoft office on a daily basis
    Certain BU leaders won't promote their best team members due to personal biases

    Advice to Management

    Meditate on the fact that there's lots of room for improvement. Whatever it is that Ipsos does, could be done "better".
    Seek out BU leaders who are capable of leading. In many cases BU leaders put on a show for clients or more senior leadership and treat the teams who report into them like something they stepped in. These people should be inspirational leaders, not people who lead through fear
    Invest in newer systems to improve efficiencies. It's 2018, not 2007.
    Rework the commission, bonus and incentive structure so that your top earners are rewarded for their efforts so your top earners don't burn out
    Consider doing some market research on the Ipsos brand
    Ipsos Leadership should evaluate BU leadership by checking in with the grunts doing the day-to-day work
    Offer better insurance and perks in general. Where is all the money we're earning going?


  9. "VCC Interviewer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Ipsos full-time (Less than a year)

    Pros

    Fresno staff, didn't feel like just a number, very empathetic to personal and family issues. Felt more like family. Sadly,, that site was shut down and we were transitioned to Winnipeg. Winnipeg has bent over backwards to make us feel welcome but I still feel like just a work number.

    Cons

    Transitioning to Winnipeg was a bit traumatic for many of us. They don't pay a living wage for those of us who live in the U.S. A lot of time one hand doesn't know what the other one is doing. Sorely lacking in communication. I don't sense much empathy from senior staff. I have health issues that keep me out at times. Though I always provide a note from the doctor, the first day out, is considered unexcused.

    Advice to Management

    Get us a living raise, please and thank you. Interacting a bit more w/the vcc staff would be appreciated


  10. Helpful (7)

    "This Job Makes My Life Miserable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Research Analyst in Norwalk, CT
    Current Employee - Senior Research Analyst in Norwalk, CT
    Negative Outlook
    No opinion of CEO

    I have been working at Ipsos full-time (More than a year)

    Pros

    * It's a paycheck.
    * A decent place to start your market research career but don't stay too long or else you'll end up hating your life.

    Cons

    * Little support from my manager. Instead of giving support, my manager is constantly rude and passive aggressive with me.
    * Too many rules
    * Horrible work-life balance. This should be a standard 9am-5pm job but upper management doesn't agree
    * Too many unnecessary meetings/sessions. Town Halls are painful to sit through.
    * I don't get paid enough.
    * Health insurance is horrible.

    With all the cons, it's not surprising that this company has such a high turnover rate.

    Advice to Management

    Be more understanding. If you can't handle having direct reports, then don't have them.


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