New Relic Reviews
62% would recommend to a friend
(1010 total reviews)
58% approve of CEO
Found 1,010 of over 1K reviews
Updated Nov 22, 2023
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What people are saying about New Relic
2 years ago
New Relic Inc.
Considering a move to Zendesk as a Senior a commercial Account Executive. I'd love to hear from people who have worked in Sales at Zendesk and whether the brand and experience helped them on their career growth. I'm currently selling a very technical solution (Observability platform at New Relic) and wondering how beneficial it would be to sell something completely different
4 months ago
Women Who Code
New Relic Inc. Hi! Probably a long shot but, it'd be amazing if someone could give me a referral for a Senior Frontend Engineer role that they're currently hiring for! I'm currently a Senior Frontend Software Engineer at Women Who Code, with 4+ year work experience as a software engineer and I feel this role at New Relic aligns perfectly with my experience and skill-set.
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "The begging was good, things were going well but management changed and changes were not clear." (in 30 reviews)
- "Priorities are changing all of the time, seems like there are annual layoffs" (in 21 reviews)
- "There's no career development for PMs, and the job ladder associated with this title does not align with industry expectations." (in 6 reviews)
- "The managers being hired and promoted here are serious bullies with questionable ethics." (in 3 reviews)
- "19 and everyone must work from home." (in 2 reviews)
Ratings by Demographics
This rating reflects the overall rating of New Relic and is not affected by filters.
- 5.0FEATURED REVIEWJul 16, 2023Anonymous EmployeeCurrent Employee, more than 3 years
New Relic’s leadership team has led a massive transformation of the business over the past three years to set New Relic up for the long haul bs aggressive competitors. Along the way they’ve demonstrated strong, ethical leadership and empathy for those who are committed to helping he company succeed and gracefully moving on employees who are entitled or who lack the appropriate growth mindset required for such transformations. The pace of innovation is high and the consumption strategy is disruptive and exciting to be part of.
These aren’t cons, but things to be aware of if you are considering New Relic: transformations are hard work and require more sacrifice than a job on autopilot. The company cares about performance and is increasingly measuring individual efforts and managing accordingly.
- 5.0Aug 27, 2023Senior Software EngineerCurrent Employee, more than 1 year
Learn new technologies and contribute to different OKRs
None that I have noticed at this time,1
- 2.0Nov 14, 2023Anonymous EmployeeFormer Employee, more than 5 yearsSan Francisco, CA
- Good benefits - Good work life balance - You can work remote - Still some smart people
- What was a thriving place for diversity has seen a mass exodus for women, people of color, and LGBTIQ . Diversity is no longer a priority for the C Suite, and especially the CEO. - CEO drives a lot of churn always chasing the next dollar instead of what is best for the customer. - Culture is driven by giving the CEO whatever he wants and there is strong pressure to say yes. "Bill said" is real.
- 3.0Nov 22, 2023Customer Success ManagerCurrent Employee, more than 3 yearsSan Francisco, CA
Company still has a strong product offering that most customers like.
Company has not always acted with a very customer-friendly mindset making it difficult for those in customer facing roles.
- 3.0Jul 11, 2023Senior Solutions ConsultantFormer Employee, less than 1 yearNew York, NY
Plenty of opportunity to learn, but a very Dev-ops heavy knowledge is pretty crucial. You'll need to learn fast, find information that is basically tribal knowledge, and sometimes if there isn't a fix in the product, you'll have to build your own solutions. Which can be good if you were looking forward to that, but bad that you might have to be your own Products development. Good integration going forward to make the platform easier to navigate, especially with their Grok AI initiative. Remote first company as of right now. Compensation is market competitive. A good push for diversity and inclusion. Flexible PTO. Good benefits package.
Not a lot of room for any product developments that aren't already on the roadmap. So, if it's not already on the roadmap, it can be years (if ever) that the solution gets built. Or you can figure out a work around. Leadership seems to not have a clearly defined vision for more than 1 quarter at a time. Which makes it hard to create GTM planning and seem credible 3-6 months later. They definitely do work you pretty good and you will be very busy. Not necessarily a Con, but something worth noting.5
- 3.0Oct 5, 2023Account ExecutiveFormer Employee, more than 1 yearSan Francisco, CA
-Great insurance coverage -Good remote work policy -Great product, very useful in the market -Unlimited PTO is useful with the RIGHT leadership team
-Constant moving of the goal posts with no explanation -Very rare to hit quota as an AE - quotas are unattainable for most -Behind the back tactics from leadership - say one thing on all hands calls and then act differently in decision making -Uses the word "family" regularly - RED FLAG -Preaches care for the team but then they do the opposite
- 2.0Oct 13, 2023Customer Success ManagerCurrent Employee, more than 5 yearsLos Angeles, CA
- Company is in the process of going private and there's massive change going on. A motivated person could progress quickly - Genuinely good products & some very big clients - A market leader in APM - New owners bring new opportunities
- There have been a lot of redundancies and may well be more - There's not really a coherent vision at the moment - Pace of growth and innovation has slowed - Lots of change in the pricing model has left customers fatigued
- 3.0Nov 14, 2023Senior Solutions ConsultantFormer EmployeeWashington, DC
great product, team and talent
acquisition and privatization by PE firm poses great uncertainty for company and employees
- 2.0Jul 25, 2023Anonymous EmployeeCurrent Employee
Good pay, sometimes good work life balance, remote.
There is so much confusion internally. A lot of it stems from bad leadership but people often seem to not know what’s going on, things don’t get communicated well, everything is so disjointed and leaders make decisions without thinking through the implications which causes everyone to scramble. This often leads to decision being made that are short term bandaids, half baked ideas that cause chaos, issues, wasted time and stress for all. Also a lot of the time we hear leadership talk about our core values but they are not good at actually practicing them or creating trust and transparency across the organization. There needs to be a major shift in leadership because I feel like very talented and smart people are leaving or are left unmotivated as a result of the way things are run. I feel pretty stagnant here and I think a lot of people are only sticking around given the economy.8
- 5.0Oct 16, 2023Senior Data EngineerCurrent Employee, more than 1 yearSeattle, WA
Fun company. Relaxed at times which allows you to create best in class software. Everyone has their stuff together, and you work with a lot of brilliant people.
Sometimes priority shifting gets in the way. If you can remember that this is just a job, and your pet project will never take priority, you'll be fine.
New Relic Reviews FAQs
New Relic has an overall rating of 3.7 out of 5, based on over 1,083 reviews left anonymously by employees. 62% of employees would recommend working at New Relic to a friend and 48% have a positive outlook for the business. This rating has decreased by -10% over the last 12 months.
62% of New Relic employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated New Relic 4.1 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.