Pactera Reviews | Glassdoor

Pactera Reviews

Updated February 21, 2017
218 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Pactera CEO Tiak Koon Loh
Tiak Koon Loh
56 Ratings

218 Employee Reviews

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Pros
Cons
  • Most holidays are not paid, lack of communication and no upward mobility (in 6 reviews)

  • Low pay, lack of care for employees, worse management (in 10 reviews)

More Pros and Cons

  1. "STE"

    Star Star Star Star Star
    Current Employee - Software Test Engineer in Federal Way, WA
    Current Employee - Software Test Engineer in Federal Way, WA

    I have been working at Pactera (Less than a year)

    Pros

    Very good work-life balance, very good work experience. Nice office. Learned a lot from this employee as well as they gave me the experience of a corporate level job experience.

    Cons

    No opportunity to work from home. Have to be present at work every day and only in the office. Special times are assigned to be available at the desk for the other people to locate you.


  2. "Transcriber"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Pactera full-time

    Pros

    Work from home, flexible location

    Cons

    No benefits, disorganized, language barrier


  3. Helpful (1)

    "Anonymous"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Pactera full-time

    Pros

    - Nice exposure to a variety of projects
    - Good learning experience

    Cons

    - Very much underpaid according to market norms
    - No transparency in teams and between teams
    - Too much discrimination and favoritism towards "one type of culture"
    - No visibility, no satisfaction and absolutely no growth.

    Advice to Management

    - Stop the favoritism and the discrimination
    - Stop trying to bring a different culture and expecting everyone to follow those norms!
    - Pay every person for their worth, not manipulate and try and treat people like cattle!
    - More transparency, more rewards for accomplishing stuff for the company!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Very flexible work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Representative in Seattle, WA
    Former Employee - Marketing Representative in Seattle, WA

    I worked at Pactera (Less than a year)

    Pros

    flexible working hours, work from home option

    Cons

    Lake of training and internal communication


  6. Helpful (2)

    "Only the Gods get the benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Test Operator in Vancouver, WA
    Current Employee - Test Operator in Vancouver, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Pactera full-time (More than a year)

    Pros

    $11 an hour come Jan 1st
    40 hrs a week.

    Cons

    3 shifts to choose from Grave, nights and late shift (get the picture?)
    No vac pay (We used to get them)
    No sick pay (We used to get them)
    No paid holidays (We used to get them)

    Advice to Management

    You just shot yourself in the foot, care to do it again and try for the head?


  7. Helpful (1)

    "A constant nightmare"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pactera full-time

    Pros

    The building is nice I guess.

    Cons

    Would you like to show up for your interview or your first day and have the person scheduled to meet you not there and non-responsive?

    Do you want to be administered a math test on your interview straight out of a kids magazine?

    Would you like to work for smug condescending managers who treat you like garbage?

    Would you like people to talk about you in another language ten feet away from you?

    Do you hate working with friendly or competent people?

    Do you like overly strict office environments that offer bad pay and little to no benefits?

    Do you enjoy having money owed to you arrive late, if at all?

    Then this is the job for you! Come work for Pactera, an anagram for eat crap, which is more enjoyable than working for Pactera.

    Advice to Management

    Management is the problem, so I guess fire yourselves. The management team can best be described as: 'if the Dunning-Kruger effect were a sentient monster that could split itself into multiple people.'


  8. Helpful (2)

    "Overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Pactera full-time (More than a year)

    Pros

    Great working with most of the team, clients included.

    Cons

    Difficult and somewhat verbally abusive supervisors.

    Advice to Management

    Do an EQ or emotional intelligence test on supervisors/managers.


  9. Helpful (1)

    "Ok job if you just need to work. It is not a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    They have a very flexible schedule, good health insurance(medical, dental, eye, life)

    Cons

    Most holidays are not paid, lack of communication and no upward mobility. I had 3 bosses in 7 months.


  10. "Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, WA
    Current Employee - Anonymous Employee in Vancouver, WA
    Recommends
    Positive Outlook

    I have been working at Pactera full-time (More than a year)

    Pros

    Excellent benefits, great people, location, hours

    Cons

    Pay is a bit on the low side

    Advice to Management

    None


  11. "Technician II"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Pactera full-time (Less than a year)

    Pros

    It can be a friendly place to work, and they were really trying to keep up retention while I was there.

    Cons

    Management was inconsistent about actual policies.
     Some of the leadership was fairly obviously inexperienced at the Roles they were in and it showed.

    Advice to Management

    Not everyone responds well to negative reinforcement, IE telling them how they messed up, without ever mentioning where and how they did something right.



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