Sunrun Reviews | Glassdoor

Sunrun Reviews

Updated December 12, 2017
392 reviews

Filter

Filter

Full-timePart-time

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Lynn Jurich
236 Ratings

392 Employee Reviews

Sort: PopularRatingDate

Pros
  • Great people, good location in downtown SF, mission oriented company (in 19 reviews)

  • Great management, high pay and pretty good benefits (in 15 reviews)

Cons
  • Still struggling to provide work-life balance for employees (in 11 reviews)

  • To boot it they are CONSTANTLY changing ("improving") processes which results in mass amounts of confusion (in 10 reviews)

More Pros and Cons

  1. Helpful (1)

    "Best Recruiting Team I Have Ever Worked With!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sunrun full-time

    Pros

    I'm on the recruiting team and couldn't be happier with the people I get to work with. The managers are wonderful and I really feel like I am making a difference. We each step in to help each other when needed, which is a nice change of pace from other companies. I love what I do and that I get to do it for Sunrun.

    Cons

    Nothing - keep up the great work!

    Advice to Management

    Keep doing what you're doing.


  2. "Fleet Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Manager in San Francisco, CA
    Former Employee - Field Service Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sunrun full-time (More than 3 years)

    Pros

    The mission of the company, coworkers and executive team are inspirational were a positive experience for the 3 years I was there. Leadership teams promoted lunch n learns within your team or inter-department. Quarterly meetings with execs where they would share past performance, discuss future plans and any questions.

    Cons

    Going public changed a lot in the company (for good reason) but it felt like customer and technical service positions were a bit dispensable. It was challenging to get promoted or a raise despite significant added value and successes.

  3. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Sunrun full-time (More than 3 years)

    Pros

    Management, Pay, flexibility, overall mission

    Cons

    Not for everyone, you really need to have a get it done mindset and be self motivated. This is not a place for someone who needs their hand held


  4. "Great Community, Unchecked Sales, No Growth Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PV Designer in Denver, CO
    Former Employee - PV Designer in Denver, CO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Sunrun full-time (Less than a year)

    Pros

    Loved the people I worked with. The sustainability field brings together a lot of awesome people and very talented individuals.

    Cons

    No 401k
    No incentives
    Expect a raise of less than 50 cents
    No real engineering or design. Mostly everything is automated and becomes extremely repetitious.

    The pitch to everyone was that they would be able to move up in the company, but there were no new opportunities within the first 10 months in any position. Additionally, they hired individuals with a lot of talent but didn't respect their opinions.
    Constantly required to correct PV layouts for sales people that are trying to take advantage of their customers. This was brought up multiple times, but nothing was ever mentioned or any action taken to correct it, which led me to believe it was purposeful. That is when I made the decision to leave. I wanted to help people and solve problems, but that's not what the job was.

    Advice to Management

    I would be honest with people in the hiring process. The job did not involve engineering or much problem solving. Give the people you hired to be intelligent the opportunity to be just.


  5. "Don't work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Solar Advisor
    Former Employee - Retail Solar Advisor
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sunrun full-time (Less than a year)

    Pros

    Good pay, relatively simple job, coworker community is welcoming

    Cons

    Don't make quota? Lose your job

    Advice to Management

    Stop firing your employees because their sales don't match your expectation


  6. "Dysfunctional, Lacking Strong Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sunrun full-time (More than a year)

    Pros

    Working with smart, fun people. Furthering the cause for solar energy.

    Cons

    Company lacks focus. Everything is always a fire drill. Managers care more about getting things done quickly versus properly--a lot of the output lacks professionalism. Budget cuts are constant. Company is outsourcing jobs. High turnover because of chaotic culture.

    A lot of lip service paid to customer experience and yet managers make decisions that makes the experience worse.

    Missing solid leadership that cares about the employee experience.

    Advice to Management

    Listen to your employees. Focus on where there's high turnover. Fire the bad managers. Train and invest in your employees to become leaders and not just middle managers.


  7. Helpful (2)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations
    Current Employee - Operations
    Recommends
    Approves of CEO

    I have been working at Sunrun full-time (More than 3 years)

    Pros

    Great coworkers, laid back office environment.
    Good work/life balance.
    Amazing benefits package.
    Helping the environment!

    Cons

    Upper level management is alright, but branch level management is horrible (at least in my branch). They only care about how many jobs get installed. They set crazy monthly goals that are virtually unattainable and management takes it out on the hourly employees when the goals are not met. Management doesn't listen to suggestions from staff.
    Also no room for career growth at a branch level.

    Advice to Management

    LISTEN to your employees. They know what is working and what needs to be improved. Reward everyone, not just specific departments. You can't expect everyone to feel recognized for good performance if only some people get bonuses for working hard.

  8. "Field Energy Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Energy Advisor in San Luis Obispo, CA
    Former Employee - Field Energy Advisor in San Luis Obispo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sunrun part-time (More than a year)

    Pros

    Awesome company values and environment.

    Cons

    Since it was sales based on canvassing neighborhoods that had already been hit, there wasn't much opportunity to make a lot of money


  9. Helpful (3)

    "Transparency Issues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Sunrun full-time (More than 3 years)

    Pros

    - Free snacks and coffee.
    - Lots of company sponsored events if you're at one of the headquarters (SF, SLO, Denver).
    - Relatively flexible work hours.

    Cons

    - Almost zero opportunity for growth, unless you're willing to relocated to Denver. I moved around through several different departments and noticed the same thing in all of them.
    - Management outright lied about forced relocation. They stated they would not be relocating teams to Denver. Several teams were then told that they would either need to apply for their jobs and move to Denver if accepted, or that they had until the end of the year (2017) to find a new job.
    - Management tends to not listen to employee feedback.
    - People at all levels like to pass blame around when the ball is dropped.

    Advice to Management

    - Be transparent with your employees when you know that these things are coming. There was no reason to lie to everyone, other than to keep them on board as long as possible, which hurts everyone in the end.
    -Listen to feedback from your employees.
    - As as supervisor, it is your job to shelter your employees from all the flack that is rolling down the hill. Take that into account and address issues and improve performance, rather than throwing individual team members under the bus for your mistakes.


  10. Helpful (1)

    "Terrible C level Leadership - Destroying Culture instead of Building"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Sunrun full-time (More than 3 years)

    Pros

    snacks. My team was great however you do not know anyone outside of that group

    Cons

    Company Culture starts at the top and it is clear that Lynn does not see value. Many terms used are "churn and burn " and "sunburned" to give you an idea of how employee feel about how they are valued. You are a machine not a person. Work as hard as you can and instead of being thanked or recognized you are not expected to raise the bar higher and work more.
    Terrible cadence for yearly planning. By far the least organized organization I have observed this behavior. If you don't like having meeting about meetings that will happen later in the week then this ins't the organization for you.
    You always need to be on defense and running at a sprint pace to then turn around and do it again because not all the information was given to you to be able to effectively do anything.
    There is also no regard for personal time after hours.

    Advice to Management

    Focus on Culture. You are loosing great employees and will eventually end up with just the below average people. Starts at the top and with HR (who also doesn't seem to care)


Showing 392 of 401 reviews
Reset Filters