SiriusXM Reviews | Glassdoor

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SiriusXM Reviews

Updated February 20, 2018
320 reviews

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3.1
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
SiriusXM CEO James E. Meyer
James E. Meyer
89 Ratings

320 Employee Reviews

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Pros
  • Casual work environment, continuous training (in 22 reviews)

  • Atmosphere is laid back but engaging (in 17 reviews)

Cons
More Pros and Cons

  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager - Information Systems in Irving, TX
    Current Employee - Manager - Information Systems in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SiriusXM full-time (More than 5 years)

    Pros

    Great benefits, and smart people!

    Cons

    I don't have any cons to outline.

    Advice to Management

    Great Senior Leadership!


  2. "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SiriusXM part-time

    Pros

    Great people with positive attitudes and enthusiasm.

    Cons

    Can be a little difficult to move up.

    Advice to Management

    None

  3. "Fun Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SiriusXM full-time

    Pros

    Fun place and great learning experience.

    Cons

    None found so far. Thanks

    Advice to Management

    Good work


  4. "Good $. Work Lift Balance? Meh."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End in New York, NY
    Current Employee - Front End in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SiriusXM full-time (More than a year)

    Pros

    sxm will pay a good salary to its employees

    Cons

    sxm will not always make sure that there is a good work and life balance

    Advice to Management

    hire good managers


  5. "Ratchet Call Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Response Specialist in Irving, TX
    Current Employee - Response Specialist in Irving, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SiriusXM full-time (Less than a year)

    Pros

    "Free Drinks" $15/hr, Gym, Overtime, Employees are friendly

    Cons

    Underpaid for the amount of work required, No raises when getting cross-trained on another OEM, Mandatory cross-training required, Shifts, PTO Accrual, High turn-over rate Etc.

    The company is okay for someone who is needing call center experience and don't have a social life or goals or wanting to travel. The call center is 24/7. When you are hired you pull a number and that determines what your shift will be, it is very hard to get another shift although they will lie and tell you they honor work/life balance. This is the smallest call center I have ever been apart of and a lot of drama and mess has been occurring lately. The call center is very busy and you will become frustrated due to not enough agents on the floor. PTO is terrible.

    Advice to Management

    Listen to your employees and try to find ways to bring the morale up and actually give employees raises when learning a new OEM.


  6. Helpful (1)

    "Engineering Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SiriusXM full-time

    Pros

    Good Location
    Chance to use current technology

    Cons

    Mixed communication
    Unclear direction for staff

    Advice to Management

    Communicate better


  7. Helpful (2)

    "Back stabbing environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice office building, you get most of the Federal Holidays

    Cons

    Back stabbing environment, I would not recommencement this employer to my worst enemy

  8. Helpful (2)

    "You've been warned"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager
    Former Employee - Senior Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SiriusXM full-time (More than a year)

    Pros

    Average pay.

    15 days off/yr to start. Other than days off the benefits are bad.

    Cons

    Any negative reviews you might read on here are true. Highly political with petty grudges, some upper mgmt are just plain disrespectful, and people talking bad about each other behind their backs. Company culture ranges from non-existent to depressing.

    No real raises to speak of, and promotions won't happen for 3-4 years so you have to be patient to get recognized, even as a top performer. Managers use the stick and not the carrot to "motivate" in a chaotic environment. There are good VPs but bad VPs are more common.

    Advice to Management

    Clean house with management. Reward the people doing the actual work.


  9. Helpful (4)

    "Too much pressure on developers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Java Developer in New York, NY
    Current Employee - Java Developer in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at SiriusXM full-time (More than 3 years)

    Pros

    company has company parties around holidays

    Cons

    Overworked
    underpaid
    lots of issues that seems to keep piling up

    Advice to Management

    Get better business people so that crap doesn't keep on falling on Dev last minute


  10. Helpful (3)

    "Top Heavy Mgmt..Do not Care About Staff - Hubris"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical in Washington, DC
    Current Employee - Technical in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at SiriusXM full-time (More than 8 years)

    Pros

    Decent pay and benefits. Its a paycheck.

    Cons

    Overworked and no respect for personal boundaries. Call you on days off, during vacation, off hours, etc..no training or support...at all. Manage with fear. Worry more about who they can blame, rather than how they can resolve a problem. The list is endless

    Advice to Management

    Try solving the problem rather than blaming others for your mistakes. Plan projects and communicate your plans. Eliminate hubris of thinking you have or know all the best solutions.


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