TrueCar reviews

3.7

55% would recommend to a friend

(434 total reviews)
avatar

Scott Painter

29% approve of CEO

54% positive business outlook

TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

434 reviews
2.0
Jun 17, 2015

Not Worth the Money

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Full disclosure - after plying everyone with free lunch several months ago, HR prodded everyone to come to glassdoor and write glowing, positive reviews to help us attract talent in the ridiculously competitive tech scene. Keep that in mind before drinking in all the kool-aid. Salaries are very high. Benefits are good. Location is by the beach in downtown santa monica. If that's all you care about, then TrueCar is the company for you!

Cons

Where to begin. The recruiting team is the pits. The only decent candidates we interview in tech and product come from internal referrals, everyone the recruiters bring us is garbage. Someone decided it was a good idea to let the senior management that ran our main competitor into the ground come run tech and product. You can imagine how well that's going. Morale is extremely low, turnover is growing and there are lots of people looking to leave, it's depressing. TrueCar spent all of this time and money creating a new intern program and recruiting for it from a bunch of fancy universities, and most of us are expecting it to fail big time. If managers can't even effectively manage their current teams, most of us are confused about how they're going to also properly guide and mentor these interns. There seems to be a fundamental disconnect of vision and execution between the senior management, lower level people are starting to notice and it's not being received well. Overall communication between departments is poor, and doesn't look to improve any time soon. Entitlement and narcissism seems to be prevalent at the upper levels.

2.0
Apr 1, 2016

Technology

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company had a great work culture until a year ago. Smart talented team Awesome new CEO

Cons

Every member of leadership team including a co founder and his buddies who he elevated to important technology and product positions are highly political. The focus is on taking control of the organization by imposing their wishes rather than empowering teams and individuals to make a sound choice. There is a political clique of 3 in the Technology Dept. that is handing down ever changing rules and ruining any chances this company has to retain or attract top tech talent.

1.0
Jan 16, 2015

Depressing. Never again.

Recommend
CEO approval
Business Outlook

Pros

If you're great at vicious underhanded politics, you can really thrive. If you're a friend or relative of a senior manager, you'll probably be treated fairly. If you're a power-hungry sociopath and you're great at politics or are a friend of a senior manager, this is a great place to work. Lots of snacks.

Cons

If you are not great at vicious underhanded politics, or you are not a friend or relative of a senior manager, this place is depressing.

Viewing 1 - 3 of 434 Reviews

Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.