Sunrun Reviews

Cons

Management increasingly became more strict with call-center metrics - timed breaks, aftercall work, and scheduled lunches.

Cons

Not much to say about the Cons, as my concerns have been addressed.

Cons

Company as a whole needs better PTO policy. 10 Days for vacation AND sick days is almost nothing compared to most other companies out there.

Cons

no 401k match. stock options are not good as shares are tumbling.

Cons

1: management team is still too young, they mess up in some situations that make morale very, very low
2: higher management team don't value designers much. They think we don't need high education and skills and replacement can be found in local market easily.
3: low pay for master students, and "designer" title sometimes will be a road block for your career development
4: way too many process changes and they always want you to accept it by telling you this is the value they live. sort of brainwash and it is funny

Cons

Mergers and acquisitions created a behind the scenes confrontational and combative management group. Extremely closed culture, i.e. communication is often outright punished. IT Department was not supported and this led to a lot of technical issues.

Cons

Very poor leadership. No 401k. Constantly changing procedures. Disconnection between departments. Lack of accountability for sales.

Cons

Bro culture, CEO is a creep. A lot of SV attitude and not very much diverse representation. If your family is not independently wealthy and you actually need the job to survive, that has an impact on how you are viewed socially (guess what: it's negative!)

Cons

At first the company was great to work for, but then I was told i was getting a higher position with a higher pay. I got the position, I was working harder and a lot more responsibilities but never got the pay raise. I was promised for months i was going to get it and not to worry. They said i would get retropay for all the hours i worked as a lead. Finally I got my raise 4 months later but was denied retropay for all my hard work. After a short period they forced me to start working for the New York side of the company and never received a pay increase. So finally I was fed up and quit. I dont know of the entire company is this way but I do know that the central branch (somerset) is sneaky and they lie, and don't care about the team as a whole.

Cons

This company is superficially organized and management is unwilling to change or see actual problems and fix them. They create corporate agendas without consulting the guys who actually do the work. The organization runs great as long as there isn't anything out of the ordinary. Unfortunately almost 50% of the jobs are out of the ordinary. On these jobs, management has no idea how to proceed and looks to you for guidance. This would be great if, in the same breathe, they didn't say you need there permission to do anything. More often than not the solution they come up with after telling them what to do is how can they do the bare minimum and hope that it's good enough.

Example: customer has poor roof. Sunrun is told by assessment crew they should not install on it. Management says we need our monthly numbers let's patch it. Crew goes out to install on said roof. Tells management this roof is bad we need to replace it or cancel. Management says we will send repair crew out. Customer reports leak 3 months later. Crew finds and fixes water entry point with tar and flashing. Subrun paints customer's ceiling. No mold remediation or assessment. Customer reports new leak in 6 months. Sunrun finds and fixes water entry point. Etc and so on.

Change is not a thing you should expect here as anything that bothers you on day one, even if you try to show how it's flawed, will likely be the same when you leave.

Forget about your job title they will hand anything and everything they don't want to complete all without additional compensation. These tasks don't even come close to fitting in your job description.

  They do yearly reviews in one month of the year so if your hired less than 1 year before this month you don't get reviewed until you have been in sunrun for one whole year (the following year). If was here for 18 months before I was performance reviewed.

Obviously I'm just a guy on the internet so take everything I'm saying with a grain of salt. That's what sunrun wants.