Snap Reviews | Glassdoor

Snap Reviews

Updated August 5, 2018
130 reviews

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2.7
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Snap CEO Evan Spiegel
Evan Spiegel
87 Ratings

130 Employee Reviews

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Pros
  • "Free food with option to dine out at restaurants" (in 23 reviews)

  • "You create your work/life balance" (in 6 reviews)

Cons
  • "Work/life balance can be hectic" (in 10 reviews)

  • "Huge divide betweeen contract and regular full time employees" (in 6 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Snap full-time (More than 3 years)

    Pros

    I LOVE working at Snap and can't really see myself any where else. Like with any company, the culture varies from team to team. I am blessed to be on a supportive team who pushes you to succeed.
    1. Great comp/benefits
    2. You create your work/life balance
    3. Cares for their employees
    4. Feels like a family
    5. Great communication

    Cons

    1. No parking options for satellite offices
    2. Does not allow you to work remotely 100% of the time


  2. Helpful (7)

    "Work Life Balance; What's that?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Snap full-time (More than a year)

    Pros

    The pay is decent and the benefits are good.

    Cons

    I have yet to take time off and not work most of the time. The constant chaos is very stressful. The company leaders talk about trying to turn a profit, but their actions don't say the same thing. They just spend $$$$$$ on the oddest things.

    Advice to Management

    Snap has so much potential, but burnout is rampant. Focus on making the company profitable at the expense of the lavish parties and fancy offices rather than cutting headcount or benefits.

  3. Helpful (14)

    "Good riddance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Scientist in Los Angeles, CA
    Former Employee - Data Scientist in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Snap full-time (More than a year)

    Pros

    - Some cool coworkers (although they’re all leaving).
    - Great food.
    - Standard slew of tech benefits.

    Cons

    - Absolutely no growth potential. They don’t care about investing in their employees.
    - “Council”, conducted mainly by white employees, is cultural appropriation and a mockery of native cultures.
    - Sexual harassment is tolerated (and sometimes encouraged). If you’re a woman or LGBT, you will be harassed. If you are a sexual harasser, you will be promoted.
    - Management is incompetent and behaves like children.
    - Business decisions are irrational and delusional and often completely incomprehensible.
    - Management lies to your face.
    - HR will generally just ignore you.
    - Management will manipulate you to suit their purposes and throw you under the bus.
    - Internal politics is toxic (again, management consists of immature children).
    - Anonymous surveys aren’t anonymous and they will retaliate against you.

    Advice to Management

    All your employees are leaving. Fire bad managers fast. Address employee concerns or you will lose them all.


  4. Helpful (2)

    "On the rebound!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Snap full-time

    Pros

    Still the best of the best work here
    Great offices and location, especially in LA, SF, Seattle, or NYC
    A product people love to use that genuinely brings joy into lives

    Cons

    Recent layoffs sting and people are still upset, as you can see on glassdoor
    External competition narrative in the press gets really old and annoying
    Lot of junior engineers who feel "trapped" at Snap, especially in LA, is a downer

    Advice to Management

    We're on a much better track now, but still need to fix a lot in engineering


  5. Helpful (31)

    "Exciting, disheartening, overwhelming"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business in Los Angeles, CA
    Former Employee - Business in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Snap full-time (More than 3 years)

    Pros

    -Your product is being used by hundreds of millions of people
    -Comparable perks to other top tech companies (food, health, gym, PTO, 401k etc)
    -Most regular employees are pretty amazing; I’ve made lifelong friends

    Cons

    -Absolutely toxic culture...constant fear of layoffs, Evan (CEO) suddenly pulling plug on a project
    -Soulless and heartless management
    -Company is willing to spend tens of millions a year on events, parties, millions of dollars of security for Evan, private jets for execs, Evan takes the biggest payout in the history of the corporate world...but then we trim certain snacks because they’re slightly too expensive and layoff hundreds of employees (many of which could’ve found a home on a different team) in a cost cutting exercise
    -We’re absolutely losing the war against our competitors and it was tough to watch it happen
    -Can’t trust anyone

    Advice to Management

    Practice our values (kindness, creativity, etc), listen to your customers and employees. This isn’t Spiegel’s dictatorship.


  6. Helpful (15)

    "Rest and vest, there is no reason not to do otherwise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Monica, CA
    Former Employee - Anonymous Employee in Santa Monica, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Snap full-time (More than a year)

    Pros

    - some good people are still left
    - lots of people who want to move quickly
    - free food (with very limited hours for breakfast and dinner)
    - meal card program... oh wait, that got killed for Venice/Santa Monica employees...
    - fun summer and new years party's
    - engineering pay competitive with market

    Cons

    - the amount of backstabbing here is crazy. PMs and engineering leads sniping at each other, etc.
    - executives are totally lost. Only 2 of them have leadership experience elsewhere.
    - everyone claims that Evan or Bobby is championing their personal pet projects/agendas
    - secrecy secrecy secrecy
    - everyone else outside of engineering not so competitive pay
    - HR is a joke and they still don't know how to manage performance outside of hiring expensive consultants to tell them what to do
    - layoffs are shrouded in secrecy even from managers
    - terrible backloaded vesting for those pre-Jan 15 2018

    Advice to Management

    Do what so many are now doing: rest and vest because so many have given up on this place. Or replaced yourselves. All of you except for Tim/Jerry. And stop dodging the hard questions during all hands Q&A--we see through you.


  7. Helpful (15)

    "Don’t come here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Engineer in Los Angeles, CA
    Current Employee - QA Engineer in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Snap full-time (More than 3 years)

    Pros

    Pay is competitive and top of market.

    Cons

    Everything went bad once we went public. Management is out for themselves, nepotism, backbiting, scapegoating, irresponsibility - all apart of the culture. Toxic. Don’t recommend coming here at all.

    Management SUCKS and will NOT fight for the direct reports. Every man for themselves. Period.

  8. Helpful (1)

    "Pretty cool company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Los Angeles, CA
    Former Employee - Software Developer in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Snap (More than 3 years)

    Pros

    Money, Community, Difficulty, Mission, Beat Zuckerberg

    It's a very high paying opportunity and you get to work with smart people.

    Cons

    Stress
    difficulty
    programming late can be hard

    It's a very good company but can be stressful and difficult.

    Advice to Management

    I don't have any advice to management. Try to innovate and work on app stablity. Keep the users happy. Use metrics. win win win.


  9. Helpful (15)

    "Sinking Ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Venice, CA
    Current Employee - Software Engineer in Venice, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Snap full-time (More than a year)

    Pros

    - The good engineers are good
    - Depending on your team, you can get a lot of flexibility
    - Food is provided
    - Pay is decent for LA Area

    Cons

    - Upper Management are not transparent
    - Perks are getting worse and worse every year
    - Teams compete with each other instead of working together
    - Team members' feedback don't seem to be addressed
    - There's really no culture. Most people are here for the paycheck.

    Advice to Management

    Be more transparent about what's going on.


  10. "Great"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great place to work, especially in Venice.

    Cons

    Was difficult when company was growing.


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