Tom Thumb Reviews | Glassdoor

Tom Thumb Reviews

Updated May 22, 2017
187 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Bob Miller
25 Ratings

187 Employee Reviews

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Pros
  • Great working environment, flexible schedule (in 12 reviews)

  • Good place to start if you're looking for a first job/part-time job/in between jobs kind of job (in 9 reviews)

Cons
  • Upper management doesn't care about their people (in 10 reviews)

  • Low pay for extremely hard work and heavy lifting (in 9 reviews)

More Pros and Cons

  1. "Casual employment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richardson, TX
    Former Employee - Anonymous Employee in Richardson, TX

    I worked at Tom Thumb full-time (Less than a year)

    Pros

    Good job if you need extra money and/or something to do. The work is fast-paced and dynamic. There are career advancement opportunities if you stay with the company.

    Cons

    Sundays are awful and you are required to work weekends. There is also some shift work.


  2. "Lots of working on your own"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Safeway - Starbucks Barista in Dallas, TX
    Current Employee - Safeway - Starbucks Barista in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible with schedule, they give you independence in our department, making coffee is fun and different, nice thoughtful department managers, get tips

    Cons

    Lots of cleaning, store management is condescending and terrible, could make more money elsewhere, tips get taxed and split amongst everyone

    Advice to Management

    Appreciate and establish mutual respect with your employees and they will work harder


  3. "Floral manager pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Floral Manager in Dallas, TX
    Current Employee - Floral Manager in Dallas, TX
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Tom Thumb full-time (More than 5 years)

    Pros

    Bennifits, health care, possible bonuses

    Cons

    They don't match 401k, the company is incredibly money focused, constant changes,


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  5. "Store clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clerk in Snohomish, WA
    Former Employee - Clerk in Snohomish, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Tom Thumb (More than a year)

    Pros

    Wonderful management
    Cool environment
    Nice staff

    Cons

    Lots of hours and work

    Advice to Management

    No advice


  6. "Assistant grocery manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Grocery Manager in Dallas, TX
    Current Employee - Assistant Grocery Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tom Thumb full-time (More than a year)

    Pros

    If you work hard you can move up quick

    Cons

    Not having enough hours for the jobs to get done

    Advice to Management

    Cut useless positions upwards to have a stronger base


  7. "Blown away and very disappointing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lewisville, TX
    Former Employee - Anonymous Employee in Lewisville, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Tom Thumb full-time (More than 8 years)

    Pros

    Plenty of room for Advancement, benefits, good insurance, meet some amazing people, learn new things everyday, nomdaynis the same as the previous

    Cons

    Management picks favorites if they don't like you, they will treat HORRIBLY, sometimes es LONGER hours than normal, automatically assume the negative, not supporting or backing up all the management team as a whole, Merger with Albertson's was a bad idea and the company's morals and treatment for their staff has gone down

    Advice to Management

    Have a little more compassion, support and backup ALL of your management team, COMMUNICATE to ALL of your team, work together not against each other. When you have employees that have worried there for a LONG time, loyal, dependable and are hard workers, don't just jump the "gun" and assume the worst and fire them over a small and honest mistake that can be easily resolved


  8. "It is what it is"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager, Deli Department in Rhome, TX
    Current Employee - Assistant Manager, Deli Department in Rhome, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Tom Thumb (Less than a year)

    Pros

    Flexibility with schedule concerning personal life

    Cons

    Minimal pay for the work they expect


  9. "Starbucks department manager"

    Star Star Star Star Star
    Current Employee - Department Manager in Irving, TX
    Current Employee - Department Manager in Irving, TX

    I have been working at Tom Thumb full-time (More than 3 years)

    Pros

    I have not found any

    Cons

    The pay is low. No advancement opportunity

    Advice to Management

    Higher pay rate. The change for advancement


  10. "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Plano, TX
    Former Employee - Management in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tom Thumb full-time (More than 10 years)

    Pros

    Meeting people, doing my job, being able to manage a dept, for most part was fun but boy dont cross the line

    Cons

    Upper management dont have your back, soon stab you then stand up for you, unfairness rules only apply to some to all, favoritism

    Advice to Management

    Be fair, your no different, we are all human be more understanding


  11. "Difficult and Unorganized"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Courtesy Clerk in Trophy Club, TX
    Current Employee - Courtesy Clerk in Trophy Club, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Tom Thumb part-time (Less than a year)

    Pros

    The wage (for courtesy clerk) is above minimum wage. The cashiers are nice, friendly people for the most part. The customers are all friendly. That's about it...

    Cons

    They don't train you. I watched about 4.5 hours of videos which were basically unnecessary. The management and people above you expect you to know exactly what you are supposed to be doing even when they know it is your first job. I'm a courtesy clerk so I do a bunch of things and my second day of work was Christmas Eve and it was an 8 hour shift and a constant flow of customers. So, seeing that this one checkout line with a constant flow of people, I stayed here for about 7 hours because they always need help with bagging that day and I got scolded since I shouldn't be doing my job basically even though I had no idea what else to do if the cashier needed my help. And I also didn't know if I was allowed breaks so I got severely dehydrated which ruined my night. Now I got scolded because you are supposed to have your time off requests in by Wednesday at 12pm but people only told me it had to be in by Wednesday. I came in at 3pm as I was busy with a family activity and apparently the person who acts like she is the manager (she isn't) said that the manager did tell me this. However, this is completely false. I was supposed to interview with the manager but I was interviewed by the previous mentioned person and then the person who hired me also wasn't the manager. I had to to ask about whether I got lunch or not, where do I find the schedule, and had to look up online where to find my paycheck. Also the person hiring me told me I would get $2 more per hour if I worked holidays and she said Christmas Eve counted but she was wrong. It wasn't worth it without the $2 increase. Then two days ago as I was cleaning some tables, my finger got caught in a garbage can and the skin was torn back and nobody knew what the hell to do while there was blood all over my hands. These people don't know anything. Avoid working here at all costs. You are screwed if you aren't automatically a professional your job.

    Advice to Management

    Train Employees
    Make employees aware of all the logistics
    Be more helpful then condescending


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