New Relic Reviews | Glassdoor

New Relic Reviews

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Found 286 reviews

4.5
StarStarStarStarStar
Rating TrendsRating Trends
89%
Recommend to a Friend
97%
Approve of CEO
New Relic CEO Lew Cirne
Lew Cirne
250 Ratings
Pros
  • "Amazing place to work if you are looking for autonomy and work life balance(in 31 reviews)

  • "Great product driven company that is driven by customer feedback(in 16 reviews)

Cons
  • "Growing pains from building the infrastructure to support a billion dollar company(in 28 reviews)

  • "really smart people in middle management and good managers(in 8 reviews)

More Pros and Cons
  1. Featured Review

    Helpful (3)

    New Relic is truly special company

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New Relic full-time for more than a year

    Pros

    Great leadership, great benefits and compensation, maniacal customer focus, massive YOY growth and culture best of best.

    Cons

    Need great people to keep up with our growth

    Advice to Management

    Never stop the focus on our customer and being such an ethical and transparent company for our customers, employees, partners and shareholders.

  2. Interview Review

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Deal Desk Analyst in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New Relic full-time for more than a year

    Pros

    New Relic is an incredible place to work that provides a daily challenge while allowing employees to be themselves at all times. The organization promotes an atmosphere of true teamwork and is evidenced by the commitment to succeed shown by each department.

    Cons

    Nothing negative in my experience so far.

    Advice to Management

    Keep up the good work.

  3. Great company to work for

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Solutions Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New Relic full-time for more than 4 years

    Pros

    Great team members, fun atmosphere, bonuses and stock options for working hard and garnering recognition

    Cons

    Challenges around technical growth with direct competition. For the sales team there is extreme pressure to cut corners on deals due to fears of losing out on revenue. I believe this is apart of a YoY growth of a business but we need to stick to the 5 main New Relic principles and not try to play by others rules.

    Advice to Management

    Keep working on growth and change as we move from a mid-sized to enterprise business.

  4. Helpful (2)

    Self-defeating Environment

    StarStarStarStarStar
      Current Employee - Anonymous Employee 
      Doesn't Recommend

      I have been working at New Relic full-time

      Pros

      - Nice office in Portland - The stock keeps going up

      Cons

      - There's a tremendous amount of rhetoric on wanting to run a highly resilient platform, but the actions and investments contradict this. - Falling behind technically as an organization because of an insistence to run the platform on-prem. Many folks are not even aware of what is possible in the public cloud. - There's a veil of autonomy for teams, ripped apart by micromanaging leadership. - Passive aggressive culture...

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    • Striving for and Achieving Excellence

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Development 
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at New Relic full-time

      Pros

      -SDR team has a proven methodology for success -senior, battle-hardened SDR management -clear promotion track to AE -business use case can be communicated effectively (but not too easily) - good building blocks for those looking to evolve into highly technical sales

      Cons

      -Benefits are good, but it would be awesome if we had catered lunches, as many tech companies do. This "con" perils in comparison to the positives of your career upside here.

    • Product Designer

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at New Relic full-time

      Pros

      Great culture, our values and efforts are clearly defined and performed on. Unlimited time off is highly encouraged from a management to staff level. Benefits are great!!

      Cons

      Lack of communication from product leaders.

    • Greatest place I have ever worked.

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Technical Support Engineer in Portland, OR
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at New Relic full-time for more than a year

      Pros

      Everything is a pro here! Pay, work-life balance, freedom, etc.

      Cons

      None that are major enough here. Would be more nit-picky than stating a con.

    • Helpful (6)

      OK Company that still has a lot to learn

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Talent Acquisition Coordinator in Portland, OR
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I worked at New Relic full-time for more than a year

      Pros

      Great location in Portland (downtown), nice facilities, up to date technology

      Cons

      lacking in training, not enough ramp up time allowed, management wants robotic people who can adapt with no time permitted, unsympathetic, extremely fast paced, managers need training on internal processes.

      Advice to Management

      New Relic is still a somewhat young company but management should be aware of the time that is required to ramp up a new employee (generally 3-6 months). Work with your hires to help them settle in and become comfortable with processes and procedures. Starting a new job is stressful and the first few months should be considered "learning time". Mistakes will be made, but don't be so quick to point fingers or terminate....

      Show More
    • Come live your best life with New Relic

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Support Customer Experience Manager in Portland, OR
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at New Relic full-time for more than 2 years

      Pros

      Benefits, culture, work environment, flexibility, amazing co-workers, snacks, events,

      Cons

      There will be days that you are challenged more than you would like.

    • Great company and people to work for

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Boston, MA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at New Relic full-time for more than a year

      Pros

      - Amazing benefits - Flextime off - Caring open culture - Top tier peers

      Cons

      It is too early to comment

    Found 286 reviews