Singtel Reviews | Glassdoor

Singtel Reviews

Updated July 7, 2018
479 reviews

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3.1
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Singtel SingTel Group CEO Chua Sock Koong
Chua Sock Koong
183 Ratings

479 Employee Reviews

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Pros
  • "Comfortable working environment, work life balance" (in 49 reviews)

  • "International and multicultural working environment" (in 41 reviews)

Cons
More Pros and Cons

  1. "Sales Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Manager in Dallas, TX
    Current Employee - Regional Sales Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Singtel full-time (More than 10 years)

    Pros

    Singtel has a world class product and manages it's businesses in a very efficient manner. The personnel that are employed at Singtel are very knowledgeable and it is a company where you can set up a career not just a job.

    Cons

    Sometimes working from the US is difficult due to the time difference with Singapore.

    Advice to Management

    Add more headcount to help grow the business.

    Singtel Response

    Dec 26, 2017 – VP, Group Talent Management and Development

    Thank you for your encouraging posts and also your contribution for more than 10 years ! Your posts sounds really similar to another one posted on Dec 8 - my response will be consistent. For... More


  2. Helpful (3)

    "Worst-run company in the history of telecom - they may be good in Singapore but NOT in the US!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Account Manager in Chicago, IL
    Former Employee - Global Account Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Singtel full-time (More than 3 years)

    Pros

    I got paid, although the chuckleheads that run the US operations tried to cut my salary.

    Cons

    Management bad
    Benefits bad
    No camaraderie and the morale is terrible

    Advice to Management

    Get rid of US, UK and Germany management
    Improve CRM
    Increase pay commensurate with region

  3. Helpful (4)

    "Account Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Singtel full-time

    Pros

    Work from home. Decent pay and benefits

    Cons

    New leadership in US/Europe does not know how to manage Large customers - comes from a Transactional business. Micromanages employees. Unrealistic quota's and expectations

    Advice to Management

    Take a long hard look at upper management, new policies that have been put in place, and find out the real reason people are leaving in droves.


  4. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Singtel full-time

    Pros

    Work life balance is second to none. Direct manager is the best i have ever had the pleasure to work with. Singtel is a well respected company globally.

    Cons

    Internal navigation can be a challenge. Once you learn how to navigate, its not that bad. Every company has its challenges so Singtel is no different.

    Singtel Response

    Dec 25, 2017 – VP, Group Talent Management and Development

    Hi hi - thanks for your encouraging post and for your contribution to the company ! It is great to know that you have found work/life balance and a great Boss ! What a great combination ! Yup, as in... More


  5. Helpful (5)

    "Terrible company - no direction nor strategy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Development Manager in Dallas, TX
    Former Employee - Senior Business Development Manager in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Singtel full-time (More than a year)

    Pros

    Decent pay
    Nice people
    Work from home

    Cons

    "hunter" (big game hunter) position is useless
    upper management has no direction or strategy for success in FY
    upper management has no idea how to run a company headquartered overseas
    no tact as to dealing with stakeholders in Singapore

    Advice to Management

    Remove current upper management (UK, USA, Germany) and replace with internal management and when you come up with a cockamamie position like Big Game Hunter, make sure that you don't set them up for failure.


  6. Helpful (10)

    "Horrible Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Singtel full-time

    Pros

    Not sure there are any right now.

    Cons

    New management lacks experience, provides no support to employees, has unrealistic expectations. New management vindictive toward employees. Raises not commensurate with industry and area standards; benefits subpar. Company and management show no loyalty or care for employees. Extremely low employee morale. Corporate HQ shows no awareness of or care for issues outside of HQ locale.

    Advice to Management

    Change management personnel and culture to value employees, improve morale, and increase desire to work for Singtel.


  7. Helpful (4)

    "Don’t Recommend At All"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Singtel full-time (More than 3 years)

    Pros

    Pay check hasn’t bounced yet

    Cons

    Salary not compatible with location
    Low or no raises
    Work life balance nonexistent
    Moarale nonexistent
    Management doesn’t care about employees
    Cheapest company ever

    Advice to Management

    Wake up HQ Singapore
    Hire new management in US

  8. Helpful (13)

    "Singtel USA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redwood City, CA
    Current Employee - Anonymous Employee in Redwood City, CA

    I have been working at Singtel full-time

    Pros

    Working remotely
    Great team members
    Formerly there was a fun, team culture
    Grow technical knowledge

    Cons

    New sales leaders in USA have driven morale to an all-time low
    New sales leaders lack character, not respected by many
    Extreme micro-management
    Shared/No commission on assigned accounts

    Advice to Management

    Execs in Singapore seem to have no clue how bad things are in the USA. Get feedback from those on the front lines.


  9. Helpful (7)

    "Singtel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Singtel full-time

    Pros

    Good for retirement
    Good for cruising along with not much consequences.
    Push things to vendors is easy

    Cons

    HR always seems to want the upperhand

    Advice to Management

    Encourage more creativity

    Singtel Response

    Aug 1, 2017 – VP, Group Talent Management and Development

    Hi there ! Your post reinforces my belief that social media posts are really different perspectives from different vantage points. Since you have shared your views - here's mine : I wish that... More


  10. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Recommends
    Positive Outlook

    I worked at Singtel full-time (More than a year)

    Pros

    Good working environment and friendly bosses

    Cons

    No room for transfer easily

    Singtel Response

    Mar 4, 2017 – VP, Group Talent Management and Development

    Hi there ! thank you so much for your positive reviews - totally agree that the working environment is quite good. We do have a policy to allow internal transfers and totally hear you that it needs... More


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