Tom Thumb Reviews | Glassdoor

Tom Thumb Reviews

Updated December 10, 2017
221 reviews

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3.0
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Bob Miller
33 Ratings

221 Employee Reviews

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Pros
  • Flexible hours and getting to meet/create a good relation with regular customers (in 10 reviews)

  • Good for customer service experience (in 9 reviews)

Cons
  • Low pay for extremely hard work and heavy lifting (in 11 reviews)

  • Upper management doesn't care about their people (in 11 reviews)

More Pros and Cons

  1. "Great for a transitioning job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Pharmacy Technician
    Current Employee - Certified Pharmacy Technician
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Tom Thumb part-time (More than a year)

    Pros

    The environment is great and the staff are friendly

    Cons

    Corporate places many regulations that aren't always feasible.


  2. "Alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Tom Thumb part-time

    Pros

    -A great entry job
    -Generally peaceful

    Cons

    -Very boring
    -Most mind-numbing job to have

  3. "Starbucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Tom Thumb part-time

    Pros

    the hours you get aren’t so busy

    Cons

    managers were extremely hard to get along with

    Advice to Management

    find new managers


  4. "Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Pensacola, FL
    Current Employee - Sales Associate in Pensacola, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Tom Thumb part-time (More than a year)

    Pros

    Good for customer service experience

    Cons

    Expect you to do more than what paid for by adding more to your responsibilities

    Advice to Management

    To want to accomplish goals have to be more supportive & willing to stand up for employees


  5. "Unhappy Deli Cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deli Cook in Flower Mound, TX
    Current Employee - Deli Cook in Flower Mound, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Tom Thumb part-time

    Pros

    Friendly customers, fast pace, homey environment

    Cons

    Overworked, under paid, they micro manage any time you put in, expect you to move mountains.

    Advice to Management

    Need higher pay for deli workers, need better managed duties for each shift, when a worker excels don't keep piling things on them and expect them to do everyone's work.


  6. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Allen, TX
    Former Employee - Sales Associate/Cashier in Allen, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Tom Thumb part-time (More than a year)

    Pros

    Meet new people and learn new things

    Cons

    Standing on your feet and complaining people


  7. "File Maintenence"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Pricing Manager in Trophy Club, TX
    Current Employee - Assistant Pricing Manager in Trophy Club, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Tom Thumb full-time (More than 8 years)

    Pros

    People I work with are very nice. Team oriented.

    Cons

    Tom Thumb merged with Albersons and there are lots of changes. Seems like very thing is changing over to Albertsons way of doing things, which isn't neccessarly the best.

    Advice to Management

    I think there are alot of Tom Thumb folks being looked over for Albertsons employees. What happened to one team/one name?

  8. "Deli Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deli Clerk in Carrollton, TX
    Current Employee - Deli Clerk in Carrollton, TX
    Doesn't Recommend

    I have been working at Tom Thumb part-time (More than a year)

    Pros

    Friendly customers. Able to change up days off to accommodate personal appointments. Location

    Cons

    Frequent last minute schedule changes & cut in hrs. Employee & management turnover.


  9. "Grocery Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Cashier in Trophy Club, TX
    Former Employee - Front End Cashier in Trophy Club, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Tom Thumb part-time (More than a year)

    Pros

    No surprises. You show up and do the same thing every day. If you are looking to work 5 to 6-hour shifts four times a week and make $8.75/hr, this job will do.

    Cons

    Occasionally shift supervisors will ask more of you than you are willing to give for only $8.75/hr.

    Advice to Management

    I understand that obtaining surveys from your customers would be helpful, but having your cashiers ask regulars repeatedly to fill out surveys was a waste of both our time.


  10. "good coworkers but customers get annoying"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tom Thumb part-time

    Pros

    I like my coworkers and enjoy spending time with them

    Cons

    Customers find ways to complain about the smallest things


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