Pactera Reviews | Glassdoor

Pactera Reviews

Updated July 19, 2018
300 reviews

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2.6
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Pactera CEO Tiak Koon Loh
Tiak Koon Loh
95 Ratings

300 Employee Reviews

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Pros
  • "I think the work-life balance here is probably the best part about working here" (in 13 reviews)

  • "flexible working hours at Pactera" (in 12 reviews)

Cons
  • "low pay and limited growth opportunities" (in 15 reviews)

  • "Unclear if career path and low pay" (in 10 reviews)

More Pros and Cons

  1. Featured Review

    "System Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer in Redmond, WA
    Current Employee - Systems Engineer in Redmond, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pactera full-time (Less than a year)

    Pros

    people are nice, easy to switch from different teams

    Cons

    lower salary and benefit comparing to big companies


  2. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Manager in Redmond, WA
    Current Employee - Delivery Manager in Redmond, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Pactera full-time (More than 8 years)

    Pros

    good company with nice people

    Cons

    salary is not very competitive but on average.

    Advice to Management

    Increase employee's benefit

  3. Helpful (1)

    "Solid for entry-level"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redmond, WA
    Current Employee - Anonymous Employee in Redmond, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Pactera full-time (More than a year)

    Pros

    Great place to start off your career in the tech field if you're fresh out of college or just joining the field from a different one. Management is friendly and always on top of what is best for the team.

    Cons

    Individual teams and projects/contracts may have great response and management but the upper levels tend to take a little longer to respond to requests. Though eventually they do get back to you and will stay on your issue until it is resolved.

    The pay is near the bottom end of the industry, don't expect dream living working on contracts here unless you tough it out for a few years.

    This is contract work so expect to be treated like a contractor, you may get lucky with the team you're on and you may also get put on a not so favorable team as well. Also expect to work very strange schedules at literally any time of the day during the week.

    Advice to Management

    Please take some time to re-evaluate the compensation for everyone, cost of living will only go up over the next few years.


  4. Helpful (3)

    "They cheat you on your last check"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Redmond, WA
    Former Employee - Program Manager in Redmond, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pactera full-time (Less than a year)

    Pros

    I was grateful to have a job.

    Cons

    On my last check they shorted me 8 hours. Now I have to go through Lni and I suppose sue them. I reported it to Microsoft, but I don't know if they can help.

    Other than that, they closed down one of the three reporting systems you have to use before my last day. I went into ADP on my last work day and it said I had been terminated. Pactera, after multiple mails, could not fix it.

    They promised 12 mo contract, it was only 2. I was sort-of ordered back into work for another project, but then they realized I had been terminated.

    All-in-all, it was a hard contract and they made it worse. BTW, I was hired as FT w/an annual salary as a v-. Sort-of a bait and switch thing.

    Advice to Management

    It is truly better to do the right thing.


  5. Helpful (4)

    "Really, really bad company"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Service Delivery Manager in Redmond, WA
    Current Employee - Service Delivery Manager in Redmond, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pactera full-time (Less than a year)

    Pros

    Avoid this company at all cost.

    Cons

    Don't come work at Pactera, it is very unstable.
    Pactera doesn't treat employees well, management is very dishonest.
    You might have a job one day and be gone the day after.
    Your manager doesn't have your back, backstabbing and badmouting are commonplace.
    Very sad and depressing place to work.

    Advice to Management

    Start something new, what can possibly be the benefit of continuing this nonsense?


  6. "High potential, dynamic place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redmond, WA
    Current Employee - Anonymous Employee in Redmond, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pactera full-time (Less than a year)

    Pros

    Lots of opportunity to grow and try interesting things in emerging areas

    Cons

    Can get pulled into multiple projects, consuming a lot of time

    Advice to Management

    Continue to invest in branding


  7. "Test engineer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pactera full-time

    Pros

    If you serve to good customer, you are lucky . You can learn a lot and the work atmosphere is good.

    Cons

    Big company have completed process but slow speed.

  8. Helpful (2)

    "Okay place to work if you are just starting out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Redmond, WA
    Former Employee - Anonymous Employee in Redmond, WA
    Doesn't Recommend
    Negative Outlook

    I worked at Pactera full-time (More than 3 years)

    Pros

    The people (not management) in the office are wonderful.

    Cons

    Unless you are sales, this company will do nothing for you. No raise even after multiple years, the benefits are so-so but each year it seems like they get less and less. They took away the flex-hours which was the only reason to stay.

    Advice to Management

    Treat your employees like they are real people and not just placeholders. People will work harder for you if you treat them well. You can’t expect people to work hard just because you say so.


  9. Helpful (2)

    "You can find a better place to work than here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Redmond, WA
    Former Employee - Anonymous Employee in Redmond, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pactera full-time (Less than a year)

    Pros

    Some good people work there and they see past the nonsense.

    Cons

    People in the Redmond office are not valued, there is no growth opportunity and if you offer options for change, they fall on deaf ears.
    There is favoritism, pay is below market and questionable business practices.
    Don't be surprised to have managers/leadership lie directly to your face. Integrity is something this place doesn't have.

    Advice to Management

    Until the leadership is changed there is no hope for any advice provided to be taken.
    Pactera's reputation in Seattle is overwhelmingly negative, that speaks for itself.


  10. Helpful (1)

    "Keep Looking, there are better places to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Pactera full-time (More than 5 years)

    Pros

    People are nice and the hours are ok

    Cons

    Upper management does not know what they are doing
    Questionable practices


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