Tom Thumb Reviews | Glassdoor

Tom Thumb Reviews

Updated Aug 7, 2019

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Found 289 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
44%
Recommend to a Friend
56%
Approve of CEO
Bob Miller
62 Ratings
Pros
Cons
  • "Cashiers started out at 50 cents above minimum wage (this might have changed with Walmart making their minimum(in 12 reviews)

  • "Upper management is only concerned with themselves(in 12 reviews)

More Pros and Cons
  1. "Love it"

    StarStarStarStarStar
    Current Employee - Third Shift Cashier in Opp, AL

    I have been working at Tom Thumb part-time for less than a year

    Pros

    It's a great company to work for!

    Cons

    Being a cashier people think their better than you!

    Advice to Management

    Pay attention to the employees that are trying to get the job done for the company. Not listen to the employees that are not doing their part.!!!!!!!!!!!!!!!!

    Tom Thumb2019-07-21
  2. "Good company"

    StarStarStarStarStar
    Current Employee - Manager 

    I have been working at Tom Thumb full-time for more than 5 years

    Pros

    I like the people. Non toxic.

    Cons

    consistently want more work with less labor hours

    Tom Thumb2019-08-08
  3. "Beware of empty promises"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Tom Thumb full-time for more than 5 years

    Pros

    Comprable benefits for full time employees

    Cons

    More worried about cutting hours than providing quality products and customer service

    Advice to Management

    Get rid of management that originated from Albertsons, they don’t know how to create employee loyalty or provide quality customer service. This is why Albertsons stores are closing and they’re management staff is having to be relocated to Tom Thumb stores. Unfortunately, it’s ruining Tom Thumb.

    Tom Thumb2019-07-26
  4. "It’s not a bad first job"

    StarStarStarStarStar
    Current Employee - Barista - Starbucks in Addison, TX

    I have been working at Tom Thumb part-time for less than a year

    Pros

    Flexible schedule, nice co-workers, easy job

    Cons

    Hard to get full time hours, communication skills are lacking through the store as a whole, get your schedule on Saturday for the start of the next week.

    Tom Thumb2019-07-23
  5. "Family friendly company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Crestview, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tom Thumb full-time for more than a year

    Pros

    Family friendly company with ok health insurance.

    Cons

    Payrate is low and even if you work hard you never get a raise.

    Advice to Management

    Push for raises . Better training

    Tom Thumb2019-07-11
  6. "Favoritism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Tom Thumb full-time for less than a year

    Pros

    Loved the co workers and customers

    Cons

    Favoritism in management and no hours

    Tom Thumb2019-07-29
  7. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front End Supervisor 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Tom Thumb part-time for more than 5 years

    Pros

    Flexible Hours, Employee Discount, 401k Matching

    Cons

    Employee Discount ( 10% store brand & 5% off National Brands), management

    Advice to Management

    Trust your hardworking and long-term workers. Its difficult to work in an environment when a manager does not trust not only front-end supervisor but other departments as well. Learn to react appropriately and again have trust and respect will be given back.

    Tom Thumb2019-06-16
  8. "Dont work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Service Manager in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tom Thumb part-time for more than 3 years

    Pros

    Some nice people, not many

    Cons

    Crappy pay, TERRIBLE scheduling, no benefits

    Tom Thumb2019-07-21
  9. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Produce Clerk in Addison, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Tom Thumb part-time for less than a year

    Pros

    Great pay, friendly customers, friendly staff, no overtime needed all work was finished in time.

    Cons

    Sometimes the front end would get slammed and you would have to help check out customers or get carts.

    Advice to Management

    Hire more motivated front end workers.

    Tom Thumb2019-05-27
  10. "Tom Thumb"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shipping Clerk in Roanoke, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Tom Thumb full-time

    Pros

    Great benefits, good working enviroment

    Cons

    I can't think of any downside to working for Tom Thumb

    Tom Thumb2019-05-19
Found 289 reviews