NETSCOUT Reviews | Glassdoor

NETSCOUT Reviews

Updated April 21, 2017
132 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
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Approve of CEO
NETSCOUT Founder, President, CEO, and Chairman of the Board Anil K. Singhal
Anil K. Singhal
83 Ratings

132 Employee Reviews

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Pros
  • Good work culture and proper work life balance (in 11 reviews)

  • Employees are given the chance to voice their opinion and work culture is very good (in 10 reviews)

Cons
  • Work life balance is poor as a result of these two factors (in 5 reviews)

  • The company wants to grow but there is no growth path for support employees (in 4 reviews)

More Pros and Cons

  1. "Overall, good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Approves of CEO

    I have been working at NETSCOUT full-time (More than a year)

    Pros

    - fairly good pay; make more money the more meetings you set
    - lots of free training/resources
    - good work environment
    - good vacation, benefits, etc
    - presidents club

    Cons

    - not a variety of advancement opportunities
    - communication from upper management can sometimes take a while

    Advice to Management

    Faster/better communication


  2. Helpful (2)

    "Systems Engineer job is a black hole position"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer in Plano, TX
    Current Employee - Systems Engineer in Plano, TX
    Neutral Outlook
    No opinion of CEO

    I have been working at NETSCOUT full-time (More than 10 years)

    Pros

    Benefits and Pay are good

    Cons

    Once in a position it is extremely hard to change jobs. Management doesn't listen to ideas on how to make products better from its employees.

    Advice to Management

    Allow for more open training and diverse ideas on new products. Allow more internal transfers to different groups. Be more open to failures for new ideas.


  3. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Westford, MA
    Current Employee - Sales in Westford, MA

    I have been working at NETSCOUT full-time (More than 3 years)

    Pros

    Netscout cares about their employees and treats them well.
    Benefits are great.
    Products are top notch
    Netscout is a very charitable organization. The company makes it easy to get involved and will match your contributions too.

    Cons

    Some internal processes are inefficient and can be frustrating. Engineering is somewhat insulated from sales which can be good or bad depending on your perspective.

    Advice to Management

    In general I would say keep doing what you are doing since I am rating Netscout highly. However, I might allow for more direct interaction between organizations within the company.


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  5. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westford, MA
    Current Employee - Anonymous Employee in Westford, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NETSCOUT full-time (More than 3 years)

    Pros

    Company has great benefits and cares about the employees. CEO's philosophy is happy employees create happy customers and that creates happy shareholders. Security business is great addition to product portfolio.

    Cons

    Need more infrastructure and process to support larger company size from acquiring a big company.
    Need to raise the bar on performance to operate at the level needed for company size.

    Advice to Management

    Empower others to make decisions and lead. Make the tough decisions -- when you prune you get a healthier plant!


  6. "Best job I've had"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Colorado Springs, CO
    Current Employee - Anonymous Employee in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NETSCOUT full-time

    Pros

    - Challenging technical problems to solve
    - Culture of learning and constantly improving
    - Great management that cares about growth and satisfaction of the team
    - Strong benefits package
    - Smart and engaging people that make coming to work more enjoyable

    Cons

    - It's a job, and like any, sometimes you just don't want to get up.


  7. "Software Development Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Ames, IA
    Former Employee - Intern in Ames, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NETSCOUT (Less than a year)

    Pros

    1) Very Friendly team and excellent work culture
    2) Challenging work and excellent job satisfaction

    Cons

    Nothing I can think of. It is a great place to work especially for interns.

    Advice to Management

    Management is great. They give you every opportunity to learn, grow and perform. It is the place for fresh University Grads.


  8. Helpful (2)

    "happy to be gone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Berkeley, CA
    Former Employee - Software Engineer in Berkeley, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NETSCOUT (More than 5 years)

    Pros

    very good benefits, salary not so good
    flexible hours, ability to work remotely
    yearly learning budget - hard to get it though, defienitely not promoted to the employees
    very good health insurance, some 401(k) match

    Cons

    no career opportunities for regular engineers
    tech-stack and dev practices heavily lacking behind the state-of-the-art
    high politics, slow motion
    lack of accountability
    people are not very motivated
    compensation: salaries below market average

    Advice to Management

    happy employees are much more productive. Your employees do not feel like anybody cares about them.


  9. Helpful (1)

    "Happy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Manager in Lowell, MA
    Current Employee - Human Resources Manager in Lowell, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NETSCOUT (More than 3 years)

    Pros

    Great group of people here

    Cons

    I can't think of anything worth mentioning


  10. Helpful (2)

    "Senior Technical Support Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Westford, MA
    Former Employee - Engineer in Westford, MA
    Recommends
    Approves of CEO

    I worked at NETSCOUT (More than 5 years)

    Pros

    Great company to work with friendly Atmosphere

    Cons

    Do not Remember any Cons about Netscout, Its just a great company to work for.


  11. Helpful (1)

    "Finding job satisfaction is challenging."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Plano, TX
    Current Employee - Senior Software Engineer in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at NETSCOUT full-time (More than 3 years)

    Pros

    The problems our customers need solving are hard. Creating software solutions for these problems has been one of the more satisfying activities of my career.

    Cons

    Management has incentive to operate in crisis. Work schedules are organized by the waterfall method. Work life balance is poor as a result of these two factors

    Advice to Management

    To senior management, I encourage greater interaction with ICs. I suspect the channels of communication obscure how policies are applied.


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