SMART Technologies Reviews

Updated May 8, 2020

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3.3
57%
Recommend to a Friend
86%
Approve of CEO
SMART Technologies CEO Greg Estell
Greg Estell
30 Ratings
Pros
  • "Leave policies are excellent and they sure take care of your work life balance(in 26 reviews)

  • "Had some great people working there(in 25 reviews)

Cons
  • "Upper management makes poor business decisions(in 16 reviews)

  • "Senior management have an unhelpful habit of venting their frustration via negative emails to all staff (e(in 12 reviews)

More Pros and Cons
  1. "Training Specialist"

    5.0
    Current Employee - Anonymous Employee 

    I have been working at SMART Technologies full-time

    Pros

    Great environment to work in and easy interview questions

    Cons

    Fun job and no cons

    SMART Technologies2019-09-10
  2. Helpful (1)

    "No clear vision"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SMART Technologies full-time

    Pros

    Good compensation plan and benefits

    Cons

    A confusing place to work- give very little guidance and then when they do, the expectations change. There doesn't seem to be a clear pathway to being successful in a crowded market with other less expensive competitors who offer product as good, or better at a lower price.

    SMART Technologies2019-09-29
  3. "SMART Is a great place to work!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - District Education Manager in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at SMART Technologies full-time for less than a year

    Pros

    Everyone is working toward a common goal of driving sales, from Marketing to of course sales, but also at the Executive level. There is a great focus on improving the products, but also listening to employees and changing processes and procedures to improve results.

    Cons

    The only drawback is the boundless number of meetings each week.

    Continue reading
    SMART Technologies2019-04-04
  4. "Lot of work but good pay"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Developer in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SMART Technologies full-time for more than 5 years

    Pros

    Great pay Organized Management

    Cons

    Lots of work load Egoistic Co-workers

    SMART Technologies2019-03-11
  5. Helpful (1)

    "Lost Innovation"

    3.0
    Former Employee - Senior Manager 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SMART Technologies full-time

    Pros

    Good benefits and flexible work scheudles

    Cons

    Management structure did not promote growth from within. Too many middle managers vying for promotions put their careers in front of those working for them.

    SMART Technologies2019-03-01
  6. Helpful (5)

    "Horrible culture, horrible managers, horrible employee morale, and horrible work/family life balance. Run, don’t walk."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SMART Technologies full-time for more than 8 years

    Pros

    Being the 800 lb gorilla in the market place isn’t a bad spot to have. However, their arrogance is a pitfall and their market share is falling.

    Cons

    Too many to list, but here are a few. Sales targets are always unobtainable. Missing targets can mean losing your job. Micromanagement is extreme. Execs and managers in the habit of taking direct report ideas and running with them as if the ideas are their own and taking credit for it. Fire drills nearly every day just to make managers look good and no other reason. Execs and managers could care less about employee’s family life, just hit the deadline is the theme. Product failures hard to keep up with and prevents reoccurring sales. Product delays even harder with all the blame passed down to sales for poor forecasting. All departments live in their own silos and cross communication is non-existent. Marketing, also known as sales prevention, does not listen to customers or field sales with first hand knowledge of customer needs. Product management is even worse and do not listen. Everyone lives in fear of layoffs. At least 700-800 people laid off since 2012. Layoffs each year are consistent due to re-orgs and change in direction. Lots of backstabbing taking place. Can’t trust anyone. C-levels think they have an open door policy, but mid level managers do not allow it. Employees are told NOT to reach out to any C level exec without letting their manager know or going through them. No one there practices what they preach. It’s a shame to see a company that was once thriving with good people deteriorate to such a mess of a place to work with no consistent direction.

    Continue reading
    SMART Technologies2019-01-15
  7. "Enjoyed my team but upper management needs to get it together"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SMART Technologies full-time for more than 3 years

    Pros

    Interesting products for development. Creative and innovative challenges.

    Cons

    Upper management makes bad financial decisions that are felt at the lower rung of employment.

    Continue reading
    SMART Technologies2018-06-27
  8. Helpful (2)

    "Old boys no new ideas"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at SMART Technologies full-time for more than 3 years

    Pros

    A few really good people there.

    Cons

    It’s already been said but Nortell mindset (big failure of a company all smarts managers and execs came from). If you’re not in the nortell club you’re chances to advance are slim to none. Do yourself a favor and look elsewhere.

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    SMART Technologies2018-01-17
  9. Helpful (4)

    "dying company, bland solutions"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SMART Technologies full-time for more than 3 years

    Pros

    work/life balance, cool to make a difference in education.

    Cons

    with new ownership the company is being gutted. the only execs left are those that can't land anywhere else.

    Continue reading
    SMART Technologies2017-11-28
  10. Helpful (4)

    "Good people, bad ideas"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at SMART Technologies full-time

    Pros

    Great people Casual office atmosphere Helpful employees

    Cons

    History of poor strategic management decisions Kapp42 - one of the biggest failures since the Titanic

    Continue reading
    SMART Technologies2017-10-18
Found 249 reviews