Storquest Reviews | Glassdoor

Storquest Reviews

Updated June 18, 2017
21 reviews

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2.7
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William Warren Hobin
9 Ratings

21 Employee Reviews

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  1. "Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Storquest full-time

    Pros

    Upper management is good/professional

    Cons

    Long hours that take your whole day


  2. Helpful (1)

    "Colorado Company Reveiw"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at Storquest full-time

    Pros

    District manager is easy to work with, he does his best to help his employees.

    Cons

    Communication
    Pay is low! Full time employee & still living pay check to pay check because of cost of living in Colorado.

    Advice to Management

    Raise pay just a little. Improve overall communication.

  3. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Parker, CO
    Current Employee - Assistant Manager in Parker, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Storquest full-time (Less than a year)

    Pros

    Everybody is like family. The pay is great. Nobody is unprofessional.If there is a problem, it is always addressed and taken care of. You are free to listen to your music when doing administrative work.

    Cons

    I don't have any issues working here. I have loved it since I started! The only thing is not having a bellman on our property,making our work load extensive on some days more than others.

    Advice to Management

    Nothing to give,everyone does a fantastic job.


  4. "StorQuest"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Storquest full-time (More than a year)

    Pros

    Apartment on-site, flexible schedule and family-first attitude, great team support, fun team building activities, good opportunities for advancement/relocation, freedom to self-regulate, open and thorough communication

    Cons

    Pay is low, communication sometimes slow


  5. Helpful (1)

    "Consider Any Other Company than This One!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Property Manager in Denver, CO
    Former Employee - Property Manager in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Storquest full-time (More than 5 years)

    Pros

    Initially, the company embraces you and offers up carrots and bonuses to engage your skill-set and talents. Once those have been saturated it is a very different story.

    Cons

    I worked with this company for more than five years and it was a rocky and stressful experience. You have a few specific stations that are properly paid...the rest, not even close!

    Advice to Management

    Switch out human resources staffing for a group with better/valid credentials.


  6. Helpful (2)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Thousand Oaks, CA
    Former Employee - Anonymous Employee in Thousand Oaks, CA
    Doesn't Recommend

    Pros

    No intellectual skills required
    Lots of quiet time
    Self manage- sometimes working by yourself
    Good part-time job for students

    Cons

    Management have no intellectual skills
    Compensation is extremely low
    Career opportunities are zero
    No bonus on sales, non commission job

    Advice to Management

    Management is doing what they need to to make the business profitable. Unfortunately, the business model included hiring employees who are either desperate or do not have the skill set to seek better opportunities.


  7. Helpful (2)

    "Constant change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Work with people. Good bonuses if office makes monthly rental goal. Health and dental benefits if you want to pay for them.

    Cons

    Constant changes in personnel and policies make it hard to keep up. The only way to move up is to kiss up to the DM - merit means nothing. Rate increases out of main office mean you deal with many irate customers. Offices not able to change rates or waive fees makes the staff look stupid.

    Advice to Management

    promote on merit

  8. Helpful (3)

    "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great place to really interact with people. Give you opportunity to improve and add to communication and interpersonal relation sips.

    Cons

    Low pay, worked weekends, only managers benefited from goal driven bonuses.

    Advice to Management

    Spread the bonus to assistant managers, they put in the same amount of work!


  9. Helpful (3)

    "Would Not Recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Property Manager
    Former Employee - Property Manager
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Storquest full-time (More than 8 years)

    Pros

    If they ever go back to what made them great initially, there may be hope. To be honest, I never see that happening.

    Cons

    This company USED to be great to work for. Now, greed has overtaken everything else as the number 1 most important thing. Dedicated employees of many years of service are treated like dirt now that they are bringing everyone over from Extra Space. Age discrimination is rampant and ignored by everyone from HR up to the CEO. It used to be that you would have a great chance for advancement in the company, that is no longer the case. If you have aspirations to advance at StorQuest, my suggestion is to go to work for Extra Space for a while. You would likely be hired as a District Manager for StorQuest, as long as you previously worked at Extra Space. As everyone I know says all the time, about the only thing left to do, is to paint everything Extra Space green. Actually really sad.

    Advice to Management

    In 5 years, StorQuest went from one of the best companies I ever worked for, to hands down, no comparison, the absolute worst. 10 years of dedication and hard work counted for absolutely nothing.
      The CEO should stop surrounding himself with people that tell him what he wants to hear, and nothing else.


  10. Helpful (4)

    "Continuous Decline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Property Manager/Team Lead in Centennial, CO
    Former Employee - Property Manager/Team Lead in Centennial, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Storquest full-time (More than 8 years)

    Pros

    Fortunately you don't have to see management too often, pay is steady, health care, matching 401k, possibility for a free apartment.

    Cons

    Micromanaged, no standard of operations, rigorous work schedule due to understaffing, low pay which stays consistent, a lot of sweeping things under the rug on corporates part, lack of career growth.

    Advice to Management

    My advice would never be heard by them, but my advice would be to properly staff the stores so that individuals don't have to work 6-7 days a week. Once proper staffing is in place, the company needs to figure out if they are going to follow old policies, the operations manual, or new policies because right now no one can get on the same page. I would completely advise against having manager meetings in Las Vegas; a lot of people were put in bad, and even dangerous, situations due to the environment there. They should also not be mandatory unless they plan on providing provisions for peoples families, ie childcare. Corporate should have more interaction with the out of state stores so that they can properly recognize people and their hard work, or even lack of it in some cases. Interoffice relationships and behavior should not be promoted to help minimalize sexual harassment. Also, the higher ups need to be more transparent with their employees on the direction of the company as it is many individuals livelihoods and homes that work there. Employee morale is very low due to all of the organizations deceit, ie selling locations but not being honest to employees about career options, promoting from competitor companies for higher up positions and skipping current employees that are just as qualified, if not more. The company has been steadily declining in terms of working conditions over the last few years, which is very disappointing because it really USE to be a great company to work for.


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