Snap Reviews | Glassdoor

Snap Reviews

Updated February 14, 2019
178 reviews

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3.0
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Snap CEO Evan Spiegel
Evan Spiegel
125 Ratings

Employee Reviews

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Pros
  • "Free food with option to dine out at restaurants" (in 34 reviews)

  • "some reviews talk about work-life balance issues, however I see that balance is up to the employee" (in 6 reviews)

Cons
  • "No work/life balance; a ton of OT" (in 12 reviews)

  • "Huge divide betweeen contract and regular full time employees" (in 7 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (16)

    "A home for people that like to get stuff done."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Santa Monica, CA
    Current Employee - Program Manager in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Snap full-time (More than 3 years)

    Pros

    Ability to make an impact big or small
    Tons of development opportunities
    Benefits are amazing
    Lots of interesting events every day
    Investment in current employees skill set
    FOOD!

    Cons

    The Pace can be hectic for some people
    Being tactical is sometimes required regardless of your level

    Advice to Management

    When making changes to the way our business operates, make sure to do a good job of explaining the why. As long as employees feel like they know why a decision was made, it will help the company feel more transparent.


  2. "Ok place"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Snap full-time (More than 3 years)

    Pros

    Good growth, great learnings and good pay

    Cons

    Work life balance can be tough

  3. "There for the people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Snap full-time (More than a year)

    Pros

    The people and culture. Everyone is so smart. Everyone is so willing to help each other out for the better of the company. It was great being around everyone and the company culture was amazing. They really take care of their employees and it was a great experience.

    Cons

    When I was working there, transparency was an issue. A lot of things are moving in the background in your own department that people are unaware of until the very last minute.


  4. "One of the best when it comes to AR jobs. Those who complain usually have an overblown ego and sub-par skill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Snap full-time (More than 3 years)

    Pros

    Some of the best tech when it comes to AR, fast paced, select teams have amazing talent, lots of opportunities for cross-team collaboration, great benefits package, above average compensation if you're a skilled specialist, stock options.

    Cons

    Some teams have a lot of recent college grads, who might have high technical skill but no real world experience.
    It's a job, you have to show up and do the work :)


  5. "A great place to get experience working in corporate security."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Officer in Santa Monica, CA
    Current Employee - Security Officer in Santa Monica, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Snap full-time (More than 3 years)

    Pros

    Excellent health insurance
    Cash incentives for commuting/parking
    Yearly raises/shift changes based on time with the company
    Great team to work with
    Full employee of the company

    Cons

    Frequent management changes
    Changes in policy due to management changes

    Advice to Management

    Listen to your officers when they explain security hazards/deficiencies. Officers in the field typically have a better understanding of what security functions are needed in their patrol area.


  6. "Best Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Santa Monica, CA
    Current Employee - Program Manager in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Snap full-time (More than a year)

    Pros

    Snap has the most incredible benefits. In the spring of 2018 I went out on Maternity leave and I felt so taken care of! Snap not only offered a free SNOO, but they provided on demand medical services through Maven where I could call any type of physician from home in matter of minutes. The health care options at Snap are top notch and they really care for you as if you are family. I was so fortunate to experience a pregnancy and maternity leave while at Snap.

    Cons

    None, Snap is a wonderful place to work. I couldn't be happier to return as a new mom!


  7. Helpful (1)

    "I enjoyed my time there but it was time to move on"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Trust & Safety Specialist in Santa Monica, CA
    Former Employee - Senior Trust & Safety Specialist in Santa Monica, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Snap full-time (More than 3 years)

    Pros

    - Great health benefits, 401k, RSUs
    - Great co-workers (Santa Monica location)
    - Great environment

    Cons

    - Low pay (they tend to pay customer support agents lower than industry standard)
    - No work/life balance; a ton of OT. You are expected to do the work of 5 people
    - I ended up transferring to new location, but did not get a pay increase due to the cost of living in that area being 25% higher than Santa Monica
    - San Francisco office (very unfriendly office - I felt like I was an outsider and was ignored by others there)
    - I was unfairly passed up on a promotion because we didn't have enough people and I wasn't able to work on "special projects" and was stuck in customer support queues.

    Advice to Management

    - Hire more people in support
    - Hold employees accountable for the work they are expected to do

  8. Helpful (4)

    "Horrible experience in finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Manager
    Current Employee - Finance Manager
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Snap full-time (Less than a year)

    Pros

    Very good perks (snacks, meal, health insurance), cool beta testing, nice offices

    Cons

    Very hard to work and please manager. Sometimes I feel I am asked to do things to please people, instead of doing the right thing. If you oppose to their "ideas", they might start finding reasons to say you're not meeting expectations. Performance review methodology is flawed. The manager picks who to get feedback from and you have no control to even suggest any person.


  9. Helpful (23)

    "Don't join. Sinking ship."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Snap full-time

    Pros

    Pays for your gym
    Pays for your lasik (2000$)

    Cons

    Don't ever join this team called MDP. If they call you for that team, stay far away. This team is filled with some of the most vicious people who will churn you out and beat you up.
    The goal post change every week. There are many daily meetings and you need to be there even if there is nothing to contribute.
    If you don't bother other people about things you are not trying hard enough.
    Managers micro-manage you and ask you where you are.
    Managers ask you to work over weekends.
    Managers ask you to work late night.
    If you deviate with what the manager says, you will pay dearly for it.


  10. "Technical Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Snap (More than 3 years)

    Pros

    +Amazing People/ Talent
    + Growth Opportunities
    + Innovative Product

    Cons

    - Some disorganization due to the speed we operate
    - Volatile market impacts stock

    Advice to Management

    Continue to invest in being transparent and growing/ investing in the careers of talented individuals here