New Relic Reviews | Glassdoor

New Relic Reviews

Updated September 18, 2018
266 reviews

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4.3
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New Relic CEO and Founder Lew Cirne
Lew Cirne
231 Ratings

266 Employee Reviews

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Pros
  • "Amazing place to work if you are looking for autonomy and work life balance" (in 29 reviews)

  • "Great product driven company that is driven by customer feedback" (in 16 reviews)

Cons
  • "Growing pains from building the infrastructure to support a billion dollar company" (in 28 reviews)

  • "isolation outside San Francisco, small/medium size biz sales people in SF blowing through quotas while enterprise reps are struggling badly" (in 8 reviews)

More Pros and Cons

  1. "Amazing Company ! It's like a playground for professional growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SDR in Atlanta, GA
    Current Employee - SDR in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New Relic full-time (Less than a year)

    Pros

    You can build your own career path

    Cons

    Getting in the door.... but that happens when the competition is stiff


  2. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New Relic full-time

    Pros

    I recently joined New Relic and am really happy with my decision to come here!

    What I am impressed by the most so far:

    1) People - Super collaborative, nice, and motivated
    2) Quality of Work - Ability to own important functions and work on interesting problems
    3) Culture - Work hard, play hard (with genuine respect for work / life balance)
    4) Products - Best in class offerings that are continuing to get better

    I hope my experience continues to be this positive and I look forward to seeing the company grow.

    I would also like to give props to the recruiting team who made the interview process very seamless and were super helpful in giving me the right context for each interview. I truly felt that they were vested in my success (beyond just filling their quotas) and a key reason I was able to secure the offer.

    Cons

    None that I have experienced so far :)

  3. "The best place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Technical Support in Portland, OR
    Former Employee - Business Technical Support in Portland, OR
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at New Relic full-time (Less than a year)

    Pros

    The nicest people, the best CEO and the fanciest place to work at

    Cons

    There is literally nothing that I did not like about this place


  4. "Manager, Software Engineering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager, Software Engineering in Portland, OR
    Current Employee - Manager, Software Engineering in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New Relic full-time (Less than a year)

    Pros

    Company culture, diversity and Inclusion, Authenticity

    Cons

    It is too early to comment


  5. "A great spot to land"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Current Employee - Account Executive in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New Relic full-time (Less than a year)

    Pros

    Best in class technology, tight knit teams and fantastic leadership. It’s exciting to be with a company who has built so much momentum, yet still has so far to go.

    Cons

    Coming from a non- technical background it can be difficult at times to understand the product. Fortunately there’s generous ramp. Aside from that typical hurdles of working within a public organization.

    Advice to Management

    Keep up the great work!


  6. "A real cloud company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New Relic full-time

    Pros

    Great product driven company that is driven by customer feedback. The sales team compliments engineering, they don't look to control the culture. - There is a true sense of ownership around here and it is obvious that management wants to promote an inclusive atmosphere. I am sure there are negatives just like any company but I have not seem them yet.

    Cons

    NR needs to scale to the large enterprise faster in order to help inspire innovation in industry that is slow to evolve (healthcare, banking, ect).

    Advice to Management

    Keep focusing on the people who make up the company they are your most important asset! You are doing a great job at this, don't slow down.


  7. Helpful (1)

    "Excellent Growing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in San Francisco, CA
    Former Employee - Intern in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at New Relic part-time (More than a year)

    Pros

    A communal work environment. Passionate people who are willing to work with others and those outside of their own specific team.

    Cons

    Like most companies in the Bay Area, the expectation is that the company and your work is your passion.

  8. Helpful (3)

    "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New Relic full-time (More than 3 years)

    Pros

    Lew Cirne is Boss! Company is full of smart people building good software.

    Cons

    Growing rapidly can cause company culture to change fundamentally over the course of one's employment. My desk moved over four years to five different floors in three office buildings. Some time periods experienced frequent manager changes.

    Advice to Management

    It was apparent to me that senior leadership prioritized developing a positive employee work culture, which supported personal development and professional career growth.


  9. Helpful (3)

    "Technical Support Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Portland, OR
    Current Employee - Technical Support Engineer in Portland, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at New Relic full-time (Less than a year)

    Pros

    Training is extensive and tailored to the individual. Everyone, regardless or their role or length of time at the company, is very helpful and supportive. You will continue to learn new things and there are opportunities and support systems to continue your career growth in your team or cross department. Managers provide consistent support and 1:1 check ins.

    Cons

    You have good visibility in your team and overall department, but visibility within the organization as a whole is a bit lacking.

    Advice to Management

    Help build relationships and connections with managers in other departments or with departments of the employees career growth interest.


  10. Helpful (6)

    "Great company, great business to be in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New Relic full-time (Less than a year)

    Pros

    1/ There is a sound strategy and a good balance of short-term and long-term focus.
    2/ People are treated really well - it's a premium employee experience, from the lovely office spaces to the abundant snacks to the flexible time off.
    3/ I get to do work that I love

    Cons

    1/ It's siloed, with a separate annual kick off for Sales and for Product, separate ops and L&D teams, and a disparity in budgeting for perks and professional development
    2/ standard growing pains, trying to find the right balance between standards that let us scale and entrepreneurship/agility to enable us to see what's coming and adapt quickly.

    Advice to Management

    Put a bit more emphasis on the consistency in operations - across teams - that will make it easier to scale


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