Ipsos Reviews | Glassdoor

Ipsos Reviews

Updated July 14, 2018
1,172 reviews

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3.3
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Ipsos Chairman and CEO Didier Truchot
Didier Truchot
393 Ratings

1,172 Employee Reviews

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Pros
Cons
  • "Lack of work-life balance for full-timers (esp those in marketing)" (in 84 reviews)

  • "Long hours (common to the profession), sometimes slow to move" (in 92 reviews)

More Pros and Cons

  1. "Pleased with Ipsos"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer Analyst in Bloomfield Hills, MI
    Current Employee - Programmer Analyst in Bloomfield Hills, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ipsos full-time (Less than a year)

    Pros

    -Company values align with my own. i.e. Environmental conservation, Women are well represented, etc.
    -Thirsty Thursdays (yes company provides beer and wine once a month)
    -Good people
    -Data privacy and management
    -Relaxed environment
    -Wellness opportunities
    -Benefits start day 1
    -Summer Hours

    Cons

    Due to massive acquisitions some offices are not as modern as others.

    Advice to Management

    Keep it up. Consider 'bring your pet to work' as an option.


  2. Helpful (2)

    "Great people and culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Director in Cincinnati, OH
    Current Employee - Project Director in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ipsos full-time (More than 5 years)

    Pros

    Work with fantastic people. Work life balance is great if you have the right boss.

    Cons

    Constantly changing tools leading to inefficiencies in day-to-day work. Bonuses exist but are really small and sometimes non-existent.

    Advice to Management

    Pay seems to be lower than other similar companies. You have great people, pay them what they are worth.

    Ipsos Response

    Jul 5, 2018

    Thanks for your feedback.

  3. Helpful (1)

    "Market Research Interviewer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Research Interviewer in Bloomfield Hills, MI
    Current Employee - Market Research Interviewer in Bloomfield Hills, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ipsos part-time (Less than a year)

    Pros

    Nothing good. Training terrible. Your nothing but a number.

    Cons

    No air conditioning in the middle of Summer. Supervisors put the fans on themselves. Just like working in a boiler room. No room for advancement.

    Advice to Management

    Get better supervisors and training. This position is not meant for long term employment.


  4. Helpful (1)

    "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends

    I have been working at Ipsos full-time (More than a year)

    Pros

    -global company
    - structured department
    - exposure to different methodologies

    Cons

    -pay is not as competitive as other research companies


  5. "Mixed Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Vice President
    Former Employee - Senior Vice President
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ipsos full-time (Less than a year)

    Pros

    Big name clients with great colleagues.

    Cons

    Not much appetite for innovation.


  6. Helpful (1)

    "Research Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Analyst in Norwalk, CT
    Former Employee - Research Analyst in Norwalk, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ipsos full-time (Less than a year)

    Pros

    The company was trying to restructure. Unclear whether or not it worked... I got out of there before it did.

    Cons

    Management was very negative and there was a of office drama. Nobody seemed to care about training new employees. In fact, managers would stand at their desks and complain loudly about training new hires so that the new hires wouldn't bother them to ask questions. The culture was also an environment of fear. I was specifically told to "fear senior management" and that our HR rep was "mean" in my one-on-one meetings. In addition, senior management will take credit for all of your hard work when projects are going well but if their's ever an issue the entry level employees are the first to get blamed.
    Certain benefits exist but are frowned upon. When I had a death in my family my bereavement leave was approved however, it was later followed up with a speech about "hating sad people" in a one-on-one meeting.

    Advice to Management

    Please go back to middle school and get your diploma. It only takes 1-2 bad eggs to destroy office culture. You may want to reconsider your leadership if you want to create an environment of collaboration and trust. Nobody wants to work for someone who they can't trust or respect.


  7. Helpful (1)

    "Senior Research Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ipsos full-time

    Pros

    The people were great when I worked there. But over time they lost a lot of good people.

    Cons

    Low salaries and stressful, deadline oriented work.

  8. Helpful (3)

    "Asked to post positive reviews"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ipsos full-time

    Pros

    We were asked to post something positive "to help us". So here is my positive post. I have fulfilled what was asked.

    Cons

    Where to even begin. This place is a cesspool.

    Advice to Management

    Look at yourselves North America. It is all a disaster. Underperforming revenues, long term clients saying bye, abusive Ops, zero strategy for success. Clean up your act. You are bad people.


  9. "great people"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ipsos full-time

    Pros

    creative people, variety of clients, good co-workers

    Cons

    lots of global projects require support around the clock; leadership is not supportive


  10. Helpful (3)

    "Ipsos SMX - Fast-paced, creative environment with unlimited growth potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Community Manager in Cincinnati, OH
    Current Employee - Senior Community Manager in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ipsos full-time (More than 3 years)

    Pros

    SMX has all the benefits of working for a large established market research firm--world-class clients, travel opportunities, good salary & benefits, and nice office conditions with fun perks. But as a younger branch of the company, it also has the agility of a small business, including: ability to be creative in research, opportunities to customize your position to fit your goals, and unlimited potential for future growth.

    The office environment is AMAZING - I've never worked with colleagues or leadership I've respected, trusted, and enjoyed more. We are genuinely a family who will always pitch in to help each other, and enjoys spending time brainstorming, networking, and socializing with one another.

    If you aren't formally trained in market research but have a curious mind and passion for the industry, this is a great place to start--many of the most successful employees do not come from traditional research backgrounds, and training programs are well-developed with peer resources to help you learn.

    The work is also extremely interesting--you have the opportunity to lead large-scale research projects for major global companies, and there is enough variety in industries/topics we study to never get bored.

    Cons

    If you haven't worked in market research/agency life before, the hours may feel unpredictable and overwhelming at first. It's all about balance and knowing when to put in the extra time, when to ask for help, and when to take advantage of a light day to head home early. If you are someone who enjoys flexibility in work, this unpredictability shouldn't bother you once you get used to it (it typically doesn't bother me).

    But please do not take this job and expect a 9 to 5 every day, as that will not make you, your colleagues, or your clients happy.

    Advice to Management

    Continue to push our culture of innovation and creativity, and keep encouraging employees to develop their own goals/paths to promotions and success based on their unique skill sets. Right-size expectations around workload, and continue to pursue paths to greater efficiency on all levels.

    Ipsos Response

    May 9, 2018

    Nice to hear from you. We couldn't agree more that SMX is certainly doing some innovative and creative work for our clients.


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