TitleMax Reviews | Glassdoor

TitleMax Reviews

Updated November 14, 2018
561 reviews

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2.8
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
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Tracy Young
301 Ratings

561 Employee Reviews

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Pros
  • "The pay is Good, the people not so much" (in 39 reviews)

  • "PTO accrual, great pay in compensation for working hard" (in 39 reviews)

Cons
  • "Going to have to say work life balance, if you put the work in your there 10 hours a day to run a balanced business" (in 43 reviews)

  • "Centers are understaffed upper management cannot hire the right people" (in 75 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great service"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Quick service every time i go

    Cons

    None i know that I of..

    TitleMax Response

    Aug 16, 2017 – Talent Strategist, Special Initiatives

    Thank you for taking the time to leave us a review!


  2. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DDO in Tucson, AZ
    Current Employee - DDO in Tucson, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TitleMax full-time (More than 3 years)

    Pros

    Motivation, innovating, upward mobility, professional, best title loan company out there. Great pay you write your own check. Talent obsessed, Always changing to benefit all, good benefits, top of the line employees, give back to the community, promote from with in.

    Cons

    Not any since I have joined.

    Advice to Management

    Keep motivating the team and promoting from with in.

    TitleMax Response

    Nov 15, 2018 – Social Media and PR Strategist

    It sounds like you are enjoying your time with us! Thanks so much for leaving a review. We care about our team members, customers, and communities. Helping people is our business in every way... More

  3. "Great opportunity for people without a degree"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Store Manager - in Myrtle Beach, SC
    Former Employee - Store Manager - in Myrtle Beach, SC
    Recommends

    I worked at TitleMax full-time (More than a year)

    Pros

    Promotes from within, pays well, work isn't difficult. You don't have to have very many qualifications to get hired and if you work hard and apply yourself you can move up quickly.

    Cons

    Some long days, can be stressful at times, desk job

    TitleMax Response

    Nov 15, 2018 – Social Media and PR Strategist

    Thank you so much for taking the time to leave a review. We are dedicated to providing our team members with opportunities to advance within the Company, and even have an entire Workforce... More


  4. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Tempe, AZ
    Current Employee - General Manager in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TitleMax full-time (More than 5 years)

    Pros

    Great work/Life balance!!!! Really proud to work for such a great company

    Cons

    None that I can think of

    TitleMax Response

    Nov 13, 2018 – Social Media and PR Strategist

    It sounds like you are enjoying your time with us! Thanks so much for leaving a review. We wish you continued success in your career with the Company!


  5. "Excellent Career Opportunity!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Tucson, AZ
    Current Employee - General Manager in Tucson, AZ
    Recommends
    Approves of CEO

    I have been working at TitleMax full-time (More than 5 years)

    Pros

    Wonderful culture, We have the best management!
    Great salary, Good community involvement, Cares about employees,
    Easy to move up and advance. More than a job this is a CAREER.
    Our lieders are focused on employee growth and wellbeing

    Cons

    We do not offer part time positions.

    TitleMax Response

    Nov 13, 2018 – Social Media and PR Strategist

    Thank you for your review! We are so happy that you’re enjoying your time with us! Our goal is to provide a positive, engaging work environment for our team members. We are all about building... More


  6. "ASM/ love it here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Phoenix, AZ
    Current Employee - Assistant Store Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TitleMax full-time (Less than a year)

    Pros

    Everyone works together as a team. One on one, on-the-job training has been challenging yet rewarding. Decent monthly bonuses!! There are many opportunities to move up in the company, and everyone is very encouraging.

    Cons

    I cant say anything bad about this company. I have been here for nearly 2 months and it's been a great experience.

    Advice to Management

    keep up the great work!

    TitleMax Response

    Nov 13, 2018 – Social Media and PR Strategist

    Thank you so much for taking the time to leave a review, we are thrilled to hear about your positive experience at the Company. It is important that we know what we’re doing right in order for us to... More


  7. "General manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Las Vegas, NV
    Current Employee - General Manager in Las Vegas, NV
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TitleMax full-time (More than 5 years)

    Pros

    Great pay if you work hard. Leadership is constantly changing but that's how we grow as a company. This is business is meant for strong minded entrepreneurs.

    Cons

    No work life balance. Very high turn over

    Advice to Management

    Spend more time ensuring your existing teams are getting the support and development they need to be successful.

    TitleMax Response

    Nov 9, 2018 – Social Media and PR Strategist

    Thank you for your feedback and review. Additionally, we are working on ways to continue promoting the growth and development of our team members. One example is the new TEAM UP Mentor Program which... More

  8. "Csr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at TitleMax full-time

    Pros

    Okay pay and okay hours

    Cons

    Work on the weekends is super slow

    TitleMax Response

    Oct 30, 2018 – Social Media and PR Strategist

    Thank you so much for leaving a Company review on Glassdoor. We wish you continued success in your career with the Company!


  9. "Customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TitleMax full-time

    Pros

    It's an easy, simple job.

    Cons

    You have to examine vehicles in the rain.

    TitleMax Response

    Oct 29, 2018 – Social Media and PR Strategist

    Thank you so much for taking the time to leave a review. We value your honest feedback and wish you continued success in your career with us.


  10. "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at TitleMax full-time

    Pros

    Customers are cool
    Helping people
    Office nice
    Crew is good

    Cons

    No time with ffamily
    High expectations
    Bad hours
    Bad management
    Bad pay

    Advice to Management

    Give more time off to gms and pay more

    TitleMax Response

    Nov 12, 2018 – Social Media and PR Strategist

    Thank you for your feedback and review. We appreciate you sharing your concerns with us; they will be shared with our management team. We are always looking for ways to improve! We understand that... More


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