Swift Transportation Reviews
Updated May 28, 2023
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- Current Employee★★★★★
Pros
Very flexible and great company insurance
Cons
Little Training and more than 40 hour work week
Thank you for your feedback. We are always looking for ways to improve and we are committed to creating an environment of two way communication, collaboration amongst our teams and building trusted relationships. After reading your comments, I am sure leadership would like to hear from you and what concerns/frustrations you have. Please reach out to your leadership to further discuss.
- Former Employee, more than 1 year★★★★★
Fall through the cracks
Mar 24, 2023 - OTR Truck Driver in Phoenix, AZRecommendCEO ApprovalBusiness OutlookPros
First 6 months rock when driving with the guarantee. 1-year training payback for CDL. Well-maintained equipment and choice when picking out a tractor. Night and after-hour support are excellent.
Cons
After 6 months OTR drivers can sit for days. The company seems incentivized to give freight to those in the first 6-month window with guarantees. When slow, very small paychecks... as little as a couple of hundred bucks. Crowded terminals and lack of parking. Top Gun Program is not worth it. You get a week of some extra backing practice and simulator and video training but these are things that should be learned in the seat with a qualified mentor. Mentors need to be trained in proper demonstration and practice curricula to benefit the student. Many non-native speakers must use voice translators to communicate with their mentors and they are a danger on the road. The mentor should at least know essential words in their language like STOP. If you have a preventable accident they don't get down to the core reasons, i.e. lack of training. They will have you demonstrate you can drive around the block and park a rig and put a band-aid on the issue and give you a free pass to not do it again. If it happens again, in small minor accidents, they will give you a third chance. They need to invest more time in the first strike and have a driver work at least a few days with a mentor to aid in the lack of training issue.
Continue readingSwift Transportation Response
Driver Qualifications Director
Thank you for the feedback. I am sorry after the 6-month window, you felt things were not working. Without being able to review your particular situation, it is tough to determine the factors that would prevent you from being successful. As far as “incentivized” to not give you freight, that is so far from the truth; simply as a business need, we pay for equipment, hiring, maintenance, payroll, etc. there is never a scenario where Swift wouldn’t want all of our drivers making money. If our drivers aren’t making money, then we aren’t making money. That just doesn’t make business sense. Also, I appreciate your feedback on Top Gun. We believe the opportunity in a smaller class with a certified instructor, a week very focused on process and backing maneuvers in the majority of cases, will much stronger position our student drivers when they are out over the road with the mentors. As for shortchanging the students, our process is to train them until our students are safe, capable and conscientious drivers. The last page of our training packet is where both our student and mentor sign off that they are both comfortable and ready to upgrade. If NOT ready we continue and provide additional training based on the needs. We don’t upgrade a driver that hasn’t voluntarily acknowledged that they feel comfortable and safe. Again, I am sorry you appeared to have a poor experience; delivering a great training experience is the responsibility of the company, the mentor and the student driver. We have checks in place to address concerns hopefully, you utilized them. We appreciate your feedback, and thank you.
- Former Employee, less than 1 year★★★★★
Pros
Terminals in every state, depending on location some staff are really helpful and great people.
Cons
My start here was organized, and i was mentored by an excellent trainer. Unfortunately I was never told after 3 trainers swift will terminate you. My first 2 trainers changed because one got pnemonia and the 2nd one became an owner operator. It wasnt until my 3rd trainer who was hostile towards me wanted me off his truck because he got in my face and I refused to do a difficult maneuver when he was in rage mode. My advice is know that beforehand, and make sure to be in regular contact with your driver leader or DQ Team about what measures to take if you feel unsafe, but it's a very big issue with anyone picking up the phone at all, it would've really helped when I was made to sleep in the top bunker while my driver who didn't sleep all day decided to drive on the interstate. Thinking I was being safe, it cost me my job that I enjoyed and took seriously. I'm not sure why I am held liable that I was passed on to 3 trainers, but that's been my experience here.
Swift Transportation Response
Social Media Leader
Our Driver Qualification team receives your concerns in a sincere manner. It is our effort to offer a training program that allows trainees the opportunity to learn and develop in a safe space. We would be happy to look further into your experience and gain a better understanding of what took place during your training. We encourage you to contact our Regional Qualification Leader at (602)477-3657 to further discuss. We appreciate your candid feedback and strive to provide a quality training experience for all.
- Current Employee★★★★★
Pros
I got my CDL for free (two year commitment), Was paid for my time driving as a trainee and was treated with respect by my driver leader team. If I was too sick, or the weather was too bad or I had an emergency at home, they were always willing to work with me. I would highly recommend Swift as a stepping stone into the industry.
Cons
Pay was pretty good, but not great (hence "starting point"). It's a big enough company that communication is sometimes an issue. More so at the terminals than on the road. There was one delivery (out of hundreds) where the receiver was a bit put out that I had not brought cash for a lumper fee. We worked it out, but I had not been informed. Minor details all in all.
Swift Transportation Response
Social Media Leader
Hi, thank you for taking the time to leave a review. We're glad that you have had a great experience with your terminal team and built a solid relationship with them. We encourage you to speak with them about opportunities such as mentoring, team driving, and other LOBs that might help you reach your earning goals at Swift.
- Former Employee★★★★★
Great starter company
May 28, 2023 - Truck Driver in Memphis, TNRecommendCEO ApprovalBusiness OutlookPros
They treat you good and take care of your needs
Cons
There are no cons that I can think of
- Current Employee, less than 1 year★★★★★
It’s okay at best
May 8, 2023 - OTR Regional Driver in Decatur, GARecommendCEO ApprovalBusiness OutlookPros
Go home whenever you want , DM cool people work with you well 100 layover pay when you have to sit
Cons
55 cent a mile , inconsistent miles, planners and weekend DM have you try to deliver loads to people who are closed even if you ask prior are they open, when you need t call they may or may not do it if you don’t call them twice, sometiems your waiting days on a load, com data card doesn’t consistently work when it’s supposed to
Continue readingSwift Transportation Response
Social Media Leader
Thank you for taking the time to leave a review. Swift is always looking for new opportunities to bring in new business to keep our drivers moving. Additionally, we have a payroll team ready to support you and provide guidance, especially regarding Comdata. Please be sure to be in communication with them about your pain points. Communication is vital to success in trucking, and you may need to contact multiple individuals throughout the day regarding your load. It all depends on the situation and the customer. Please contact your Driver Leader for further guidance on this matter.
- Former Employee★★★★★
Pros
You should be able to learn as a new tech
Cons
tracking for productivity is overwhelming and waste too much time
- Former Employee, more than 1 year★★★★★
Pros
Can't think of any other than the vending machine.
Cons
Alot of hours for little compensation. Constantly waiting on a truck or load. trailers always need repaired before hauling and you don't get paid for that lost time, there is always something preventing the wheels from turning anyone making money. dispatch is unorganized and constantly pulling your loads from you.
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Great company to work for for the most part everybody treats you good.
Cons
Need more woman trainers for swift
Continue reading - Current Employee, more than 3 years★★★★★
Pros
Family friendly environment. Great place if you are looking for work-life balance.
Cons
Company lacks culture and room for personal growth. Management does not seem to care about individual growth for subordinates causing high turnovers for the company.
Continue readingSwift Transportation Response
Social Media Leader
Thank you for your feedback. We are always looking for ways to improve and we are committed to creating an environment of two way communication, collaboration amongst our teams and building trusted relationships. After reading your comments, I am sure leadership would like to hear from you and what concerns/frustrations you have. Please reach out to your leadership to further discuss.
Swift Transportation Reviews FAQs
Swift Transportation has an overall rating of 3.5 out of 5, based on over 1,471 reviews left anonymously by employees. 67% of employees would recommend working at Swift Transportation to a friend and 54% have a positive outlook for the business. This rating has been stable over the past 12 months.
67% of Swift Transportation employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Swift Transportation 2.8 out of 5 for work life balance, 3.4 for culture and values and 3.5 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Swift Transportation to be career development, coworkers, benefits and the cons to be culture, management, compensation.
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