Cover image for New Relic
Logo
See All Photos

New Relic

Engaged Employer

New Relic

Add a Review

New Relic Reviews

3.7

62% would recommend to a friend

(1010 total reviews)

Chief Executive Officer Bill Staples

Bill Staples

58% approve of CEO

Ratings by category

4.1

Work/Life Balance

4.1

Compensation and Benefits

4.0

Diversity & Inclusion

3.6

Culture & Values

3.6

Career Opportunities

3.0

Senior Management

Ratings distribution

5 stars

52%

4 stars

19%

3 stars

12%

2 stars

9%

1 star

8%

Verify your email to use filters. Having problems? Resend email

Found 1,010 of over 1K reviews

Updated Nov 22, 2023

What people are saying about New Relic

Sales

2 years ago

works at 

New Relic Inc.

Considering a move to Zendesk as a Senior a commercial Account Executive. I'd love to hear from people who have worked in Sales at Zendesk and whether the brand and experience helped them on their career growth. I'm currently selling a very technical solution (Observability platform at New Relic) and wondering how beneficial it would be to sell something completely different

9

Tech

2795.2K Members 

Ask candid career questions

-1 - /Community/technology

Got a burning question about New Relic? Just ask!

On Glassdoor, you can share insights and advice anonymously with New Relic employees and get real answers from people on the inside.

What are your colleagues talking about?

Find your exclusive Company Bowl™ on Community. Join the hottest conversation with your colleagues anonymously.
Join the Conversation

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
Cons

Ratings by Demographics

Want more options?

This rating reflects the overall rating of New Relic and is not affected by filters.

    1. 5.0
      FEATURED REVIEW
      Jul 16, 2023
      Anonymous Employee
      Current Employee, more than 3 years
      Recommend
      CEO Approval
      Business Outlook

      Pros

      New Relic’s leadership team has led a massive transformation of the business over the past three years to set New Relic up for the long haul bs aggressive competitors. Along the way they’ve demonstrated strong, ethical leadership and empathy for those who are committed to helping he company succeed and gracefully moving on employees who are entitled or who lack the appropriate growth mindset required for such transformations. The pace of innovation is high and the consumption strategy is disruptive and exciting to be part of.

      Cons

      These aren’t cons, but things to be aware of if you are considering New Relic: transformations are hard work and require more sacrifice than a job on autopilot. The company cares about performance and is increasingly measuring individual efforts and managing accordingly.

      1. 5.0
        Aug 27, 2023
        Senior Software Engineer
        Current Employee, more than 1 year
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Learn new technologies and contribute to different OKRs

        Cons

        None that I have noticed at this time,

        1
      2. Join the New Relic team
        See Our Latest Jobs
        1. 2.0
          Nov 14, 2023
          Anonymous Employee
          Former Employee, more than 5 years
          San Francisco, CA
          Recommend
          CEO Approval
          Business Outlook

          Pros

          - Good benefits - Good work life balance - You can work remote - Still some smart people

          Cons

          - What was a thriving place for diversity has seen a mass exodus for women, people of color, and LGBTIQ . Diversity is no longer a priority for the C Suite, and especially the CEO. - CEO drives a lot of churn always chasing the next dollar instead of what is best for the customer. - Culture is driven by giving the CEO whatever he wants and there is strong pressure to say yes. "Bill said" is real.

          1. 3.0
            Nov 22, 2023
            Customer Success Manager
            Current Employee, more than 3 years
            San Francisco, CA
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Company still has a strong product offering that most customers like.

            Cons

            Company has not always acted with a very customer-friendly mindset making it difficult for those in customer facing roles.

            1. 3.0
              Jul 11, 2023
              Senior Solutions Consultant
              Former Employee, less than 1 year
              New York, NY
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Plenty of opportunity to learn, but a very Dev-ops heavy knowledge is pretty crucial. You'll need to learn fast, find information that is basically tribal knowledge, and sometimes if there isn't a fix in the product, you'll have to build your own solutions. Which can be good if you were looking forward to that, but bad that you might have to be your own Products development. Good integration going forward to make the platform easier to navigate, especially with their Grok AI initiative. Remote first company as of right now. Compensation is market competitive. A good push for diversity and inclusion. Flexible PTO. Good benefits package.

              Cons

              Not a lot of room for any product developments that aren't already on the roadmap. So, if it's not already on the roadmap, it can be years (if ever) that the solution gets built. Or you can figure out a work around. Leadership seems to not have a clearly defined vision for more than 1 quarter at a time. Which makes it hard to create GTM planning and seem credible 3-6 months later. They definitely do work you pretty good and you will be very busy. Not necessarily a Con, but something worth noting.

              5
              1. 3.0
                Oct 5, 2023
                Account Executive
                Former Employee, more than 1 year
                San Francisco, CA
                Recommend
                CEO Approval
                Business Outlook

                Pros

                -Great insurance coverage -Good remote work policy -Great product, very useful in the market -Unlimited PTO is useful with the RIGHT leadership team

                Cons

                -Constant moving of the goal posts with no explanation -Very rare to hit quota as an AE - quotas are unattainable for most -Behind the back tactics from leadership - say one thing on all hands calls and then act differently in decision making -Uses the word "family" regularly - RED FLAG -Preaches care for the team but then they do the opposite

                1. 2.0
                  Oct 13, 2023
                  Customer Success Manager
                  Current Employee, more than 5 years
                  Los Angeles, CA
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  - Company is in the process of going private and there's massive change going on. A motivated person could progress quickly - Genuinely good products & some very big clients - A market leader in APM - New owners bring new opportunities

                  Cons

                  - There have been a lot of redundancies and may well be more - There's not really a coherent vision at the moment - Pace of growth and innovation has slowed - Lots of change in the pricing model has left customers fatigued

                  1. 3.0
                    Nov 14, 2023
                    Senior Solutions Consultant
                    Former Employee
                    Washington, DC
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    great product, team and talent

                    Cons

                    acquisition and privatization by PE firm poses great uncertainty for company and employees

                    1. 2.0
                      Jul 25, 2023
                      Anonymous Employee
                      Current Employee
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Good pay, sometimes good work life balance, remote.

                      Cons

                      There is so much confusion internally. A lot of it stems from bad leadership but people often seem to not know what’s going on, things don’t get communicated well, everything is so disjointed and leaders make decisions without thinking through the implications which causes everyone to scramble. This often leads to decision being made that are short term bandaids, half baked ideas that cause chaos, issues, wasted time and stress for all. Also a lot of the time we hear leadership talk about our core values but they are not good at actually practicing them or creating trust and transparency across the organization. There needs to be a major shift in leadership because I feel like very talented and smart people are leaving or are left unmotivated as a result of the way things are run. I feel pretty stagnant here and I think a lot of people are only sticking around given the economy.

                      8
                      1. 5.0
                        Oct 16, 2023
                        Senior Data Engineer
                        Current Employee, more than 1 year
                        Seattle, WA
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Fun company. Relaxed at times which allows you to create best in class software. Everyone has their stuff together, and you work with a lot of brilliant people.

                        Cons

                        Sometimes priority shifting gets in the way. If you can remember that this is just a job, and your pet project will never take priority, you'll be fine.

                      Viewing 1 - 10 of 1,010 Reviews
                      </>Embed

                      New Relic Reviews FAQs

                      New Relic has an overall rating of 3.7 out of 5, based on over 1,083 reviews left anonymously by employees. 62% of employees would recommend working at New Relic to a friend and 48% have a positive outlook for the business. This rating has decreased by -10% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, New Relic employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at New Relic. This rating has decreased by -4% over the last 12 months.

                      62% of New Relic employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated New Relic 4.1 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at New Relic to be senior leadership, career development, benefits and the cons to be diversity and inclusion, management.

                      Popular Careers with New Relic Job Seekers

                      JobsSalariesInterviews

                      Popular Conversations

                      Interview Tips

                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

                      Julie Ghilotti

                      Hello all. I'm not sure if this is the right place to post this. I've been searching for a job for 8 months now. I'm not sure if it's me or the companies not returning emails. I've had 3 interviews. I've had recruiters say they will email me and no emails. I'm getting really desperate for a job. I have production experience of 10 years. Manufacturing for 4 years. I'm on indeed, glassdoor, monster jobs, cannabis careers, craigslist, LinkedIn. I reved up my resume 3 times. Help please!

                      1
                      1 Comment

                      Portfolio Manager

                      When I'm applying to a new job, can I reuse letters of recommendation? I'm applying at an org I previously applied at but for a different position. Is it okay to reuse and not even change the position?

                      1
                      1 Comment

                      Morgan Stanley

                      How do you handle a technical question you have no answer to in an interview but related task is listed on the resume as responsibility. What is the best response?

                      1
                      0 Comments

                      Glassdoor has 1,083 New Relic reviews submitted anonymously by New Relic employees. Read employee reviews and ratings on Glassdoor to decide if New Relic is right for you.