Sunrun Reviews
Updated Jun 5, 2023
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Top Review Highlights by Sentiment
- "One of the best reasons to work for Sunrun is the great people you come in contact with." (in 110 reviews)
- "My manager had serious time management issues and was good at talking and nothing else." (in 33 reviews)
Ratings by Demographics
This rating reflects the overall rating of Sunrun and is not affected by filters.
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- Current Employee★★★★★
Pros
Good products, and good people
Cons
Commission have changed recently due to CA regulation
- Former Employee, less than 1 year★★★★★
Decent pay but incredibly disorganized company
May 8, 2023 - Sales Specialist in New York, NYRecommendCEO ApprovalBusiness OutlookPros
The pay structure was 1k per signed deal the first 6 deals and 500 after that. Then if the paperwork goes through it’s another 500 and once the solar panels are on the roof it’s another 1000. Sounds good but it’s quite rare for it to get passed the first round and when it doesn’t get on the roof all of the other money gets subtracted from your next sale.
Cons
You have to drive a lot or get driven around , wasting enormous amounts of time. I had no idea who my boss was, everyone is doing the same door to door stuff together and there is no authority. The schedule can either start at 8am or 1pm and you won’t fine out till the day of or day before. The pay is all commission and if you have a bad week you will not get paid. Even if you have a good week the pay structure is set up so you likely don’t actually get the money you were expecting. There are cult like team bonding events which waste your time and do not help at all. There is no structure to this job.
- Current Employee, more than 1 year★★★★★
Pros
get ignored and be untrained, figure everything out on your own
Cons
This company continues to string setters along. They promise promotions, but if you get too close to achieving your goal they will mess up deals on purpose. Change the price, don't show up for the meeting, forget to send the contract, whatever they need to do to keep you where you are making money for them. You'll never get promoted, it doesn't matter what your numbers are.
Continue reading - Current Employee, more than 3 years★★★★★
NEM 3.0 ruined the job
Jun 4, 2023 - Lead Generator in Sacramento, CARecommendCEO ApprovalBusiness OutlookPros
Was very fun and laid back but California legislation made it extremely difficult would recommend the job in other markets such as Colorado, Las Vegas, and New York to name a few.
Cons
Very boring at times and requires a lot of self-discipline to conduct work daily
Continue reading - Current Employee, more than 1 year★★★★★
Lies and layoffs
Apr 6, 2023 - Journeyman Electrician in Denver, CORecommendCEO ApprovalBusiness OutlookPros
Competitive pay is only upside
Cons
Just weeks after being promised they were hardly affected by the SVBank crash, and had enough work to keep us all employed for 2 years of a recession, yesterday in Colorado they laid off any employee who had not yet been with the company for a year. After all the lies this year, majority of the employees who are left at the Denver location, no longer trust this employer. They lied and hired guys for a new Colorado Springs location that they never opened and then pulled our commute pay even though we'd be travelling further alot more now that there would be no Springs location. The only manager worth his salt was let go in the layoffs and now the guys are stuck with a manager who constantly lies and disseminates information to make himself look good. He does not communicate effectively with his crews and seems to always have an excuse or simply "doesn't remember" handing down orders. Never answers his phone for important calls for purchasing material even though he tells us to purchase the material, then doesn't pick up to pay for the material which causes us to take time off the job. Been paying for Dental and vision for a year and a half and still have not recueved any of my information to utilize these insurances.
Continue reading - Current Employee★★★★★
Best company I've worked for
May 12, 2023 - Regional Sales ManagerRecommendCEO ApprovalBusiness OutlookPros
Great company to work for. They treat their employees fair and well. If you don't like constant change (usually for the better) then this might not be the company for you. You have to adapt but it's never boring. Sure there is always the pressure to do better, bat that is sales. The company has solid plans for the future of clean energy. We have phenomenal benefits, Health insurance, Dental, Vision, 401k with matching, Employee stock purchase program with discounts, generous vacation and paid holidays.
Cons
Most of us in sales that are successful work more than 40 hrs and often on the weekends.
Continue reading - Former Employee, more than 3 years★★★★★
My time here
May 25, 2023 - Learning Content Developer in Orlando, FLRecommendCEO ApprovalBusiness OutlookPros
Great company, great people, team environment was fantastic and my boss was amazing. Definitely miss working here
Cons
Only downfall here is I took a pay cut to be here. The job opening had it more than what they offered but I wanted the experience in the role I took on. As well it’s very difficult to be refer people. You can send people you refer to the the link they provide but they never get interviews no matter how qualified they are.
- Current Employee, more than 3 years★★★★★
Pros
Compensation is fair for the position. CEO seems like she is trying to fix a very broken ship.
Cons
HR in this company is a joke. Regardless of how serious the complaint is they back their managers and leave their employees high and dry no matter what department. This company is unfortunately ran as a pyramid scheme by sales reps with the people at the top making a lot of money and not caring about their employees. Constant false promises of growth.
- Current Employee★★★★★
It's okay, but we're treated like a number
Apr 24, 2023 - CX Project ManagerRecommendCEO ApprovalBusiness OutlookPros
The positive of this role is it's not a high demand job. Do your work and you are all set for the day. Get those customer contact points done, get your tasks closed out and that's it.
Cons
Don't ask for a raise, because you won't get it. The "raise" that you get is if you get promoted as a senior CX Pro, which they said there is no limit to how many people can have that role. In December they said that you could have it if you met the requirements, but they aren't even releasing the requirements..... Kind of a scam. If you want to get paid more you have to get more projects scheduled. But there are limited projects.... So not really more pay or opportunities for growth.
Continue reading - Current Employee, more than 1 year★★★★★
Good company with great benefits
Apr 9, 2023 - Field Service Technician in Stockton, CARecommendCEO ApprovalBusiness OutlookPros
They have great pay and benefits, its actually a very laxed company and as long as you follow the rules and do good work your job is secure. Managment is good and everyone gets along very well so it is a friendly atmosphere. This company will pay for you to take WECA classes and work towards your electrical license and will pay for you to further your schooling. If you get into electrical here, you will learn and practice conduit bending which is a huge plus in the electrical field.
Cons
The number of skills you can learn in electrical is very limited, you will work on single phase AC/DC equipment like Solaredge or Delta inverters, SE batteries, LG chem batteries, and Tesla power walls in servicing. You will learn conduit bending which is good and home upgrades you will learn main panel upgrading and main breaker derates but overall if you want to have good electrical knowledge you'll need more experience elsewhere.
Sunrun Reviews FAQs
Sunrun has an overall rating of 3.7 out of 5, based on over 1,883 reviews left anonymously by employees. 66% of employees would recommend working at Sunrun to a friend and 59% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
66% of Sunrun employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Sunrun 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Sunrun to be career development, coworkers, benefits and the cons to be culture, management.
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