New Relic Reviews | Glassdoor

New Relic Reviews

Updated July 2, 2018
252 reviews

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4.2
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New Relic CEO and Founder Lew Cirne
Lew Cirne
218 Ratings

252 Employee Reviews

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Pros
  • "Amazing place to work if you are looking for autonomy and work life balance" (in 28 reviews)

  • "Fantastic co-workers, great office and an ample supply of challenging work" (in 15 reviews)

Cons
  • "Growing pains from building the infrastructure to support a billion dollar company" (in 28 reviews)

  • "Middle management is just horrible" (in 8 reviews)

More Pros and Cons

  1. Helpful (3)

    "Great company, great business to be in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New Relic full-time (Less than a year)

    Pros

    1/ There is a sound strategy and a good balance of short-term and long-term focus.
    2/ People are treated really well - it's a premium employee experience, from the lovely office spaces to the abundant snacks to the flexible time off.
    3/ I get to do work that I love

    Cons

    1/ It's siloed, with a separate annual kick off for Sales and for Product, separate ops and L&D teams, and a disparity in budgeting for perks and professional development
    2/ standard growing pains, trying to find the right balance between standards that let us scale and entrepreneurship/agility to enable us to see what's coming and adapt quickly.

    Advice to Management

    Put a bit more emphasis on the consistency in operations - across teams - that will make it easier to scale


  2. Helpful (1)

    "Awesome company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Sales, Account Executive in San Francisco, CA
    Former Employee - Corporate Sales, Account Executive in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at New Relic full-time (More than 3 years)

    Pros

    Great product. Great people. Rapid growth.

    Cons

    Not the best advancement options.

    Advice to Management

    Promote from within.

  3. Helpful (1)

    "Great Culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR
    Recommends
    Positive Outlook

    I have been working at New Relic full-time (Less than a year)

    Pros

    I recently began my career here at New Relic and have been impressed from the interview process all the way through to my onboarding. The vibe and culture here has been as advertised and everyone has been wonderful! I'm really excited to join a growing company with an excellent reputation.

    Cons

    I haven't had any bad or negative experiences.


  4. Helpful (5)

    "All-star place to work. Couldn't be happier."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Development Representative in San Francisco, CA
    Current Employee - Sales Development Representative in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New Relic full-time (Less than a year)

    Pros

    We're a young enterprise SaaS company on a warpath to our first billion dollars, with strong & experienced management, a serious commitment to company culture, and all of the LaCroix flavors you can imagine!

    Cons

    We're growing into a large company, and I think the quality of employees can sometime be uneven. Having that said, you'll always be able to find someone smarter and more hard-working than you at New Relic, and that rolls right up to senior management.

    Advice to Management

    I like the track that we're on -- just hire as many great people as you can find, and give us more of the same!


  5. Helpful (1)

    "Inspiring CEO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New Relic full-time

    Pros

    Great company
    Awesome culture
    Amazing CEO
    Good benefits

    Cons

    The platform is a bit complex


  6. Helpful (1)

    "Amazing people, amazing product.Its always"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Org in Atlanta, GA
    Current Employee - Sales Org in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New Relic full-time (More than 3 years)

    Pros

    Everyone wants to roll with the winners.

    Cons

    None that I can think of.

    Advice to Management

    Respect everyone's role don't get caught up with how things were done in the past. Change is constant.


  7. "Great place, cool people, awesome product."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Engineer in Portland, OR
    Current Employee - Security Engineer in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New Relic full-time (Less than a year)

    Pros

    Great culture, great team, lateral mobility, upward mobility, lots of sponsored events.

    Cons

    Mildly politically charged office environment, though this is typical of Portland.

    Advice to Management

    Keep staying engaged in your employees. It pays off!

  8. Helpful (3)

    "Best Move I've Made! Love this place and the people I'm surrounded with!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New Relic full-time

    Pros

    culture, very little politics, working on latest tech, data at scale, constant demos, meetups, nerd-life balance, etc.

    Cons

    ready access to free beverages and snacks (I don't need more calories!)


  9. Helpful (4)

    "The Culture is Amazing!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at New Relic full-time (Less than a year)

    Pros

    -Sound business that's got tremendous growth potential
    -Cohesive leadership team united around the strategy
    -Company values are alive and well, not just words on a page
    -Really nice workplace and coworkers --- very little friction from the environment, so it's easy to do my best work
    -The right size and stage company to make an impact - not too big, not too small

    Cons

    -Silo'd teams (Sales, Product) doing their own thing and with different cultures that don't exactly clash with overall culture but can drive a wedge between teams and make it challenging when you have to build solutions that work for the whole company

    Advice to Management

    -The strategy and alignment at the top are impressive! Keep us focused and aligned and great things will surely happen.


  10. Helpful (2)

    "Technical Support Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at New Relic full-time

    Pros

    No on call required, decent salary, and a growing company which gives some room for career growth

    Cons

    Company culture is pushed from the top down with pressure to join clubs based on race and sexuality.

    Work itself doesn't seem to be as valued and everything is a formalized process

    Advice to Management

    Value actual work more than adding to the company culture


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