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TitleMax Reviews
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    TitleMax Reviews

    Updated November 14, 2018
    561 reviews

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    Full-timePart-time
    2.8
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Tracy Young
    301 Ratings

    561 Employee Reviews

    Sort: PopularRatingDate
    Pros

    • "The pay is Good, the people not so much" (in 39 reviews)

    • "PTO accrual, great pay in compensation for working hard" (in 39 reviews)

    Cons

    • "Going to have to say work life balance, if you put the work in your there 10 hours a day to run a balanced business" (in 43 reviews)

    • "Centers are understaffed upper management cannot hire the right people" (in 75 reviews)

    More Pros and Cons

    1. Helpful (1)

      "Great service"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Approves of CEO

      Pros

      Quick service every time i go

      Cons

      None i know that I of..

      TitleMax Response

      Aug 16, 2017 – Talent Strategist, Special Initiatives

      Thank you for taking the time to leave us a review!

    2. "Great company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - DDO in Tucson, AZ
      Current Employee - DDO in Tucson, AZ
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at TitleMax full-time (More than 3 years)

      Pros

      Motivation, innovating, upward mobility, professional, best title loan company out there. Great pay you write your own check. Talent obsessed, Always changing to benefit all, good benefits, top of the line employees, give back to the community, promote from with in.

      Cons

      Not any since I have joined.

      Advice to Management

      Keep motivating the team and promoting from with in.

      TitleMax Response

      Nov 15, 2018 – Social Media and PR Strategist

      It sounds like you are enjoying your time with us! Thanks so much for leaving a review. We care about our team members, customers, and communities. Helping people is our business in every way... More

      3. Join the TitleMax team
      See Our Latest Jobs

    3. "Great opportunity for people without a degree"

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      • Comp & Benefits
      Former Employee - Store Manager - in Myrtle Beach, SC
      Former Employee - Store Manager - in Myrtle Beach, SC
      Recommends

      I worked at TitleMax full-time (More than a year)

      Pros

      Promotes from within, pays well, work isn't difficult. You don't have to have very many qualifications to get hired and if you work hard and apply yourself you can move up quickly.

      Cons

      Some long days, can be stressful at times, desk job

      TitleMax Response

      Nov 15, 2018 – Social Media and PR Strategist

      Thank you so much for taking the time to leave a review. We are dedicated to providing our team members with opportunities to advance within the Company, and even have an entire Workforce... More

    4. "General Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - General Manager in Tempe, AZ
      Current Employee - General Manager in Tempe, AZ
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at TitleMax full-time (More than 5 years)

      Pros

      Great work/Life balance!!!! Really proud to work for such a great company

      Cons

      None that I can think of

      TitleMax Response

      Nov 13, 2018 – Social Media and PR Strategist

      It sounds like you are enjoying your time with us! Thanks so much for leaving a review. We wish you continued success in your career with the Company!

    5. "Excellent Career Opportunity!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - General Manager in Tucson, AZ
      Current Employee - General Manager in Tucson, AZ
      Recommends
      Approves of CEO

      I have been working at TitleMax full-time (More than 5 years)

      Pros

      Wonderful culture, We have the best management!
      Great salary, Good community involvement, Cares about employees,
      Easy to move up and advance. More than a job this is a CAREER.
      Our lieders are focused on employee growth and wellbeing

      Cons

      We do not offer part time positions.

      TitleMax Response

      Nov 13, 2018 – Social Media and PR Strategist

      Thank you for your review! We are so happy that you’re enjoying your time with us! Our goal is to provide a positive, engaging work environment for our team members. We are all about building... More

    6. "ASM/ love it here!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Assistant Store Manager in Phoenix, AZ
      Current Employee - Assistant Store Manager in Phoenix, AZ
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at TitleMax full-time (Less than a year)

      Pros

      Everyone works together as a team. One on one, on-the-job training has been challenging yet rewarding. Decent monthly bonuses!! There are many opportunities to move up in the company, and everyone is very encouraging.

      Cons

      I cant say anything bad about this company. I have been here for nearly 2 months and it's been a great experience.

      Advice to Management

      keep up the great work!

      TitleMax Response

      Nov 13, 2018 – Social Media and PR Strategist

      Thank you so much for taking the time to leave a review, we are thrilled to hear about your positive experience at the Company. It is important that we know what we’re doing right in order for us to... More

    7. "General manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - General Manager in Las Vegas, NV
      Current Employee - General Manager in Las Vegas, NV
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at TitleMax full-time (More than 5 years)

      Pros

      Great pay if you work hard. Leadership is constantly changing but that's how we grow as a company. This is business is meant for strong minded entrepreneurs.

      Cons

      No work life balance. Very high turn over

      Advice to Management

      Spend more time ensuring your existing teams are getting the support and development they need to be successful.

      TitleMax Response

      Nov 9, 2018 – Social Media and PR Strategist

      Thank you for your feedback and review. Additionally, we are working on ways to continue promoting the growth and development of our team members. One example is the new TEAM UP Mentor Program which... More

    8. "Csr"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Positive Outlook
      Approves of CEO

      I have been working at TitleMax full-time

      Pros

      Okay pay and okay hours

      Cons

      Work on the weekends is super slow

      TitleMax Response

      Oct 30, 2018 – Social Media and PR Strategist

      Thank you so much for leaving a Company review on Glassdoor. We wish you continued success in your career with the Company!

    9. "Customer service representative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at TitleMax full-time

      Pros

      It's an easy, simple job.

      Cons

      You have to examine vehicles in the rain.

      TitleMax Response

      Oct 29, 2018 – Social Media and PR Strategist

      Thank you so much for taking the time to leave a review. We value your honest feedback and wish you continued success in your career with us.

    10. "Store manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at TitleMax full-time

      Pros

      Customers are cool
      Helping people
      Office nice
      Crew is good

      Cons

      No time with ffamily
      High expectations
      Bad hours
      Bad management
      Bad pay

      Advice to Management

      Give more time off to gms and pay more

      TitleMax Response

      Nov 12, 2018 – Social Media and PR Strategist

      Thank you for your feedback and review. We appreciate you sharing your concerns with us; they will be shared with our management team. We are always looking for ways to improve! We understand that... More

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