Unitrends reviews

3.6

65% would recommend to a friend

(197 total reviews)
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Paul Brady

77% approve of CEO

56% positive business outlook

Unitrends has an employee rating of 3.6 out of 5 stars, based on 197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unitrends employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

197 reviews
1.0
Jan 30, 2016
Recommend
CEO approval
Business Outlook

Pros

All of the pro left when the CEO took over. There was awesome energy in the offices (Boston , SC ,Phila, EU) and then the former CEO/Exec Team handled a situation poorly.

Cons

Where do I begin. The management team has no clue which way is up. The merger between PHD Virtual and Unitrends may go down as one of the worst situations I have been apart of in my 10 year career. The new CEO had some great ideas, I specificly reading one article stating, "Unitrends Gets New CEO, Says Will No Longer Remain Quietest $100M Vendor ." SInce then the CEO decided to have a Semi-Annual "All Company Meetings" but the only 2 that have been hosted near the Boston location have lead to over 40 employees being let go due to "Cutbacks" ... Not bc of performance, bc some of these employees were 110% over their quota. The new CEO had an initiative to switch the financial year start and end date (Feb-Jan) in order to help close deals that pushed from the December. What was not realized is that the channel partners (100% Channel Company) are all pushing for December while Unitrends winds up falling short in January . There is an office in the Boston location (Beacon Hill) that is now considered the "Beacon Hill Massacre Room" due to the fact that the management team fired over 20 employees in the same room at once (OUCH).... Im sure that new headline would now read ... "Insecurity with Unitrends, do you trust they can secure your backup?" Lastly this company has the nerve to fire ( I dont want to use the word fire, bc it was a massacre) employees on a Saturday morning...outside of working hours.

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Unitrends Response
10y
Thanks for sharing your views on the business. There are several inaccuracies in your post, but let me call out two of them. 1) January was the second largest month in the company's history, and 2) December was the third largest bookings month in the company's history. Good luck.
1.0
Mar 2, 2016

Sad state of affairs

Recommend
CEO approval
Business Outlook

Pros

If someone's career aspirations are a "free lunch" and "thirsty Thursdays" as benefits you probably need to rethink your priorities as a professional. It was once a promising organization.

Cons

They're so many ranging from roll call in the a.m. to the strictly scheduled day you have to adhere too. The micromanagement is to the nth degree and the latest strategy is to put the 13 year olds in charge of the 12 year olds. The company is 100% Channel but we had extremely limited resources to support the business model and I hear it's even worse today.

1.0
Feb 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Unitrends has a great product that can reach Enterprise-Level organizations, and the introduction of their Cloud Storage opened up a lot of opportunities The support team was over-worked but were always willing to help, and the Customer Engineers had enough knowledge of the products to where they could close deals without any direction or help from the Sales Team The pay was competitive for the area, and each sales rep did have the opportunity to earn Six-Figures

Cons

Where to start...as previous reviews have stated, the company has gone through not just "changes" but significant lay-offs and firings of talented and loyal employees. In my 1 year of employment, I saw 2 rounds of lay-offs, numerous employees fired without warning or reason, an entire office closed, and the worst work environment and morale I have ever experienced. The CEO of Unitrends has a checkered past at best, and a track record of deceitful practices that have run companies in the ground. Unfortunately, a lot of people see this trend continuing with Unitrends. The fact that he has enough time to respond to Glassdoor reviews, to me, says a lot about his personality and his leadership abilities. The company runs like a call center, with call reports being sent out 5 times a day. Managers that are supposed to help their team only serve the purpose of micro-managing their day-to-day activities. AM's are encouraged to get deals in their "timeline" which promotes an environment of badgering loyal customers, instead of working strategically with them. Overall, the work environment and morale was the worst part of working for Unitrends. I went into work fearing for my job on a daily basis, and had a management team that literally could not care less about their Reps.

Viewing 1 - 3 of 197 Reviews

Glassdoor has 201 Unitrends reviews submitted anonymously by Unitrends employees. Read employee reviews and ratings on Glassdoor to decide if Unitrends is right for you.