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TitleMax Reviews
528 reviews
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Full-timePart-timeApprove of CEO
Tracy Young
280 Ratings
Pros
The pay is Good, the people not so much (in 38 reviews)
PTO accrual, great pay in compensation for working hard (in 37 reviews)
Cons
Going to have to say work life balance, if you put the work in your there 10 hours a day to run a balanced business (in 40 reviews)
Upper management sometimes is trained at the store level, which means a GM is training his boss (in 71 reviews)
Helpful (1)
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"GM"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at TitleMax full-time (More than a year)
Pros
Great upper management and is transparent with communication from top to bottom. Pay is on par with the industry if not better. Closed on Sundays, Company truly understands work life balance.
Cons
There is no Cons working for Titlemax
TitleMax 2018-02-28 09:38 PST![TitleMax Logo]()
"Store Manager"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI worked at TitleMax full-time (More than a year)
Pros
Great people. You learn a lot on the job. This includes management and sales. Pay helped me for college.
Cons
The pay is pretty low. The work itself feels kinda scummy. Loan business makes you feel guilty!
Advice to Management
Not much. I'm glad laws are changing regulating the business..
TitleMax 2018-04-21 05:34 PDT![TitleMax Logo]()
"General Manager Trainer"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookI have been working at TitleMax full-time (More than a year)
Pros
The work life Balance is amazing! the company and President Otto bend over backwards to take care of their employees and their needs, they call this the TitleMax Family and they really believe it! it warms my heart everyday to be able to help people and work for a company who walks the talk and talks the walk!
The pay and benefits are above the industry standards!
oh! and closed on SundaysCons
There is truly no Cons to working at TitleMax, this is THE dream job, make an application if you want to love where you work :)
Advice to Management
Guys, just keep doing what you're doing! my team loves to follow you all on twitter!
TitleMax 2018-04-06 14:40 PDTHelpful (3)
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"State and store location makes all the difference."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at TitleMax full-time (More than 3 years)
Pros
Benefits, opportunity to make decent money if you can land at the right location
Cons
GM's will work 55-60 hours a week, salaried and no OT pay.
Extremely performance based, your job is never safe and they like to remind you of that. No vacation time from Thanksgiving through Christmas. They require you to host store events and pay for food and refreshments for customers out of your own pocket.TitleMax 2018-03-08 13:13 PST![TitleMax Logo]()
"General manager"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at TitleMax full-time (More than a year)
Pros
You can manage your own store and your employees. Boss is visiting you once or twice per month
Cons
You canot get promotion next step is division manager..This position is never open and sdo many candidates for position. Working a lot of hours..hard to balance family life .
Advice to Management
They should listen more employees and give more chances to the manager who wants to be promoted
TitleMax 2018-03-06 21:32 PSTHelpful (1)
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"Assistant Store Manager"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at TitleMax full-time (More than a year)
Pros
Vey strong leadership. This company demonstrates unity within its employees. The direction we are going as a company is amazing.
Cons
To be very honest there is no con. From the CEO all the way down to the ASM everyone is on the same page.
Advice to Management
Keep striving for greatness to be the best Title loan company
TitleMax 2018-02-27 16:26 PST![TitleMax Logo]()
"District Director of Operations"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Comp & Benefits
- Senior Management
Doesn't RecommendDisapproves of CEOI worked at TitleMax full-time (More than 3 years)
Pros
Good pay. Good job for a min of 2 years to pay of debts or relocate where you want to go.
Cons
Absolutely no control. Have no say when it comes to people. As a 6 figure salary you are just an auditor. Not one GM is safe in their JOB. Again every position is good for a year or two.
Advice to Management
Listen to the field. Or work in the field so you know what is going on
TitleMax 2018-04-04 18:22 PDTHelpful (2)
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"Best of my years working with Titlemax"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at TitleMax full-time (More than 3 years)
Pros
Great company to learn, and to get knowledge of a lot of things . . . . Loved my job !
Cons
They are closing stores, not telling us if we will be still working with Titlemax. Doesn't look like they care much about their employees.
Advice to Management
Know better your employees. There are really hardworking people working for you that seems like you don't care.
TitleMax 2018-03-19 13:35 PDTHelpful (1)
![TitleMax Logo]()
"Amazing Workplace"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at TitleMax full-time (More than a year)
Pros
Great people, environment and benefits. PTO accrual, great pay in compensation for working hard. Promotions are alaways available and being able to work in different places makes for a great experience. Management is dependable, understanding, motivating and flexible. Work schedule is great, stable with Sunday's off.
Cons
No cons until this day, keep up the great work TitleMax!
Advice to Management
Continue working with and motivating your employees to grow the company. The compensation of being a part of an amazing team is a great feeling.
TitleMax 2018-01-26 07:55 PSTHelpful (1)
![TitleMax Logo]()
"No transparency"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI have been working at TitleMax full-time (More than a year)
Pros
Every other weekend off. Holidays off.
Cons
They don't have specific guidelines other than firing you, if your numbers are bottom 20 for the region. I am always short staffed due helping other stores. High expectations that are really hard to execute well when having to many obstacles in place. For example, scanning each page , slow computers, conference calls, flyering cars in saturated market, title audits, marketing binders, recovery , e.t.c....
Advice to Management
Don't expect somebody to turn around a slow store in one year when they drop T/A during tax time right before they take over . Look at how they maintained growth , NL, and transaction count. You can't profit a store unless it is in good location and less saturated market.
TitleMax 2018-02-26 20:05 PST
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TitleMax Response
Mar 5, 2018 – Operations
It sounds like you are enjoying your time with us! Thanks so much for leaving a review. We wish you continued success in your career with the Company!