Percolate Reviews | Glassdoor

Percolate Reviews

Updated March 17, 2018
133 reviews

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3.8
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Percolate CEO Randy Wootton
Randy Wootton
3 Ratings

133 Employee Reviews

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Pros
  • Percolate has a great product, and the people are incredible (in 10 reviews)

  • It is an excellent SaaS company with a positive and bright future with room to grow your career (in 5 reviews)

Cons
  • Do not believe in any work life balance (in 11 reviews)

  • I would also like to address the prior comment on here about a hard fast paced environment (in 6 reviews)

More Pros and Cons

  1. Helpful (6)

    "Honest and updated review 2018"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Percolate full-time (More than a year)

    Pros

    - Product has been massively upgraded in past 12 months
    - So has the average employee and manager skill and experience level
    - Largely new (1+ year) exec team establishing trust in employees
    - Extremely customer focused company with incredible feedback from customers
    - Amazing culture and increasing amount of focus on hiring and retaining top talent

    Cons

    - Lots of strategy pivots and employee burnout historically as the company strived for product-market fit. But things are trending up now.
    - Stalled from a growth perspective, but 2018 will be a growth year.
    - Didn't pay well historically. That is also changing now
    - Can do a better job handing employee departures

    Advice to Management

    - Stick to the 2018 plan
    - Continue to focus on employee and customer retention, both critical to achieving our goals


  2. Helpful (1)

    "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Percolate full-time

    Pros

    Exciting time at the company. The company has a positive culture, good people, great product, collaborative culture, a strong vision and competent leadership

    Cons

    There is a hangover from colleagues that have been here a while due to previous organizational changes and pivots. That said, everyone is excited about the direction we are heading

  3. Helpful (1)

    "Great place to build/start career, but little to no internal growth."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Approves of CEO

    I worked at Percolate full-time (More than a year)

    Pros

    - Percolate hires amazing people, serious talent in all departments.
    - Cool product, great location in NY.
    - Very good compensation.

    Cons

    - Little to no room for internal growth.
    - Communication issues from upper management to teams.
    - Teams have own set of priorities, often shows.
    - Constantly fluctuating amount of employees.

    Advice to Management

    - Value employees career path and make it a priority. Percolate is a unique product in the marketplace and takes time to learn, high turnover means that there are longer ramping periods and causes serious set-backs for the entire company.


  4. Helpful (1)

    "Strong potential with new leadership bringing accountability into focus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Percolate full-time (Less than a year)

    Pros

    --New, experienced leadership fostering a more positive culture of ownership and accountability
    --Strong market need for the product
    --Quickly evolving product is addressing more and more of the higher-value, upstream marketing

    Cons

    --Employee retention is still a distraction, though some of the churn is a good thing in the long term
    --Not uncommon in tech, but there's a lack of diversity in senior management
    --Three regional offices feel a bit disconnected, but there's promising work being done to improve relations

    Advice to Management

    --Focus on improving Sales and Marketing messaging, tactics, and effectiveness
    --Continue pushing individuals to have a sense of ownership in addressing operational gaps
    --Maintain transparency and keep modeling a positive, energetic culture
    --Improve product ease-of-use and consider how to make it stickier for all users
    --Consider a more competitive benefits package


  5. Helpful (4)

    "Great product, needs to stop pivoting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great people and intelligent executives.

    Cons

    Needs to stop pivoting the vision so the product will be less buggy.


  6. Helpful (15)

    "Sinking fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Percolate full-time (More than a year)

    Pros

    Great office locations and good coffee

    Cons

    Where to start...Direction from the top is atrocious. Unapproachable and accusatory. Both founders believe they are gifts from above the way they treat their employees

    There is a real lack of mgmt. The people that are put in place, do not have the experience to make decisions

    Absolutely no accountability when things go wrong.

    Do not believe in any work life balance. You are looked down upon if you take vacation.

    Product has no real market fit. It is a nice to have. Not a need to have.

    From every part of the organization, people are looking to get out. My advice to anyone looking at a job here is to speak with current employees outside of the hiring process to get a real feel on what its like to work there.


  7. Helpful (5)

    "Great product, crazy culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager
    Current Employee - Account Manager
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Percolate full-time (More than a year)

    Pros

    The product is great. Customer service and lead gen are spot on.

    Cons

    Success is based on political acumen. And politics change like the wind. Tremendous attrition will keep them from reaching any meaningful accomplishments.

  8. Helpful (4)

    "Best People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I have been working at Percolate full-time

    Pros

    Speedy and fun recruiting process. Great work culture and team. Office is always lively and atmosphere is laidback.

    Cons

    It's a startup still, so know it for what it is.


  9. Helpful (5)

    "Love this company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development in New York, NY
    Current Employee - Business Development in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Percolate full-time (Less than a year)

    Pros

    Percolate has been nothing other than an amazing experience. My recruitment process was transparent and seamless. Once I got my offer, I knew this was exactly where I wanted to be. The culture and the atmosphere is welcoming, inviting, and it makes me enjoy coming to work in the morning.

    Cons

    no complaints on my end!

    Advice to Management

    Keep up the good work.


  10. Helpful (2)

    "Collections Specialist Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections Specialist in New York, NY
    Current Employee - Collections Specialist in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Percolate (More than a year)

    Pros

    Very laid back company, nice atmosphere, smart boss, easy recruiting process

    Cons

    The work itself isn't simulating, very repetitive


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