Pampered Chef Reviews | Glassdoor

Pampered Chef Reviews

Updated August 16, 2017
165 reviews

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3.4
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Pampered Chef CEO Tracy Britt Cool
Tracy Britt Cool
30 Ratings

165 Employee Reviews

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Pros
  • Generally friendly atmosphere and free products every once in a while (in 17 reviews)

  • Great products which make it easier to sell (in 14 reviews)

Cons
More Pros and Cons

  1. "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Consultant in Harvey, LA
    Current Employee - Principal Consultant in Harvey, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pampered Chef part-time (Less than a year)

    Pros

    I love all of the Pampered Chef products!!!
    The recipes are great too!
    My customers are always delighted with the delicious entrees & appetizers !!! The presentation always delights them!
    This is a fun business that I enjoy doing in addition to my career as a Social Worker!
    The training is excellent! !!
    I am in awe of the founder Doris who started her company from her own kitchen many years ago!!!
    Wonderful in every way! 😍

    Cons

    Very few cons to list!
    I am still thinking......!!! 😍

    Advice to Management

    😍Keep up the good work!
    The training is awesome!
    The fund raising for charity makes Pampered Chef even more endearing! !!
    Love it!!!

    Pampered Chef Response

    Aug 9, 2017 – Chief People Officer

    So happy to hear you are enjoying your experience as a Pampered Chef Consultant. We couldn't do it without the amazing women and men in our field. Thanks for the feedback ! Wishing you much success... More


  2. Helpful (2)

    "Boring."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good work-life balance, coworkers are generally friendly, strong hires recently, professional learning opportunities, modern workspace, fairly organized. Transparency in business objectives at all levels. Berkshire-Hathaway. Some teams have fun and do well.

    Cons

    Pampered Chef moves at slow pace, checks for permission often, and does a lot of talking without a lot of doing. Compensation is average, not competitive. Outdated technology, both internally and consumer-facing. Outdated ideas and strongholds by veteran coworkers. Trying really hard to have a modern culture but not getting there. Very corporate considering that they aren't huge-- fearlessness and risk-taking are discouraged and there is a fear of making mistakes. High turnover rate due to unhappy coworkers and restructuring. Executive leadership does not really have a pulse on their teams.

    Advice to Management

    Stay competitive in the marketplace through better technology. Keep working on reinvention: it's not enough to preach values, make people believe in them. Find some wiggle room in the top-down model. Diversify.

  3. Helpful (8)

    "Company's going downhill and is in re-branding, rebuilding mode"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Pampered Chef full-time (More than 10 years)

    Pros

    Great benefits - medical, vacation, 401K. Generally friendly atmosphere and free products every once in a while.

    Cons

    Lost the family atmosphere among co-workers when the founder sold it to Berkshire-Hathaway, corporate culture took over and they took most of employees' little perks. Hiring micro-managers followed, and not surprisingly, revenue went down drastically. New team of officers are in rebuilding mode but most good people have been laid off or left and they couldn't hire enough to fill in positions leaving other employees to carry the burden of work they are not trained for. Majority of people who left are happier (spoke to most of them on Linked In) with their new gigs, including yours truly. Doesn't value loyalty. If you're working there a long time, they think of you as somewhat of a contributor to the slide and your days become numbered. May work best for new hires. They will probably like you more.

    Advice to Management

    Talk and listen to the common employees, the people who are actually down in the trenches doing the dirty work, and not to your managers and directors who are only very good at scheduling meetings and pointing fingers when something goes wrong. I heard they have a hard time filling out positions. I am not surprised at the very least.


  4. Helpful (3)

    "Not so great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pampered Chef full-time

    Pros

    finances seem to be good

    Cons

    leadership going off in different directions; employees confused

    Advice to Management

    get help on decisions


  5. "Poor Upper Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Addison, IL
    Former Employee - Anonymous Employee in Addison, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pampered Chef full-time (More than a year)

    Pros

    Cannot think of any pros.

    Cons

    Poorly run by upper management. Total disregard for the legal department as a whole.


  6. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant
    Current Employee - Consultant

    I have been working at Pampered Chef part-time

    Pros

    As far as multi-level marketing companies go, Pampered Chef is one of the best. The "buy in" has various price points and all are very reasonable, in my opinion. And you don't have to buy and store any inventory, it's all sold online.

    If you can build your customer base, you have the potential to earn good money.

    Cons

    It sales, so if you're not comfortable selling then this probably isn't the right fit.


  7. Helpful (15)

    "Wish they would really listen, great potential"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Pampered Chef full-time

    Pros

    Great products, huge brand loyalty which makes you proud. History of company is inspiring. Some really hardworking people here that make you want to do your best. Very book smart officer team. Driven and aspirational culture and that can be a great challenge to many.

    Cons

    Metric/kpi focus but no support to actually make the targets and if business changes, good luck trying to get flexibility. Poor work/life balance with no end in sight. Budget approach is too strict with no flex for training, recognition, team building unless in some teams with influence. Job security is always in question.

    Advice to Management

    Officer team needs EQ training and hands-on experience to better relate to the work that really occurs. Walk around all floors and areas, talk to people. Can't keep cutting jobs and achieve same results with no/little investment. Value experience and empower/trust your team vs micromanaging and analysis paralysis. You have some great people, let them do their job.

  8. "All in what you make it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Independent Consultant in Londonderry, NH
    Current Employee - Independent Consultant in Londonderry, NH
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Pampered Chef part-time (Less than a year)

    Pros

    Great products which make it easier to sell
    Website makes it easy to connect with customers
    The ability to have virtual parties is awesome if you make money at it!

    Cons

    Constant overwhelming contact from your director
    Costs quite a bit up front
    Cannot have a full time job and do this. There is just not enough time.


  9. Helpful (4)

    "Changing for the better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Addison, IL
    Current Employee - Marketing in Addison, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pampered Chef full-time (More than 3 years)

    Pros

    Smart, authentic, passionate CEO; supportive manager who pushes our team to always improve; coworkers who I genuinely like and care about; work that's challenging; ability to affect change; opportunity and responsibility to directly contribute to key company goals; Berkshire Hathaway-owned; opportunities to take on projects outside of normal job scope; company and individuals departments often have events that allow coworkers to spend time together outside of work hours--whether at a volunteer event, happy hour event or other fun team bonding event; encouragement to attend conferences and participate in other development opportunities (paid for by company); consistent in-office development opportunities; ongoing anonymous surveying of coworkers to determine where and how the coworker experience can be improved--and subsequent action plans from officers to address areas for opportunity; most department heads open to flex hours for coworkers; discounted--and sometimes free--products (hey, it's a nice perk!); company has truly come a long way in a short time.

    Cons

    Consider improving the maternity leave to be a bit more competitive. Still some work to do to ensure company values are adhered to company-wide.

    Advice to Management

    I think the decisions that have been made over the last few years have been spot-on, even if they weren't "popular" with everyone in the company. Continue to find ways to reward and challenge high performers, and continue to offer career development programs. Ensure coworkers are accountable for upholding the company values.

    Pampered Chef Response

    Apr 17, 2017 – Chief People Officer

    THANK YOU! We are thrilled to hear you are enjoying the changes we are making at PC.
    For the last year, our business momentum has been very positive and we are seeing the results of all our hard... More


  10. "Good track"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pampered Chef full-time

    Pros

    Team is amazing and work is interesting.

    Cons

    Please respond sooner so hiring can get little more easier

    Advice to Management

    Nothing yet. I haven't started so this advice would not be useful

    Pampered Chef Response

    Apr 17, 2017 – Chief People Officer

    Happy to hear you are enjoying your experience at PC! Thanks for the note.


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