New Relic Reviews

Updated Jun 13, 2021

To filter reviews, or .
3.9
70%
Recommend to a Friend
71%
Approve of CEO
New Relic CEO and Founder Lew Cirne
Lew Cirne
501 Ratings
Pros
  • "I'm always happy with the work-life balance(in 66 reviews)

  • "Great Culture and Compensation at NR(in 27 reviews)

  • Cons
  • "Growing pains as the company has recently changed executive leadership(in 47 reviews)

  • "That includes learning to adjust your own schedule when working with teams based in Portland of San Francisco - which takes a bit to get used to(in 12 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of New Relic and is not affected by filters.

    Want more demographic options?
    1. 5.0
      Current Employee
      Featured Review

      Enterprise Sales Account Executive Review

      Dec 7, 2020 - Enterprise Account Executive in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great overall company. New Relic has been transformative in my professional growth.

      Cons

      There are not many Cons to document. There have been growing pains, which any company will experience when you 10x your revenue, employee size and product suite.

      Be the first to find this review helpful
    2. 5.0
      Current Employee

      Incredible Interview & Onboarding process

      Jun 13, 2021 - Senior Manager, Software Engineering 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Rhe interview and recruiting process was stellar, there was a strong sense of transparency throughout the process, and the team was flexible and accommodating in my needs. - The onboarding process has been wonderful, the team communicates clearly and provides resources to support any need you can think of as you get up to speed.

      Cons

      So far so good .

      Be the first to find this review helpful
    3. 4.0
      Current Employee, more than 3 years

      Good company, good future, but tough times

      May 28, 2021 - Solution Consultant in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      New Relic has a very bright future. It will take some time for more companies to see it, but New Relic has a great model for putting all your telemetry in one place, for a great price, with great solutions for understanding the data.

      Cons

      Management is a crazy house. Constant change, constant disruption. People get promoted who don't deserve it, people who do don't get promoted. Expect significant re-orgs every year. Sit back and let it settle, just keep doing your job well, you'll be fine.

      Continue reading
      1 person found this review helpful
    4. 5.0
      Current Employee, less than 1 year

      Great company!

      Jun 10, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Wonderful environment and great benefits

      Cons

      They expect hard work but give praise in return

      Be the first to find this review helpful
    5. 2.0
      Former Employee, more than 1 year

      Going Downhill Fast

      Feb 28, 2021 - Senior Software Engineer in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The work life balance has always been good and in general the people tend to be really nice. For the Portland area it's probably one of the few options for a tech company so it's good and you'll notice that most of the positive reviews are from the Portland office. But in comparison to the bay area there are definitely better places to work.

      Cons

      - Comp. One of the worst equity and bonus packages of my career - Execs. Can't make a decision and the good ones have all left the company - Lew the CEO and all the other C level folks are checked out and ineffective - Decision making is a rampant problem here - Too much debt incurred over the years is causing virtually every department to suffer from too much to do and not enough resources. This is the sign of a poorly run company that had success but failed to look towards the future. - CEO cried at an all hands and compared coming out as a conservative to coming out as LGBTQ. This was after it was discovered one of his foundations was discovered to have donated to a Christian organization that discriminates against LGBTQ folks. Also his kids go to school there. Need I say more?

      Continue reading
      29 people found this review helpful
    6. 5.0
      Current Employee, less than 1 year

      Things are looking up!

      May 24, 2021 - Current Employee in Portland, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay/benefits (parental leave, mental health resources, bonus plan, rsus, etc). Challenging problems and fun work. The people are very nice, thoughtful, and care deeply about the social issues the world is reckoning with.

      Cons

      The old CEO needed to go. Things are looking up given the recent management change. I'm optimistic that Staples will improve morale and build back some of the trust lost last year.

      1 person found this review helpful
    7. 3.0
      Former Employee, more than 1 year

      Formerly great company in the middle of a turnaround

      Jun 9, 2021 - Senior Customer Success Manager in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Collaborative work environment Strong support from peers to help you succeed

      Cons

      Major strategy change underway resulting in lots of uncertainty Former market leader who has been losing out to competitors for several years

      Continue reading
      Be the first to find this review helpful
    8. 5.0
      Current Employee, more than 1 year

      Amazing technology, great problems to solve

      Jun 2, 2021 - Senior Director, Engineering in Portland, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good compensation, awesome technology, great engineers, driven leadership

      Cons

      Old autonomous team culture, past architectural decisions

      1 person found this review helpful
    9. 3.0
      Former Employee, more than 1 year

      Great people, unclear vision

      May 4, 2021 - Business Development Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people at New Relic are amazing. They are kind, intelligent and want their teammates to succeed. Inclusivity at the team level is very important. Work-life balance is also very important, and personal care is highly prioritized.

      Cons

      At the c-level, I do not see the vision of the company. Laying off a huge number of employees was result a poor vision. They should not have hired so many sales people if they could not support their people. There was also little room for promotion or career growth. Promotions were promised and never granted. There is little trust between employees and upper management.

      Continue reading
      9 people found this review helpful
    10. 4.0
      Current Employee, more than 3 years

      All Change but Mostly Good

      May 26, 2021 - Customer Success Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Tool works well and is indispensable to those that use it Very competitive pay Work-life balance is a priority for management Recent business model changes seem very positive

      Cons

      Poor planning of new rollouts

      Continue reading
      Be the first to find this review helpful
    Viewing 1 - 10 of 616 Reviews

    Popular Careers with New Relic Job Seekers

    Software Engineer
    Learn About the Job
    JobsSalariesInterviews
    Enterprise Account Executive
    Learn About the Job
    Senior Director, Engineering
    Learn About the Job

    Work at New Relic? Share Your Experiences

    or