Protection 1 Reviews
Updated Aug 18, 2020
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Recommend to a Friend
Approve of CEO
Tim Whall
93 Ratings
Pros
"My direct manager, time off, employee alarm benefits" (in 7 reviews)
"Good people that do their best to serve the customer and meet company standards" (in 6 reviews)
Cons
"Upper management loses touch of mid management at times" (in 9 reviews)
"P1 name was then changed and the family atmosphere was drastically changed" (in 8 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
"Comfortable environment"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at Protection 1 full-time for less than a year
Pros
Great support from employees across the United States.
Cons
Can not think of any
"Not the same"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNeutral OutlookNo opinion of CEOI have been working at Protection 1 full-time for more than 5 years
Pros
benefits, coworkers, environment, office space
Cons
hours, micro management, flexibility, Management
"Awesome job, casual atmosphere"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookNo opinion of CEOI worked at Protection 1 full-time for more than 5 years
Pros
Flexible management and good pay
Cons
Not much room to advance
"The job is great but...."
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNeutral OutlookApproves of CEOI have been working at Protection 1 full-time for more than 3 years
Pros
Decent pay, benefits, excellent community resources.
Cons
It's like being in high school again.
"Good Company"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
I worked at Protection 1 full-time for less than a year
Pros
Good friendly feel among coworkers. No max call lengths, we'd work with the tech or customer until the problem was fixed.
Cons
Could have had better benefits.
"I would have retired with this company..."
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookApproves of CEOI worked at Protection 1 full-time for more than 10 years
Pros
The people! From upper management, technicians to office personnel they have nothing but the best. The company always made me feel like family.
Cons
Things quickly changed when a large security firm was purchased. P1 name was then changed and the family atmosphere was drastically changed.
- Helpful (1)
Pros
The only benefit to the job is the paycheck.
Cons
Too many to list. They violate their own policies constantly
- Helpful (1)
"Now they are ADT"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Protection 1 full-time for less than a year
Pros
Overtime as needed, helping people, challenging, good benefits
Cons
Rules don't apply to everyone, management has favorites, too little quality control for clientele requests/account documentation, performance goals all about numbers not about quality, very little supervision of dispatchers on the floor, businesses/customers frequently calling in to complain about bad maintenance or failure to follow up on service or technical issues that affected their security, when referring a complaint to someone they generally got blown off instead of assisted which made customer service calls difficult, advancement was available but definitely NOT desired due to small increases in pay and HUGE increases in expectations/liabilities.
Continue reading - Helpful (1)
"Tech Support"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Protection 1 full-time for more than 3 years
Pros
Lots of OT for whoever wants it
Cons
No room for growth Extremely poor management Poor Training Mandatory OT for Time change up dates PTO is hard to use- only 2 people off per day
Continue reading Pros
decent commissions at times over the years.
Cons
no base salary and too many changes in commissions
Join the Protection 1 team