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Swift Transportation Reviews

Updated February 15, 2018
582 reviews

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3.0
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Swift Transportation CEO Jerry C. Moyes
Jerry C. Moyes
283 Ratings

582 Employee Reviews

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Pros
  • Had a good driver manager which makes all the difference (in 21 reviews)

  • Good pay for big company in trucking (in 20 reviews)

Cons
  • Strict home time policies that suck (in 32 reviews)

  • Away from home alot but that comes with the job, night dispatch, disorganized (in 12 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great office staff!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Office staff are very understanding will do whatever it takes to keep you in a truck and moving! Mentors are great and their CDL school in Virginia is amazing great instructors

    Cons

    Cons are in the eyes of the beholder, I seriously cannot give you any, I have had no problems with this company left on good terms

    Advice to Management

    Keep up the good work


  2. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Company Driver in Lancaster, TX
    Current Employee - Company Driver in Lancaster, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Swift Transportation (More than a year)

    Pros

    Good for getting a cdl

    Cons

    You have to find the right dispatcher

    Advice to Management

    Better dispatch

  3. Helpful (2)

    "Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Valley City, UT
    Current Employee - Anonymous Employee in West Valley City, UT

    I have been working at Swift Transportation full-time (More than 8 years)

    Pros

    Lots of great leads; strong, steady company; and industry growth opportunities available

    Cons

    Constant change, difficult to take meaningful time off, too little pay for the amount responsibility

    Advice to Management

    Paying people what they are worth creates loyalty that lasts


  4. "Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver
    Current Employee - Delivery Driver
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Swift Transportation full-time (More than 5 years)

    Pros

    Up until recently the amount of trips have been good. Supplied with good tractors and fairly good trailers

    Cons

    Very poor benefits. Health care expensive. Vacation pay is a joke. No holiday or sick pay

    Advice to Management

    Improve your benefits as good the board


  5. Helpful (3)

    "Driver Leader II at Jurupa Valley"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver Leader II in Jurupa Valley, CA
    Former Employee - Driver Leader II in Jurupa Valley, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Swift Transportation full-time (More than a year)

    Pros

    They will promote drivers into positions of management.
    Great company to learn all aspects of transportation (planning, safety, customer service, management skills, AS/400, leadership skills).
    Open door policy, so that I was able to communicate directly with the President, VP's or CEO if necessary.
    Big company so there are many avenues for promotion or to learn new skills.
    Fleet leader and Terminal leader were willing to help when asked.
    Despite what drivers think, management places a huge value on drivers. I was taught to do virtually anything I could do to keep drivers from quitting.

    Cons

    Poor pay is the biggest issue. Starting annual salary is in the low $40k range.
    DL's were expected to work beyond a 9 hour shift, until all your work is completed and was without compensation.
    Planners and CSR's are very territorial and it's hard to get them to do their job, as they are as overworked and underpayed as the Driver Leaders.
    Employees are quick to blame or deflect instead of accepting responsibility.
    Dispatch software is AS/400 and is hugely inefficient. Macros help, but are just a bandaid when the system needs to be replaced.
    Easy to get an interview for a job, but hard to get promoted unless you're friends with the interviewers.
    Weekend and night coverage is horrible and the drivers suffer for lack of personnel answering phones after hours.
    Driver Leaders are expected to help any person who calls. There were days when I couldn't take care of my own fleet because so many drivers from other fleets and terminals would call. Other terminals were not as well managed as ours, and so those managers would simply not answer their phone, and the calls would roll to our terminal because our activity was constantly monitored and compared to our peers (calls per hour, length of calls, etc).

    Advice to Management

    Pay has to increase for both drivers and managers, it is not competitive at all with similar companies. Get rid of 4DX with its mandated WIG's (widely important goal). The weekly 4DX meetings are useless when corporate decides what the goal is going to be. 4DX is designed so that each team could pick its own goals, but when corporate decides what the goal is company-wide, it doesn't work and is a huge time suck. Instead, focus on utilizing leader worksheets, which were much more useful for time management and was something that helped me stay on track.


  6. Helpful (2)

    "Great place to get a start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Swift Transportation full-time

    Pros

    Very forgiving atmosphere for a technician starting out. Many good techs willing to share knowledge and shape you to be a better tech. Old school Vacation Time, 2 weeks first year (at least when I was there) and 3 weeks in your second year. Also, good experience to gain on fleet services and decent training opportunities if you chase it. Good facility, well planned out, decent shop equipment.

    Cons

    Low pay. Out-dated work billing time - 45 minutes for wheel end (it can be done, but most shops have that listed as 4.5 hours and to do it right and to clean the areas thoroughly it takes about an hour). Promotion plan is unrealistic - those training packets are a good idea, but getting time to do them is next to impossible as it requires scheduling time when you are off and getting the time of a foreman to observe and sign off when they have other duties that take priority in the shop. Parking is terrible. No overtime even when you are clocking overtime - you can work overtime but it will be billed as straight time.

    Advice to Management

    Pay your shop techs better. The vacation time is great, but those guys work hard for you and could use a break. Come up with a better solution to promotions and raises than those packets - nice try, but it's largely missed the mark for the techs. Listen to your foremen, they are some of the best in the business.


  7. "Employees needs more compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Fontana, CA
    Former Employee - Management in Fontana, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Swift Transportation full-time (More than 8 years)

    Pros

    They a big corporate company.

    Cons

    Too many untrained managers lacking management skills.

    Advice to Management

    Get to know the drivers that help make your salary.

  8. "Used to be a fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Logistics Coordinator in Phoenix, AZ
    Former Employee - Logistics Coordinator in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Swift Transportation full-time (More than a year)

    Pros

    Potlucks, prizes, fun, casual dress code and swift store.

    Cons

    3 operations managers in 2 years department fell apart. Could not move to assets or intermodal unless your willing to take a pay cut.

    Advice to Management

    Take care of your people. Greet your people. Now that knight has taken over maybe things will change.


  9. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Swift Transportation full-time

    Pros

    Full time means full times

    Cons

    None none none none none

    Advice to Management

    Competive pay fair hiring


  10. Helpful (1)

    "Do not lease stay company driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OTR Truck Driver in Jurupa Valley, CA
    Former Employee - OTR Truck Driver in Jurupa Valley, CA
    Recommends
    Disapproves of CEO

    I worked at Swift Transportation full-time (Less than a year)

    Pros

    A good place to start treat you fair.
    You do your job they do theirs.
    good starting pay for Drivers
    Good opportunity for training in new profession.

    Cons

    Big company
    You are a number
    Bad reputation for its drivers which they don’t deserve
    Many office staff like planners and customer service don’t care much about improving they think they know it all.

    Advice to Management

    Listen more to drivers.
    Management need to realize they need to work first for drivers then for shareholders.


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