RingCentral Reviews

Updated Aug 4, 2020

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4.6
94%
Recommend to a Friend
97%
Approve of CEO
RingCentral Founder, Chairman & CEO Vlad Shmunis (no image)
Vlad Shmunis
565 Ratings
Pros
Cons
  • "Fast paced environment so things can change quick(in 23 reviews)

  • "Because of the rapid growth being the leader in the UCaas space, growing pains is the only downside but can be looked at as an upside(in 18 reviews)

More Pros and Cons
  1. Featured Review

    "Couldn't Have Made A Better Career Move"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Development Representative in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RingCentral full-time for more than a year

    Pros

    I've been at RingCentral for a year and don't have one negative thing to say about this company. From day one, I have been welcomed and appreciated for my work (big or small) and the Team culture is unlike anything I've experienced before. They truly want you to thrive and be happy!

    Cons

    Working From Home is nice... but I miss breakfast, lunch, put-put, and ping pong at the office!! ;)

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  2. COVID-19

    "Great Company, Great Domain"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Belmont, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RingCentral full-time for less than a year

    Pros

    + involved leadership, caring and respectful + lots of energy and passion - a rare mix of the great parts of a start-up taking on big players and also being a billion dollar company. + The domain - unified communication - is huge, mostly untapped, and with pandemics, etc., has never been more important to humanity. The best thing is the leadership team. People really care. They are genuine.

    Cons

    Growing pains, execs can be TOO hands on at times. Still evolving product process, especially around product design

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  3. "Terrific growing team"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President User Experience in Belmont, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RingCentral full-time for more than 3 years

    Pros

    Bottom line is that RingCentral is a well-run, high growth organization with tremendous product-market fit at the intersection of technology and how actual people do actual jobs. Our products help our users succeed in their work collaboration and thrive, especially in a newly remote work environment. Our designers, product managers and developers make an actual difference, every day, in all of those user's lives. Our User Experience team at RingCentral is a global, high performing and low drama collaborative group of individuals working together to solve interesting and difficult problems.

    Cons

    RingCentral is growing 30_+ annually, which is pretty terrific for a maturing public company. The pace is fast, and accountability is high as we are all dependent on each other. In a high-growth organization, it is critical to continually reinvent processes, because what worked last year won't work anymore. If you're more comfortable settling into to a steady paced, relatively stable role, this isn't the place for you.

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  4. "Phenominal (almost)"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RingCentral full-time for more than a year

    Pros

    Cannot say enough great things about RingCentral. Seriously phenominal product and always changing the industry. From a team perspective, everyone is absolutely amazing to work with. Upper management is easily accessable and anyone (and I mean anyone) will give up calendar time to help/contribute where they can. The bread and butter of this company lies at the managerial level who truly care about their employees. Being at several companies in different industries this has been byfar the best experience.

    Cons

    Initial training is great - ongoing training is sub par. Post-sales process is overly involved, and keeps employees from being effective in day-to-day. Internal movement is also very, very difficult. While the opportunities are there - your search and desire quickly gets killed by manager/C-Level decision to not enable other teams for your leadership. Pay, compared to other competitors is lower.

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  5. "Okay title"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Success Manager 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at RingCentral full-time for more than 3 years

    Pros

    Good Salaries, Stock Options, Generous Vacation Allotment,

    Cons

    Product is unstable, Invoicing is a nightmare and handled by Customer Success Team, heavy heavy workload.

  6. "Strong Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Belmont, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at RingCentral full-time for more than 3 years

    Pros

    Many great people, made life long friends

    Cons

    Headquarters is slightly remote in the Belmont, CA area

  7. "You Want To Build A Career Here"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Solutions Architect in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RingCentral full-time for more than a year

    Pros

    People, Culture, Excitement, Fast-Paced, Customer-Focused

    Cons

    I don't have any cons

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  8. "Mix a great product, people & management and you have the BEST place to work. After 2 yrs I love it even more than day 1"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Solutions Engineer in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RingCentral full-time for more than a year

    Pros

    Culture, Product, People, Vision, Management

    Cons

    Long hiring process, so be patient.

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  9. "Great Place to Work!!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Partner Solutions Engineer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RingCentral full-time for less than a year

    Pros

    They give you ll the tools to make you successful. They believe that as a Team, everyone achieves more!

    Cons

    That I wasn't working here years ago!!

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  10. COVID-19

    "Best company I've ever worked for by a long shot"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Solutions Engineer in San Clemente, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RingCentral full-time for more than a year

    Pros

    RingCentral values and invests in its employees. I enjoy getting to work from home every day. The Solution Engineering team is incredible under the leadership of Amir Steven and Craig. It's an honor to be a part of such a great team.

    Cons

    The company is growing quickly and learning everyone's names and roles can be a bit challenging. Thankfully the team has a strong team mindset and everyone works hard to help everyone else out.

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    RingCentral Response

    July 9, 2020RingCentral Employee Success

    Thank you for taking the time to leave a review. Your work and dedication to our product, customers, and experience is extremely valued and appreciated. We agree that collaboration and teamwork is at the core of our culture and management team truly cares about the well-being and success of their team. Your kind words definitely go a long way so thank you for sharing your positive feedback!

Found 712 reviews